Tiket.com Reviews 

124
•
TrustScore 1 out of 5

1.2

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Rated 2 out of 5 stars

I booked a hotel with "Free refund and reschedule Before x date" I applied for a refund before that date, to my surprise they charged a "refund fee". I contacted the customer service, they confirm... See more

Rated 1 out of 5 stars

Booked Lime Resort in El Nido Philippines through booking.com but the hotel actually had this booking processed through tiket. 1 night no power so the hotel promised a full refund. However tiket hasn’... See more

Rated 1 out of 5 stars

First of all my inquiries all mentioned about that I requested an open ticket and tiket.com keeps sending me correspondence on credit vouchers. In the end I gave up and settled for an credit vouc... See more

Rated 1 out of 5 stars

Total scam operation They quoted me $585 Aud for 5 nights accommodation which included fees and taxes. All looked good until I received notification from my bank that the amount taken by this scamm... See more

1.2

Bad

TrustScore 1 out of 5

124 reviews

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1.2

All reviews

(124)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAMERS!!!

SCAMERS!!!
1 star is three too much. I tried to book a ticket for a komodo trip, an error message occured wich stated that something went wrong with the payment and that the order hasnt been completed. Since I couldn’t pay otherwise I didnt try to book again. To make sure the booking really hasn’t been completed I checked my notifications frequently the next days: No confirmation or ticket there. After a few days I got a debit of 150$ on my bank account for the ticket I apperrently bought. I havent got any ticket from tiket.com and havent even done a trip. Refund? Of course not possible because they said they have sent me the tickets wich simply wasn’t the case.

19 May 2024
Unprompted review
Rated 1 out of 5 stars

The price you see is not the price you pay

Booked a hotel through Tiket.com on what I thought was a good rate. When I checked in they took three times the price as what I agreed. Be warned the rates they offer are not the rates you pay. Google should do more to take companies like these off their platform, its nothing but a scam.

11 May 2024
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. Sold me a ticket for an exhibition in Italy that wasn't actually on. Refused to give me a refund, thankfully my bank sorted it. Tiket still email and call me (now blocked) to ask me to reverse this months later.

PLEASE AVOID!

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Happy with my hotel booking

Happy with my hotel booking
Booked hotel in Sydney using Tiket.com, accepted their non refundable condition to get the lowest price. Changed currency country from Australian dollar to United Kingdom pound, then paid £202.74 with my UK credit card + confirmed only that amount taken from my credit card account. Shortly afterwards received email with receipt and then a 2nd email with the hotel e-voucher.
When I checked directly with hotel they initially weren't able to find my booking until I forwarded the hotel e-voucher.

Noted the bad customer experience others have using Tiket.com, so far for me there have been no problems with my booking using the automated service.

21 February 2024
Unprompted review
Rated 1 out of 5 stars

Why can’t I give zero

Why can’t I give zero? Sent me a receipt for my ticket but no eticket. Multiple WhatsApp and emails and a blank wall. Their site is totally useless for interactions. AVOID!

21 February 2024
Unprompted review
Rated 1 out of 5 stars

Biggest scammers

Biggest scammers. They show different price and once they issue you voucher on fine print there will be additional charges. Never fall in their trap. Always book from expedia or booking they are legit.

25 January 2024
Unprompted review
Rated 1 out of 5 stars

FRAUD!! STAY AWAY

We booked a stay from the 14th of February until the 27th of February with tiket.com on the 10th of January and paid 1,200 aud upfront.

It has now been 23 days and we called up Ramada to confirm our booking and they told us it does not exist in the system. tiket.com has refused to help us and has told us over the phone they are “forwarding our query to a relevant team” and it has been over a week and no reply”.

We have now demanded a refund to which they have ignored entirely. They have now blocked our number calling them.

