Tidal Services Reviews 

364
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers overwhelmingly had a great experience with this company, consistently describing sparkling clean windows and dependable, professional service. Customers frequently praise the staff for being exceptionally polite, friendly, and thorough during every single visit to their homes. People also deeply appreciate the convenient text reminders sent before each appointment and find the overall pricing very fair for the quality delivered. Some reviewers were not happy with scheduling errors, noting that a few upcoming appointments were missed or repeatedly delayed. Others noted occasional cleaning shortcomings and service issues, mentioning that certain windows were sometimes left streaky or improperly washed.

What people talk about most

Service

Clients share positive opinions on service, highlighting how reliable, punctual, and efficient the cleaners... See more

Staff

Consumers find staff to be positive, highlighting their reliable, friendly, and efficient service. Reviewers... See more

Quality

Users describe satisfaction with the quality of the window cleaning service. Consumers consistently report... See more

Payment

Reviewers mention positive feedback about payment, highlighting that the process is quick, convenient, and... See more

Price

Customers consistently note positive experiences with price, highlighting that the services are very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really struggled to find a reliable window cleaner after moving into my new house, until I came across TIDAL. Best window cleaners I’ve ever had, windows are always left sparkling clean. Also clean... See more

Rated 5 out of 5 stars

Kevin is efficient, lets me know by text 24 hours beforehand. My windows always look sparkling clean, after he’s cleaned them. Kevin noticed that my gutters need cleaning too, so when he visits next... See more

Rated 5 out of 5 stars

Window cleaner (David Robinson) & his assistant arrived as booked for our very first window clean through Tidal Services. They were quick but didn't rush & did a thorough clean, including window sills... See more

Company replied

Rated 5 out of 5 stars

Since moving into our new home in Yate a year or so ago we’ve been pleased to use Tidal Cleaning Services for window cleaning. They have been consistently efficient, thorough, and genuinely profession... See more

Company replied


Company details

  1. Window cleaning service

Written by the company

A window cleaning franchise network throughout the UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

364 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(364)

205 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kevin always leaves the windows and…

Kevin always leaves the windows and frames super clean. Having the app to tell me when the next clean is due is really helpful. Would highly recommend.

19 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much Kim! We’re thrilled Kevin consistently leaves your windows spotless, and glad the app makes keeping track easy. Really appreciate the recommendation 😊

– Tidal

Rated 5 out of 5 stars

Very Pleasant

Always pleasant and friendly. Any issues are dealt with promptly

29 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re glad you find the team pleasant Lorraine and that any issues are sorted promptly. Really appreciate your feedback 😊

– Tidal

Rated 5 out of 5 stars

Great job

The staff are really friendly and very reliable. They keep me informed of any changes in advance. The guys that clean my windows are great. They let me know if there is anything I need to be aware of, like cleaning gutters etc. I would recommend them to anyone.

27 November 2025
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much, Elaine! We’re really glad you find the team friendly and reliable, and that the updates and advice are helpful. We really appreciate the recommendation 😊

– Tidal

Rated 5 out of 5 stars

No need to worry about your windows…

No need to worry about your windows getting cleaned, regular and prompt every month like I booked

29 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much Lynn! We’re glad the regular, prompt monthly cleans are working perfectly for you — hassle-free just how it should be 😊

– Tidal

Rated 5 out of 5 stars

Always professional and do a great job

Always professional and do a great job, plus very nice / kind people as well, have used this company a few years now and never disappointed

22 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re delighted you’ve been happy with our service over the years and that the team’s professionalism and friendliness have made a difference Brenda. Really appreciate your continued support 😊

– Tidal

Rated 5 out of 5 stars

Sparkling windows, with no fuss

Since moving into our new home in Yate a year or so ago we’ve been pleased to use Tidal Cleaning Services for window cleaning. They have been consistently efficient, thorough, and genuinely professional. We particularly appreciate that they remind us when they are coming (so we can unlock side gates etc.). They turn up when they say they will, do an excellent job, and leave everything spotless without any fuss. It’s pleasing to deal with a local company that is so reliable and well organised. Highly recommended.

