Tidal Services Reviews 

364
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers overwhelmingly had a great experience with this company, consistently describing sparkling clean windows and dependable, professional service. Customers frequently praise the staff for being exceptionally polite, friendly, and thorough during every single visit to their homes. People also deeply appreciate the convenient text reminders sent before each appointment and find the overall pricing very fair for the quality delivered. Some reviewers were not happy with scheduling errors, noting that a few upcoming appointments were missed or repeatedly delayed. Others noted occasional cleaning shortcomings and service issues, mentioning that certain windows were sometimes left streaky or improperly washed.

What people talk about most

Service

Clients share positive opinions on service, highlighting how reliable, punctual, and efficient the cleaners... See more

Staff

Consumers find staff to be positive, highlighting their reliable, friendly, and efficient service. Reviewers... See more

Quality

Users describe satisfaction with the quality of the window cleaning service. Consumers consistently report... See more

Payment

Reviewers mention positive feedback about payment, highlighting that the process is quick, convenient, and... See more

Price

Customers consistently note positive experiences with price, highlighting that the services are very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really struggled to find a reliable window cleaner after moving into my new house, until I came across TIDAL. Best window cleaners I’ve ever had, windows are always left sparkling clean. Also clean... See more

Rated 5 out of 5 stars

Kevin is efficient, lets me know by text 24 hours beforehand. My windows always look sparkling clean, after he’s cleaned them. Kevin noticed that my gutters need cleaning too, so when he visits next... See more

Rated 5 out of 5 stars

Window cleaner (David Robinson) & his assistant arrived as booked for our very first window clean through Tidal Services. They were quick but didn't rush & did a thorough clean, including window sills... See more

Company replied

Rated 5 out of 5 stars

Since moving into our new home in Yate a year or so ago we’ve been pleased to use Tidal Cleaning Services for window cleaning. They have been consistently efficient, thorough, and genuinely profession... See more

Company replied


Company details

  1. Window cleaning service

Written by the company

A window cleaning franchise network throughout the UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

364 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(364)

205 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve used Tidal cleaning services for a…

I’ve used Tidal cleaning services for a while now, and I would definitely recommend them for your cleaning service!!

28 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re glad you’ve been happy with our service and really appreciate the recommendation Denise😊

– Tidal

Rated 5 out of 5 stars

Professional

Professional, reliable company
Windows cleaned to a high standard
I would highly recommend this company

13 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much Teresa! We’re thrilled you’re happy with the high-standard clean and reliability. Really appreciate the recommendation 😊

– Tidal

Rated 5 out of 5 stars

Great service Sam is our guy very…

Great service Sam is our guy very friendly does a great job very pleased.

14 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re glad Sam always does a great job and that you’re happy with the service Vicky😊

– Tidal

Rated 5 out of 5 stars

Good job every time 👍🏻

Ben is such a gent and gives 100% to the job. Thoroughly recommend Tidal services.

28 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re thrilled you’re happy with Ben’s hard work and dedication. Really appreciate the recommendation Paula😊

– Tidal

Rated 5 out of 5 stars

They do a great job and always keep in…

They do a great job and always keep in contact if they’re unable to make it on the day, which does not happen very often. Any queries you have you can contact tidal through their app also.

20 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re glad you’re happy with the service Kirsty, communication, and ease of contacting us through the app. Really appreciate your feedback 😊

– Tidal

Rated 5 out of 5 stars

Excellent service

Excellent service, windows are always left sparkly clean, payment taken automatically so no need to worry ,very happy with the service

28 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re thrilled you’re happy with the sparkling windows and hassle-free payments. Really appreciate your kind words Louise😊

– Tidal

Rated 5 out of 5 stars

Fabulous Company

They are so good and Ben my window cleaner is very polite and does a fab job always on time when they say they r coming but if changes they always let you know by messaging you I have been using them for 1 tear

15 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re thrilled you’ve been happy with Ben and the service over the past year. Punctuality and keeping you informed are really important to us, so glad it’s working well 😊

– Tidal

Rated 5 out of 5 stars

A great and thorough service as always

A great and thorough service as always, Steve always takes time and pride in his work.

