After exhausting all other resources, I reached out to Tile Expert to see if what I was looking for was actually available as it was pictured on the website and I received a prompt response assuring m... See more
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Company details
Written by the company
We supply premium ceramic tile and porcelain stoneware by virtually all Italian and Spanish brands. Holding ourselves as an Online store with low operational expenses, we are proud of being able to offer unprecedentedly low prices for the majority of goods in our portfolio. Moreover, we have implemented user-friendly selection and ordering procedures, which is essential when it comes to ceramic tile and porcelain stoneware, challenging products for e-commerce. We keep improving the services on the ongoing basis.
Contact info
Office Suite 1, Sterling Building Enrico Mizzi Street, XBX , 1453, TA' XBIEX, Malta
- +35627782515
- info@tile.expert
- tile.expert
Replied to 82% of negative reviews
Typically replies within 1 month
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I sourced these tiles from a uk…
I sourced these tiles from a uk retailer at 4 x times the price. Although had to wait a bit longer for shipment was worth the savings. Tile expert kept me informed by email every step. Would use again
Delivered according to date promissed
Delivered according to date promissed. Great Quality on the tilde orders.
Always great to work with!
My sample tiles arrived quickly and in good shape. The tracker is detailed and helpful. This company is great to work with. Due to confusion with my contractor, I once had to place a special order and later cancel it. I talked to Irene at tile.expert and she was very helpful. I got my refund quickly too.
I recommend them
They have a nice selection of tiles. The estimated date of delivery was correct (even though it was in the middle of christmas period). They had fast client service and were very accessible when having any issues. Would buy from them again!
Lovely tiles
Lovely tiles. No issues with delivery. It would be great if the shipping costs could be reduced but overall I had a great experience.
The tiles were outstanding
The tiles were outstanding, the shipping date was not very clear hence the 4 stars.
Order lost or delivered to another client!
After waiting the delivery for a month after the order, one week after the supposed delivery date I receive an email for delivery the day after while I was abroad. I ask to reschedule, no answer and one week later I receive an email saying that the tiles cannot be found and have been either lost or delivered to another client. This means that from my original order, if I'm lucky, I will receive the tiles 2 months and half later and this will delay the schedule of works in my house (and costs). Of course they do not take any responsibility, just offer to refund. So, be careful with time planning!

Reply from Tile.Expert
Was fast responce
Ordered some sample tiles
Ordered some sample tiles that arrived well packaged and in 48hrs
The tiles are beautiful- having a sample lets you see the colours and feel the tiles and the sample sizes were adequate.
Customer Service is excellent and reponsive.
We will probably order our tiles in the New Year.
Every thing went smooth from the day we…
Every thing went smooth from the day we ordered. We will for sure order again next time we need tiles.
Excellent service
Excellent service to provide stunning tiles. A pallet of terrazzo tiles was shipped to me in Ireland from Italy without a single tile damaged.
I was amazed how quickly the tiles…
I was amazed how quickly the tiles arrived especially coming from Italy!
The tiles look great and very original.
Great selection of tiles
Great selection of tiles and all appear to be reasonably priced. Delivery does take a while but you are told when ordering what date they will be dispatched. My tiles were dispatched on the day I had been told and arrived within a few days (quicker than estimated). Shipping cost me more than the actual tiles but it was well worth it as they are great quality and look amazing!
Gorgeous tiles!
Easy to communicate with, shipping to Norway took about 7 weeks. And the tiles are absolutely beautiful! Very high quality!
Best recommendations from Norway!
We were a little skeptical, but still chose "tile expert" because of the good reviews. And we were not disappointed. On the contrary, the goods were as expected, and delivered exactly at the estimated time. no damage. will probably buy tiles from "tile expert" in the future as well. Recommended!
The website might feel weird at first
The website might feel weird at first, but once you actually start using it, you will realize it sets the standard for how tile websites should be. The samples I orders arrived very quickly.
Very happy!
The tiles came couple of days earlier than promised, which was a nice surprise! Customer service is superfast.
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