Ti-GO Bikes Reviews 

175
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the items are fantastic, featuring durable quality and reliable protection that keeps kids safe while riding bikes and scooters. Buyers are exceptionally pleased with the fast shipping times, noting that online orders arrive promptly and always in perfect condition. Though some customers noted minor delivery delays or needed to adjust for sizing, shoppers still find the gear amazing and highly recommend it for young outdoor enthusiasts. People also truly love the thoughtful extras included in packages and the responsive communication from the support team when exchanges are needed.

What people talk about most

Product

Customers had positive experiences with product, highlighting the great quality of protective gear such as... See more

Quality

Reviewers highlight positive aspects of quality, noting that the gear is well-engineered and offers excellent... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast dispatch, good packaging, and quick arrival... See more

Service

Reviewers express great satisfaction with the service, highlighting excellent support and reliable delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ti-go products are fantastic! My 6yo daredevil uses their elbow and knee pads and gloves whilst mountain biking! The quality is really great, standing up to a regular thrashing. In the one instance I’... See more

Company replied

Rated 5 out of 5 stars

Great company. Website is easy to order from, i ordered late on a Wednesday night, needed item by early Saturday morning. Paid for quick delivery. Was delivered Friday morning. Super happy with produc... See more

Company replied

Rated 5 out of 5 stars

Very quick and it does exactly what is advertised. My grandson feels safe and secure in his body armour. He is doing more and more tricks on his scooter and even used the body armour for horse ridin... See more

Company replied

Rated 5 out of 5 stars

Quality merchandise. The ordering was easy. The sizing are true to age and the delivery was quick. Will definitely use this company again for my 6 yr old grandson. Would like to see a choice of he... See more

Company replied


Company details

  1. #37 of 148 best companies in Sportswear Shop
  2. #35 of 92 best companies in Bicycle Shop

Written by the company

Riding, Scooting and skating, Ti-GO Bikes gives young children the opportunity to ride and gain confidence with our range of clothing and tech. From Bikes to pads we have your rider covered with our built in technologies to maximise performance and comfort. A family run, passionate and exciting brand who aim to keep riding riding earlier, safer and more awesome!


Contact info

4.8

Excellent

TrustScore 5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(175)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy process, great product

Original order was delivered quickly but was incorrect, very simple and easy process to get the correct item sent and return the incorrect one. No issues with paying again and no refund until the other one was returned like some companies. Great quality item that looks fab.

6 November 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for this awesome review! I am so pleased that you were happy with the efficient customer service and quick turn around!

Rated 5 out of 5 stars

My son hasn't seen it yet as it's a…

My son hasn't seen it yet as it's a Christmas present but the quality is amazing and it looks fantastic and the delivery service was very fast.

3 November 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thanks for the lovely review, Sarah. We are so pleased to hear that you are happy with our service and products. We are sure that he is going to LOVE it!

Rated 5 out of 5 stars

Excellent so far

Excellent so far, ordered some gloves for my little lad's birthday and they arrived very swiftly and look great. Thank you.

Also really liked the personal video msg from the founder on the website, made it feel like I'm buying from a real person/family. Fully support. great stuff.

26 October 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Wow, thank you for this awesome review! We are so pleased to hear that your son was happy with his birthday present. As a family run business, we like to add a personal touch for our customers, so we are glad to hear that the video message is achieving this :o)

Rated 5 out of 5 stars

Great communication.

Great communication from order to delivery. Very refreshing for communication to be so good. 10/10.

6 October 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for scoring us a big, fat 10/10! We really appreciate it, and are so happy that you were impressed with our service and products!

Rated 5 out of 5 stars

Informed of progress of delivery &…

Informed of progress of delivery & arrived within 3 days of ordering 😁 good service

2 October 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for this amazing review, we are so pleased to hear that we have impressed you with our speedy delivery and communication. Can't wait to help you again!

Rated 5 out of 5 stars

Excellent process all round

Process of ordering and delivery very straightforward and delivered when they said it would be. Bike is great and grandaughter age 2 loves it!
Also ordered Lycra top and bike gloves ( can’t believe they could be made so small🤣)both of which went down brilliantly- now she can ride like Dad!

28 August 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

We are so pleased to hear that your granddaughter is loving her Ti-GO bike and all of her matching accessories! We look forward to helping you again in the future!

Rated 5 out of 5 stars

Good products at a reasonable price

Good products at a reasonable price. Fast delivery.

28 August 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for this amazing review Tony, it really goes a long way! We look forward to providing you with more riding products in the future!

Rated 5 out of 5 stars

Great product

Great product, my 5yo was really happy with his arm and knee protection.

16 July 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for taking the time to leave this awesome review! We love hearing how much the little ones enjoy using our protection when they're out and about exploring!

Rated 5 out of 5 stars

Excellent product!

Excellent product and brilliant customer service. Great quality and for the fact my son doesn’t want to take them off, safe to say super comfy as-well :)

24 July 2023
Rated 5 out of 5 stars

Excellent gloves

Excellent gloves, speedy service - thanks for such a quick turnaround!

16 July 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for leaving such a wonderful review! We are so glad to hear you were happy with your gloves and our service! We hope to see you again soon!

Rated 5 out of 5 stars

Speedy delivery, well packaged.

Item was received very quickly and exactly as described.
I ordered 2 pairs of children's gloves and sizing was perfect.
Will definitely use again.

11 July 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Thank you for this lovely review, Caroline! We are so pleased to hear that everything was perfect with your gloves.

We look forward to providing you and your family with all your riding needs again!

Rated 5 out of 5 stars

Great customer service

Great customer service. I didn’t know what size to order and the online chat was amazing giving advice. Product is“awesome”as my 8 year old puts it. Good quality hoodie.

25 June 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Hi Vicki,

Thank you so much for your lovely review!

We are so happy to hear that our advice was helpful to you and that your son is enjoying his 'awesome' new hoodie!

We look forward to providing you and your family with all your riding needs in the future.

Rated 4 out of 5 stars

Great product

Great product, really like the additional sweets and stickers in the packaging, or least my son did!

29 June 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Hi Paul,

Thank you for taking the time to give us a great review.

We are so pleased to hear that you are enjoying your new Ti-GO product and that your son enjoyed the stickers & sweets!!

We look forward to providing you & your family with all your riding needs in the future! Thanks again!

Rated 5 out of 5 stars

Brilliant product and excellent service…

Brilliant product and excellent service from the seller. Well package and delivery within the expected timeframe. Loved the small touch for the little one. Thank you.

18 June 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Good morning,

Thank you for the awesome review, it really makes a difference!

We are so pleased to hear that you are happy with the service you received from us, with your purchase, and the delivery time.

We look forward to providing you and your little one with all your riding needs again soon!

Rated 5 out of 5 stars

Great customer service

Great customer service. Very quick delivery. Would happily buy from them again.

15 June 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Hi James,

Thank you so much for the awesome review!

We are so pleased to hear that you are happy with the service you received from us here at Ti-GO and look forward to providing for you again.

Rated 5 out of 5 stars

Easy to order

Easy to order, great qulaity items. Fast delivery.

6 June 2023
Ti-GO Bikes logo

Reply from Ti-GO Bikes

Hi Lauren,

Thank you so much for the fantastic review, we really appreciate it!

So pleased to hear that you had a great experience with us, and look forward to providing for you and your family again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look