I emailed about a specific laptop listed at £1169 at the time of my email. I requested further details not listed in the ad. They responded and answered everything - and then hiked the price up to £... See more
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See what reviewers are saying
Overall, I am very satisfied with the product and the shipment. The item arrived safely, and I am happy with my purchase. However, I was disappointed with the amount of time it took to receiv... See more
Bought an American fridge/freezer. Great. Just what we wanted and at a decent price. No faulting the product but the delivery was shocking. Arrived a week after advertised, then 5 hours after the supp... See more
Also living in the North of Ireland, a lot of companies now not able to offer UK - UK shipping without ridiculous extra costs, I came across Tiedex who found it possible to do across channel UK -... See more
Company details
- Wholesaler household appliances
- also in
- Appliance shop
- Computer Shop
- Garden centre
- Garden Furniture Shop
- Office Furniture Shop
Written by the company
TieDex Limited (www.tiedex.co.uk ) is a UK-based online sales and international distribution company, supplying top-branded, genuine products to customers across the UK and worldwide. We are committed to providing authentic, high-quality goods supported by efficient logistics, dependable delivery, and exceptional customer service. As a forward-thinking company, TieDex continues to lead in eCommerce innovation, digital retail, and global distribution, ensuring customers receive the best products quickly and reliably. From our UK base, we serve retail partners and consumers with complete confidence in product authenticity and fast fulfilment. Every order is handled with care, combining trusted UK service with international reach. Our Product Categories Garden Products – Premium outdoor tools, accessories, and living solutions. Electronics – Smart gadgets and advanced home technology. PCs & Laptops – Reliable systems from trusted global brands. Fridges & Freezers – Energy-efficient and durable cooling appliances. Exercise Equipment – High-performance treadmills, bikes, and home gym gear. Swiss-Made Washers – Precision-engineered washing machines for long-lasting performance. Why Choose TieDex Limited UK-based with global distribution network 100% genuine, branded products Fast UK & international shipping Secure online ordering Competitive prices and trusted service
Contact info
124 CITY ROAD LONDON , EC1V 2NX, LONDON , United Kingdom
- 03301333111
- info@tiedex.co.uk
- tiedex.co.uk
3.0
Average
257 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New to this vendor
Never heard of this vendor before but they seemed to be offering a fair price. Not so hot with the communications but the monitor was delivered before I had a chance to ask when it might be here.
A great seller
7 August 2022
I purchased tent and it is no good In…
I purchased tent and it is no good In light winds the poles fold back in on themselves. It therefore collapsed on top of my severley disabled daughter inthe middle of the night causing 3 of us to have to pack up and go home. I used once and its not fit for purpose.
I contacted tiedex and they now seem to be ignoring me nice aye? It's no fun trying to get a wheelchair bound 15 Yr old girl out of a collapsed tent at 1 am.
Tiedex have now got back to me offering a refund just hope they don't expect me to pay postage we'll see
5 August 2022
Unprompted review
Reply from TIEDEX LIMITED
HI really sorry for inconvenient
product
Core 10 Person Lighted Instant Cabin Tent
SKU: 664410739
Damage report: Faulty Tent Bar/ Collapsed on wind
And thanks for your comment, according to your information, we are sorry about the broken tent parts, if the product is faulty or damaged make sure cannot use it in any situation
especially when you are going out, Due to the high volume of emails, we will respond within 3 working days, someone will reply to you within the time frame for return for refund or replace
sorry for the delayed reply, someone will contact you on Monday
Solution: Replace or Full Refund
thanks
reviews@tiedex.co.uk
Paid 400 pound sterling to get play…
Paid 400 pound sterling to get play area delivered and a week after 3 of the boxes arrived we are still waiting on the fourth box.
Disgraceful.