SCAM!! stay the heck away. Criminals

10 January 2024
Unprompted review
Rated 1 out of 5 stars

No Service Company

No Service Company. They change the content of your booking during the booking process and at the end you dont receive what you pay for. In my case they deleted breakfast but you only can see it on the voucher. During the booking process they dont mention anything. I made screenshots during the booking process but they didnt accept the screenshots!
So book anywhere else!

10 January 2024
Unprompted review
Rated 1 out of 5 stars

Idiotically bureaucratic & malicious pop-ups

Tried to buy a ticket to a golf tournament in Jakarta, this was the only ticket-seller for the event. Idiotically bureaucratic process involved in procuring a ticket; malicious pop-ups on this website, so I wouldn't trust them with my credit card details; this must be corrupt Indonesia, since in no other country would such a dodgy outfit be given a monopoly of ticketing for an event.

21 December 2023
Unprompted review
Rated 1 out of 5 stars

Scammers

Bought Featherdale zoo tickets for a specific date and they changed the date which I did not want. Requested for my original dates to be accepted and they told me they could not do this.
Please everyone do not use these…..SCAMMERS

7 December 2023
Unprompted review
Rated 1 out of 5 stars

Bought waterpark tickets for a specific…

Bought waterpark tickets for a specific date and they changed the date which I did not want. Requested for my original dates to be accepted and they told me they could not do this.
Please everyone do not use these…..SCAMMERS

22 November 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Do not buy anything on this website. I bought show ticket in phuket. They didn’t send any tickets nor provide refund. Support services they use is from 3rd party company. 100 Usd lost

16 November 2023
Unprompted review
Rated 1 out of 5 stars

Ticket voided because ticket.com was too busy

Bought a flight ticket which can be rescheduled 24 hours before flight scedule as per their own terms and conditions, tried to reschedule my flight 2 days before and there was no response. Was later informed due to the number of customers requesting rescheduling they were not able to process the reschedule in time so our ticket was voided.

I mean seriously? They expect a customer to cover their problems?

24 September 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!!!!

The worst thing I have ever done, I made a booking it changed the date I had initially selected, I tried changing flights but its costs way more than just booking a new flight. Then I asked about canceling and refund as the website and itw policies say 24hrs from booking and they decided to tell me no refund and tell me about how it is only for certain flights etc, yet AirAsia is not there.But the website tells me a different story, my flight does not show on AirAsia or tiket.com app. They are a scam, it is disgraceful how deceitful people can be. NEVER EVER USE THIS!!!!!

6 September 2023
Unprompted review
Rated 1 out of 5 stars

I booked and paid a hotel room at putri…

I booked and paid a hotel room at putri duyung cottage Ancol Jakarta,,but then when I confirm ,, tiket.com haven't send any ETiket for the hotel,,no refunded.tiket.com is actually scam,, don't trust this website,,no contact to call just Whatsapp,,when I confirm it said that my ID order is not available,,It's irresponsible company.

4 September 2023
Unprompted review
Rated 1 out of 5 stars

I couldn’t buy a ticket with a regular…

I couldn’t buy a ticket with a regular VISA. I reach out to the customer service and they asked me to send a picture of my passport and my credit card because this is how the validate credits cards. This is simply unbelievable. Please never send this sensitive information via email.

24 July 2023
Unprompted review
Rated 5 out of 5 stars

Perfect experience

I booked full day ticket for 2 at Andamanda water park in Phuket. After 5 minutes that I paid I received a email with the 2 vouchers. The day after, once I arrived at the waterpark, I found out that the locker was already included in the ticket. Despite the other bad reviews I hade a perfect service from Tiket.com. Thank you

25 June 2023
Unprompted review
Rated 1 out of 5 stars

Fake business

Booked and paid for a room, but upon arrival found out that the hotel doesn't do business with tiket.com. They keep sending the owner people, but don't actually reserve the rooms. The owner never gets the money. I am trying to get my money back from them, but it's a huge hassle. What a scam!

18 June 2023
Unprompted review

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