21 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

We’re really glad you’re happy with the service and that Steve’s care and pride in his work shines through. We really appreciate your feedback Greg😊

– Tidal

Rated 5 out of 5 stars

Tidal are very professional

Tidal are very professional, great they come even when I don't have to be there.. Great service friendly staff Sam my cleaner is great!!.

27 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much Monica! We’re glad you love the hassle-free service and that Sam always does a great job. Really appreciate your kind words and support 😊

– Tidal

Rated 5 out of 5 stars

Fast and efficient friendly service

Fast, friendly and efficient service. Always reliable and on time. Really appreciate your service. Thank you

27 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much Lorraine! We’re glad you find our service fast, friendly, and reliable. Really appreciate your kind words 😊

– Tidal

Rated 5 out of 5 stars

Great company reliable i have my…

Great company reliable i have my windows cleaned once a month and a full clean including my conservatory and guttering cleaned each year
There prices are very good

26 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much for the great review! Really glad you’re happy with the monthly cleans and the annual conservatory and guttering work too. We always aim to keep our prices fair and the service reliable, so it means a lot to hear this 👍

– Tidal

Rated 5 out of 5 stars

All good

Cleans my windows every 6 weeks but you can choose how often you have them done. You have an email beforehand to let you know when it's due. Payment can be taken from your bank so no need to be at home as long as there is access to your windows. All good and would recommend.

5 December 2025
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks for the great feedback Jan! We’re glad you like the flexible cleaning schedule and the advance notice before each visit. Easy payments and hassle-free cleans are exactly what we aim for. Really appreciate the recommendation! 🙌

– Tidal

Rated 5 out of 5 stars

Very good service Ben spent a long time…

Very good service Ben spent a long time cleaning my windows because they were very dirty due to having some work done on the roof. Best window cleaner I have ever used, although they are expensive.

25 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks for the honest review! Ben will really appreciate the mention Chrissy, he always takes the time to get windows back to their best, especially after building work. We know we’re not the cheapest, but we pride ourselves on the quality and results. Thanks for choosing us!

– Tidal

Rated 5 out of 5 stars

My reccomendation for Tidal window cleaning services

I would truly recommend tidal services to anyone, professional, no mess left, even the difficult to get to windows now sparkle ,excellent service

18 December 2025
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thank you so much for your kind words Mrs Eileen! We’re really pleased to hear you’re happy with the service and that even the tricky windows are now sparkling ✨ We always aim to be thorough, professional, and leave no mess behind. Thanks again for recommending Tidal Services

Rated 5 out of 5 stars

Sparkling.

The window cleaning service meted out over many years has been a chequered history of broken roof tiles and less than sparkling results. It was with no hope for better results that I came across Tidal, and at last I sighed a sigh of relief. They offer different options of time intervals for a cleaning service, they are very reasonably priced, and Richard Newman's team provides the service at very high professional standards.

22 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much for giving us a try Gallant! Really glad we could turn things around and provide a service you can rely on. Richard and the team really appreciate your kind words.

-Ralf

Rated 5 out of 5 stars

Our lovely Sian and partner come every…

Our lovely Sian and partner come every other month to clean our windows, they do a fantastic job,take there time no rushing. We get a message to remind us when there coming so I can leave the side gate open very reasonably priced, no complaints at all. Would highly recommend Tidal and have.

8 November 2025
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much for your kind words Michelle! Sian and the team are thrilled to hear you’re happy with the service and reminders. Really appreciate your recommendation!

-Ralf

Rated 5 out of 5 stars

Great service done with care and lovely…

Great service done with care and lovely clean windows, glad i have made them a regular addition to my window cleaning regime.

16 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks so much! We’re thrilled to be part of your regular window cleaning routine and glad you’re happy with the results.

-Ralf

Rated 4 out of 5 stars

The staff are prompt and efficient

The staff are prompt and efficient. Dealing with the company is simple and straight forward.
They do a good job of cleaning my windows and door.
My only issue was that a communication error meant that initially they attended my previous address instead of my present address.

23 January 2026
Unprompted review
Tidal Services logo

Reply from Tidal Services

Thanks for your feedback! We’re glad you’re happy with the cleaning and our service overall, and we really appreciate your patience with the mix-up , we’ll make sure it doesn’t happen again.

-Ralf

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