27 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re thrilled you’ve been happy with our service since moving into your new home Peter. It’s great to hear the reminders, reliability, and thorough cleans make things easy for you. Really appreciate your kind words and recommendation 😊

– Tidal

Rated 5 out of 5 stars

Always an excellent service from our…

Always an excellent service from our local Tidal window cleaner. Windows and surround left spotless.

21 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much Richard! We’re thrilled you’re happy with the service and that your windows and surrounds are always left spotless 😊

– Tidal

Rated 5 out of 5 stars

Excellent Cleaning Services

Always received excellent customer service from Tidal Services. My windows are cleaned every 8 weeks, cleaned to a high standard, gleaming 🤩 easy ways to pay. I would highly recommend! Thank you so much Tidal, it’s one job I don’t have to think about doing 👍

29 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re glad that you’re happy with the high-standard, hassle-free cleans and the easy payment options. Really appreciate your feedback Christine, glad we can take one thing off your to-do list! 👍🤩

– Tidal

Rated 5 out of 5 stars

I am very happy with Tilda company

I am very happy with Tilda company. The windows are very clean. They site explain exactly when they coming and if any changes they always notify. The staff are very friendly

29 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re thrilled you’re happy with the clean windows and our friendly, reliable service. Glad the updates keep everything clear for you Mrs. Margarete 😊

– Tidal

Rated 5 out of 5 stars

Tidal Services are really professional…

Tidal Services are really professional and always keep me updated on their visits and when payment will be taken.

28 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re glad you appreciate the clear updates and professional service. Really appreciate your feedback Anita😊

– Tidal

Rated 5 out of 5 stars

Great service.

The chaps always do a superb job. Very polite and helpful. Nothing is to much trouble.

22 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much Sarah! We’re glad the team always does a superb job and goes the extra mile. Really appreciate your kind words 😊

– Tidal

Rated 5 out of 5 stars

Tidal window cleaning

Excellent service ,very friendly and a very good price. Barry Grove. Desborough.

28 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much, Barry! We’re really glad you’re happy with the service, friendliness, and pricing. Appreciate you taking the time to leave a review 😊

-Tidal

Rated 5 out of 5 stars

Really happy with our window cleaner…

Really happy with our window cleaner from Tidal Services who has done a great job of our windows. Would recommend!

15 December 2025
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much Clare! We’re glad you’re happy with the clean and really appreciate the recommendation 😊

– Tidal

Rated 4 out of 5 stars

Since the start of finding these guys…

Since the start of finding these guys online, having my newly fitted windows, (fitted last August) cleaned every 4 weeks, they still look brand new. They are respectful of your property, and always close gates behind them. I have introduced at least 5 other people to Tidal 2 if my neighbours and my mother and her neighbours, all of whom are rally pleased with the job they do! 😊

27 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much for the fantastic feedback Annette! We’re delighted your windows are still looking brand new and that you appreciate the care taken with your property. It really means a lot that you’ve recommended us to family and neighbours — thank you for the support 😊

– Tidal

Rated 5 out of 5 stars

Tidal have just done a great job as…

Tidal have just done a great job as usual. I would definitely recommend them and they are reasonably priced.

28 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re glad you’re happy with the service and pricing, and really appreciate the recommendation 😊

– Tidal

Rated 5 out of 5 stars

Easy to use app for booking

Easy to use app for booking, paying and tracking, they do the job well and cheap

27 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much Co! We’re glad the app makes things easy and that you’re happy with the service and pricing 😊

– Tidal

Rated 5 out of 5 stars

Always do a great job

Always do a great job, get notified when they are coming to do them, and when they are going to take payments.10/10. Can’t recommend enough

27 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much Jean! We’re thrilled you’re happy with the service, notifications, and hassle-free payments. Really appreciate the 10/10 and recommendation 😊

– Tidal

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