Tidalvape Reviews 166

Been ordering goods since they openend and spending good money.Delivered by hand many times then started using DPD this weekend my delivery was posted to wrong address so called them and recieved no help or customer service and was told its DPD fault.Called yesterday and a arrogant guy listenend to my problem and said call me back but this didnt happen.Just answer phone in shop.These people happy to take money but dont want to know when something goes wrong and people left out of pocket.I will call them when they decide to answer phone and tell them under data protection act to delete and cancel my account.Never again taken for a ride by these people.

I buy often one pack of 10 pieces of Elf bars and 9 of 10 packs have no flavour at all,nothing, only steam and burnt, bitter taste.
I know isn t their fault because the are only selling, but....That was my Last time buying from this store. Only bad stuff the supplier are given to them.
No more from this shop.

Becky made me feel so welcome and gave me everything and helped me with things very helpful staff

Karla served us in portswood tidal vape and her customer service was excellent. She was very helpful and showed us a new range of liquids. She also was very informative about the products you have to offer in store this was fantastic can’t wait for our next trip to the vape shop

We were served by Carla and her colleague Cole. Carla was very helpful and knowledgeable. Nothing was too much trouble.

Staff are super friendly, great service

I use the shop in Hythe the most. The staff are very friendly and helpful. They understand all the products well and can give great advise and guidance. I don't use any other stores because these guys are the best ones. I also use the loyalty points which is a great little extra.

Tidal Vape in Shirley have been my go to since it opened. Every staff member has been really friendly and knowledgeable, even taking the time to chat about things unrelated to vaping. They are happy to order in what they don't have in stock and remember who I am when i go in to collect.

The personal touch is much appreciated.

A lovely lady called Ree served me today and she was so helpful and super polite with great customer service! Thank you!!

Good business lovely people would highly recommend

First time I’ve ever seen Tidal Vape in Palmerston road, I needed some vape juice so I decided to go in and check it out.
DO NOT GO TO AJY OTHER VAPE SHOP..
Tidal vape is the only store you’ll need or want. They have an amazing selection of vapes/accessories and easily accessible juice so you can really find what you want.
Along with expert knowledge and 10/10 customer service from the store worker it was a pleasure to shop at Tidal Vape. Really friendly staff, would definitely recommend!

Dan in the Southsea shop was so helpful when choosing a vape after bad experience at another vape shop will be definitely be using tidalvape in the future.

First time I popped in to Tidal Vape, And the girl was super bubbly and helpful! And as was Ryan😁

Very helpful and full of knowledge. Nothing was too much trouble. Thanks for all the help and advice

I have to say outstanding Simon aka Si (boscombe) your service and recommendations were spot on. I was looking for an alternative to an elf bar disposable the knowledge you provided has saved me money and reduced my nicotine levels while keeping those flavours flowing you have got this brilliant 👏
Thank you

Visited the Eastleigh store today to look at vape pod kits. Wasn’t really sure what I was after, only that I wanted something refillable so I wouldnt keep buying disposable vapes. Connor served me and was extremely helpful, explaining how they work and the different refills available and answered my questions. Excellent service and highly recommend.

Been to the southsea branch today and what an amazing team there Ellie and Ethan are really knowledgeable. Will definitely be going back

Very helpful staff, 2 guys who really look after there customers, 10/10

Extremely helpful and friendly honest chap, nothing too much trouble to explain things , we had first gone to the vape shop opposite and the two lads were just sat talking laughing showed no interest that customers had come in hence we left, luckily we found tidal vape in Eastleigh which will definitely be where we will now go well done to you !!!

Mike? in the shop very helpful choosing what I was after and setting it all up too.very polite helpful deffo recommend this shop and them that's it's inside.
Great advice too friendlyx