Had exactly what I wanted. Sample confirmed my choice. Easy to order. Tile price was very competitive. Delivery was expensive at £69.99, but I suppose to be expected due to pallet required and distanc... See more
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Review summary
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Reviews shaping this summary
I ordered tiles online and found the process straightforward, with a clear delivery date provided. Although communication was a little slow, it was effective, and phone support was very helpful. The t... See more
Easy website. Piece of cake to order. Huge variety and very competitive prices. What more could I have needed, apart from this company doing the actual work. Thoroughly recommend
Great service from order to delivery. Prompt & efficient. Tiles arent being fitted for a month or two but am sure they will look fab. Delivery driver was very good took care with the pallet and... See more
Company details
- #20 of 28 best companies in Tile Shop
Written by the company
Tiles Universe is an online tile store featuring hundreds of premium and luxury tile products. The user-friendly platform has become the number one destination for both residential and commercial customers in need of tiles and tile accessories. While shipping tiles nationally, Tiles Universe is one of the largest tile stockists in London, having provided tiles across the city for many years. Whether you are looking for floor, wall, bathroom or outdoor tiles, Tiles Universe is the website for you.
Contact info
87 Station Road, North Harrow, HA2 7SW, London, United Kingdom
- 0208 432 0993
- info@tilesuniverse.co.uk
- tilesuniverse.co.uk
4.6
Excellent
150 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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The customer service is great
The customer service is great, loads of updates and the prices are very good. The delivery was faultless and the driver was very helpful and polite.
I've recommended them to a friend and I don't recommend a lot of stuff.
27 March 2025
Very happy customer
Very happy with the tiles I brought and a great price too. They also let me pick up my tiles the same day.
24 February 2025
Great quality and price
20 February 2025
The staffs were vey friendly
The staffs were vey friendly, it was easy to deal with this company, they quite are helpful. I changed my mind and my order several times and they were very patient with me.
6 February 2025
Great value tiles and delivered on time…
Great value tiles and delivered on time as advised safely with no issues.
I will look to use this company for any future purchases.
Thanks
3 February 2025
Great price
Great price, great tiles. They look fab in both our bathroom and ensuite. Tile Universe had excellent customer service as well.
3 January 2025
Unprompted review
Great tiles
Second time I'm buying from Tiles Universe and I'd do it again, if needed. Recommended 100%
11 December 2024
Pleasure doing business with this company.
Easy to order. Good communication. Delighted with my tiles. Good value for money. Highly recommend.
4 December 2024
Amazing price and flexible delivery.
Amazing price and flexible delivery.
Good service.
8 November 2024
Unprompted review
Excellent tiles
Excellent tiles. All delivered in perfect condition, not 1 cracked. Very good price would definitely recommend.
3 October 2024
Best tiles at economical prices!
I couldn’t be happier with my tile purchase. Large format tiles 1200x600 for my bathroom and the result is absolutely stunning. The tiles are not only beautiful but also incredibly durable and easy to clean. The color and texture look even better in person than they did in the samples, adding the perfect touch of elegance to the bathroom.
Installation went smoothly thanks to the high quality and uniformity of the tiles. Highly recommend Tiles Universe for anyone looking to upgrade their space with stylish, high-quality tiles.
11 October 2024
Great company I love there 1200x600…
Great company I love there 1200x600 tiles we have done two bathrooms with these tiles competitive prices
Highly recommend
17 October 2024
The guy i spoke to was very friendly…
The guy i spoke to was very friendly throughout to delivery and the price is reasonable
16 October 2024
Everything was done well
Everything was done well, except, the package did not have my name on it when it was delivered to the shipping warehouse!
This caused a lot of confusion!
Next time kindly put the buyers name on the package
Thanks
9 October 2024
Good quality premium tiles at an…
Good quality premium tiles at an affordable prices. The delivery was very quick and prompt. I would recommend the company to my family and friends.
1 October 2024
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