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See what reviewers are saying

Rated 1 out of 5 stars

I recently purchased a printer through the site, I was charged for the purchase but received no confirmation, nothing about delivery. I have tried every phone number/email I can find on their site b... See more

Rated 1 out of 5 stars

STAY AWAY! Service is obsolete, the telephone number does not work and noone is responding to any emails. After the Activation of the Trial period, the tablet App stays locked and does not allow you... See more

Rated 5 out of 5 stars

I have a small chain of restaurants and use Tillpoint as my primary management system. I've never come across a system before that had so much (POS, accounting, staff timesheet + payroll, etc) witho... See more

Rated 5 out of 5 stars

Absolutely no 1 business software that helping our restaurant operation very good. Less mistakes in orders, and make order taking fast and we can see our stock and sales. We make reservation to f... See more

Company details

  1. Software company

Information provided by various external sources

Tillpoint is the multi-award-winning POS & Business Management System capable of running your entire operation. The innovative platform allows users to easily manage all areas of business with a series of professional apps, including POS, Inventory, Customers, Promotions, Staff and Accounting.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

170 reviews

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Rated 1 out of 5 stars

Is Till Point a real business?????

I recently purchased a printer through the site, I was charged for the purchase but received no confirmation, nothing about delivery. I have tried every phone number/email I can find on their site but none of the numbers work, no one replies to the emails.
is this company a scam?.
If anyone has a number that works please send it my way.

3 October 2022
Unprompted review
Rated 1 out of 5 stars

STAY AWAY!

STAY AWAY!
Service is obsolete, the telephone number does not work and noone is responding to any emails. After the Activation of the Trial period, the tablet App stays locked and does not allow you to use it!!! SAVE YOURSELF THE LOST TIME!

14 September 2022
Unprompted review
Rated 1 out of 5 stars

I try to contact Till Point helpline…

I try to contact Till Point helpline service nearly every day for last couple of weeks… and I must to say that it is impossible to contact customer service. after leaving plenty voicemails messages… no one is responding. Place where I work use Till Point software more than one year. me and my team didn’t have any issues with program before. Unfortunately from last 2 weeks we struggle with software. Program doesn’t record cash and cards transaction and on the end of day we are not able to create daily taking reports. It creates chaos because we can’t see physical sales. Horrible experience… soo my company probably will have to change till software.

4 July 2022
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid
After the free trial I paid to activate the account.
Money taken , account not activated to work on my terminal.
No response on their phone number or emails.
My business was going to use this to accept payments, been left in the lurch now. Try another company, not this one.
Don't want to call this a scam but if my money could be returned that would be great.
Update
I have sent a message and screen grabs of payment over.
No response.

10 June 2022
Unprompted review
Tillpoint logo

Reply from Tillpoint

Dear Matthew, we deeply apologise for the inconvenience, however we cannot find any account on our system under your name, nor can we find any communications from you. Please contact info@tillpoint.com and we will sort this out immediately.

Thanks,

The Tillpoint Team

Rated 1 out of 5 stars

Horrible Service

I subscribed to the software 4 days ago and they charged to my credit card and still not able to use the software. Contacted company many times and no response.

29 April 2022
Unprompted review
Rated 5 out of 5 stars

EFFICINENT SERVICE

Tillpoint allows me to run my busiinss effortlessly. Times when I have needed support with the system, someone is always at hand to guide me through. Would definielty reccommend!

4 June 2020
Unprompted review
Rated 5 out of 5 stars

Big shout out to Tillpoint

Big shout out to Tillpoint for their service and help - it's very tough time and they do all they can to go above & beyond! Software is great and at such a reasonable cost!!!

1 June 2020
Unprompted review
Rated 5 out of 5 stars

Key software

Key software thats done wonders for the bar... much better than our old till system and I like that it works from ipads - very handy

28 April 2020
Unprompted review
Rated 5 out of 5 stars

Amazing all around platform

Amazing all around platform and Tillpoint has actually saved me quite a lot of money per annum in software fees so super glad I switched over (I will not name who I switched from! haha)

2 April 2020
Unprompted review
Rated 5 out of 5 stars

VERY SATISFIED!!!

VERY SATISFIED!!!

Good parts of Tillpoint:
1) Perfect for bakery business
2) Help centre and support
3) iPhone reporting and end of day reports

Bad parts of Tillpoint:
1) Nothing so far!!

10 February 2020
Unprompted review
Rated 5 out of 5 stars

Highly professional team!

Highly professional team who spend time helping you set everything up on the software side. POS has every feature you can imagine!

6 February 2020
Unprompted review

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