4 August 2022
Reply from TIEDEX LIMITED
Hi, we are sorry for the delay
Product :
Backyard Discovery Cedar Cove Playcentre (3-10 Years)
SKU: 66448245
https://tiedex.co.uk/products/backyard-discovery-cedar-cove-playcentre-3-10-years
Delivery Destination: Ireland
Carrier FedEx & TNT
we are investigating now, total boxes 4, and 3 delivered already, and one box is in transit according to FedEx tracking
hope will be delivered soon, Freight transport service they never lose anything will be in touch soon
thanks
reviews@tiedex.co.uk
Good price on item which came in Costco…
Good price on item which came in Costco packing? No problems though but parcelforce had it for 6 days before they delivered it
1 August 2022
Product was fine, but ordered something else that turned out to not be in stock
The product I received was fine however I had ordered a different product which was showing as in stock. I received an email telling me it wasn’t in stock but there was an alternative. I had to accept the alternative as I needed the product by a certain time, and that product is fine. My only frustration is I didn’t get my optimal choice due to availability being advertised when it wasn’t.
29 July 2022
Reply from TIEDEX LIMITED
Dear Customer
we are sorry, they have sent black colour instead of bronze colour, we have reviewed all the conversations
customer ordered
Circulon Premier Hard Anodised Induction 13 Piece Cookware Set in Bronze
SKU: 66446543
unfortunately, the product is no longer available and we have requested permission from the customer to send black, the customer agreed and we have sent black,
sorry for inconvinient
have a great day
thanks
review@tiedex.co.uk
Sweet as a nut 👌🏿
29 July 2022
Very satisfied overall
Very satisfied overall. Would have been good to have had a little more communication about the shipping though (but it all went smoothly).
27 July 2022
Coleman Deluxe Event Shelter
Amazing service! Our Coleman Deluxe Event Shelter arrived well boxed after being shipped from England to Canada in good time! We haven't put it up yet, but everything appears to be included in the shipment.
Thank you so much Tiedex. Will add more to the review after it has been set up on the lake shore and used.
23 July 2022
Good quality,
20 July 2022
Service was okay however the product…
Service was okay however the product was below standard hence the return
10 July 2022
Reply from TIEDEX LIMITED
Hi, thanks for your review we will pass this information to the manufacturer, Is there any possibility for an upgrade.
Product :
Carlsbro Sherwood 30 30W Acoustic Guitar Amplifier
SKU: 66448373
Link:
https://tiedex.co.uk/products/carlsbro-sherwood-30-30w-acoustic-guitar-amplifier
thanks
review@tiedex.co.uk
Goods arrived when told they would…
Goods arrived when told they would arrive boxed and in good condition excellent service no complaints
7 July 2022
Great communication around the delivery…
Great communication around the delivery process including rescheduling to suit my availability. The delivery driver was a friendly guy, but it's a heavy box so I needed to help him unload it, however, this was expected having read other reviews. Product was received today, but not opened yet so my review is just for the company and not the product.
5 July 2022
Everything worked really fine!!
Everything worked really fine!!! We got ours from GB.. shipped to EU.. Yes the custom was higher than we thought, but the price and the delivery and the service was great!!! Thanx from Germany!!!
4 July 2022
Pelican kayak
Ordered canoe and was missing bungs. Tiedex was super quick to respond and send out missing parts
4 July 2022
Reply from TIEDEX LIMITED
HI, we are sorry for the delay, normally we will dispatch within 14 working days excluding weekends and bank holidays, now only 2 weeks still one week to go,
product
Pelican™ Rustler 10ft (305 cm) 1 Person 100X Sit-On Kayak with Paddle
SKU: 664411074
logistic company
kinetic logistics
you can track
https://portal.kineticlogistics.co.uk/check_delivery
tracking id: 688818
and your postcode
carriers already collected from depo and now planning stage for delivery, following tracking massage on the carrier's website
''Dear Michael, we have collected your order from the retailer and it is now at our Oxfordshire depot. Your order is in the delivery planning stage, with no date or time available yet, however as soon as we have completed the planning for your area, we will text/email you immediately with the confirmed date & 3hr time slot. Please note that if we have not yet made contact with you, then no date or time is available yet.''
thanks
review@tiedex.co.uk
My first two emails were not answered
My first two emails were not answered.
My third email response was "its difficult to do that" and my third email was ignored.
There was no confirmation of order.
Fast delivery
16 June 2022
Reply from TIEDEX LIMITED
HI
Reference confirmed product delivered to New Zealand dispatched from the UK, Courier FedEx Priority Express,
Order confirmation Send as soon as the Order is completed Online, We have requested to resend your order confirmation manually, We Can confirm Order confirmation and the Invoice Email has been sent
Have a great day
Thanks
review@tiedex.co.uk
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