Tile Click Reviews 

239
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Ordered British Ceramic Tile Co. Tiles, price far less than normal trade outlets and enhanced by special extra November 10% offer. Delivered within 3 days, securely wrapped on pallet. No complaints wh... See more

Rated 5 out of 5 stars

needed just a few tiles to finish of my kitchen that i started a year ago could not find them anywhere thought i would have to start all over with new tiles until stumbeled on tile click brought... See more

Rated 5 out of 5 stars

very helpful guy called jeremy arranged for tiles to be sent from Germany almost direst in the exact time frame down to one hour in a span of two weeks. Perfect service when other major suplliers coul... See more

Rated 5 out of 5 stars

Originally ordered a couple of samples from Tileclick.co.uk which were delayed in turning up. Emailed tileclick and Jeremy quickly answered my email and resolved the issue immediately. Following day s... See more

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5.0

Excellent

TrustScore 5 out of 5

239 reviews

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5.0

All reviews

(239)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply Outstanding !

Great quality tiles which arrived when they said they would. The service from Tileclick was excellent, with friendly and knowledgable advice. This was the first time I'd bought tiles on-line so was a little worried, but I really cannot fault anything. I'll definitely be going back for more....

21 September 2011
Unprompted review
Rated 5 out of 5 stars

easy as the namestates

easy to order just afew clicks with the mouse quick delivery . unfortunately 1 box damaged in transit but sorted very quick

21 September 2011
Unprompted review
Rated 5 out of 5 stars

Excellent, very pleased!

Excellent service, website very simple and ordering was very easy. Tiles arrived as arranged and were exactly as expected. Very good price and service, will definately recommend to others.

19 September 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Was not in a hurry for the tiles so only chose ordinary delivery (the cheapest). Ordered Monday and they were delivered Weds midday, exactly what I wanted and safely wrapped. The only problem is I then had no excuse to not get on and finish the job!!!!

19 September 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic Tiles

Tiles are just what we wanted, delivery communication was excellent, very friendly and helpful. Cannot fault the service we received and the price we paid.

18 September 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service and excellent prices

Very impressed with the service. Delivery was very effecient. Easy to order. More importantly I saved £6 sq meter for the same tiles in a well known hardware store.
Would certainly recommend ordering from them.

18 September 2011
Unprompted review
Rated 5 out of 5 stars

Tileclick provided an exceptional service at a very competitive price with the delivery of my order the next day.

I would thoroughly recommend Tileclick. I had looked at tiles in many showrooms and websites and decided on ordering British Ceramic Tiles through Tileclick. The quality of the tiles was very high and they were delivered at a time of my choice the very next day. It was also much cheaper than the alternatives I was looking at.

12 September 2011
Unprompted review
Rated 5 out of 5 stars

great service

first time buying tiles off the internet and i was very impressed with tileclick, my order was delivered on time and at a very good price, will definetely use this company again.

5 September 2011
Unprompted review
Rated 5 out of 5 stars

Great service

The samples were sent quickly and the tiles were lovely. I had one question, the phone was answered immediately and my question answered. The order I made arrived speedily and the tiles were great quality and great value. I would recommend TileClick.

5 September 2011
Unprompted review
Rated 5 out of 5 stars

Very Pleased

Well packaged, and the delivery driver very helpful and helped me carry my pallet into my house.Will be ordering my floor tiles very soon,Many thanks

2 September 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic value - half the price of the retailer

I had a little problem with the website but your online support team helped me almost instantly - very impressed. The tiles are perfect and so much cheaper than the shop that claimed they were exclusive to them.

My only problem is with the Mini Clipper delivery man. I didn't receive a call to say when he was arriving but fortunately I was in when he arrived. The tiles were left at the end of my steep, pebbled front garden - which I appreciate is not an easy place to deliver to. However his attitude was very surly. I guess if I had bought the tiles myself I would have had to lug them up the slope myself anyway and had to pay twice the price to do so!

Would recommend you to anyone wishing to buy great tiles at a great price.

2 September 2011
Unprompted review
Rated 1 out of 5 stars

Samples still not received

Despite a promise to send more samples after original ones went missing I have still not received them and have bought some from elsewhere. An email sent requesting a refund would appear to have gone into the ether.
C Thompson

1 September 2011
Unprompted review
Tile Click logo

Reply from Tile Click

Dear C Thompson
As per email we did not receive your emails into our inbox so they musty have been caught by our spam filter which we will check.
We have requested the sample be resent to you straight away and we apologise for any inconvenience withe the delay in getting your samples to you which should now be there in a day or 2.
Regards
TileClick

Rated 5 out of 5 stars

Fantastic hassle free service.

After searching for ages in stores and online I came across TileClick who as well having the tile I was looking for had an excellent price tag to go with it. I ordered samples online first just to make sure the tile was right, which arrived really quickly.

I was a little unsure about the numbers of packs I needed for the job, as I've never ordered tiles before. I called their helpline for advice and was given the exact information I required by a helpful gentleman- who advised because it was early enough and they had the items in stock it could be despatched that day.

My tiles arrived a few days after that. With no problems or hassle. I hadn't really thought about buying my tiles online before as I would have been worried that the tile would be different to the picture. But that's where being able to see a sample first is ideal. I will recommend TileClick to friends & family that are having their bathrooms or kitchens done. Thanks TileClick.

1 September 2011
Unprompted review
Rated 5 out of 5 stars

1st class Company

I really recommend this Company, they were speedy on delivery and product is excellent, first class, I am so happy with the tiles and the service, even the delivery drivers were very helpful.

Sorry forgot 5*****

30 August 2011
Unprompted review
Rated 3 out of 5 stars

problem dealt with quickly and efficiently

Sample arrived very quickly, but no delivery notification phone call was received for the main order. The delivery helpdesk was very efficient in re-sending the order, which had been misplaced by the carrier, apparently. Despite the problem, I'd happily use tileclick again

27 August 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic quality Tiles at a low cost

Very easy to use the website ,choosing tiles was easy, handy to be able to obtain samples.

Cheaper than anyone else on the web for the tiles I chose.
Great quality tiles with excellent customer support.

Bit of a delay in the delivery but this was down to hauliers not TileClick .

I would definately use this company again and advise anyone to do the same.

26 August 2011
Unprompted review
Rated 5 out of 5 stars

First rate service delivery

From initial advice on tile type and costings, to delivery of the final agreed order it was all hassle free.

Many thanks TileClick for your kind attention from start to finish!

25 August 2011
Unprompted review
Rated 4 out of 5 stars

good selection

Difficult to get a credit for the samples

24 August 2011
Unprompted review
Tile Click logo

Reply from Tile Click

Dear Mr Keat

Thank you for taking the time to provide a review, but we wish to re-assure you that our internet site has the highest level of security possible - so much so that when an order is placed, even we are unable to take further money from any card as the details are all encrypted.
We are also looking into reducing the sample order refund code.
Regards
TileClick

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