Found some perfect sized oak offcuts already planed for a small project, very reasonably priced. I’ve bought a fair bit of timber from Timbersource over the years which has always been excellent quali... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Project is to refresh balcony slats. Suitable timber was available from Timbersource. Just need to cut to length and skim 2mm for correct thickness. Ideal wood for task. Delivery company failed to d... See more
Placed order online. Timbersource called me to discuss my options, because the wood I requested couldn't be sourced at this time. We went through what I would be using it for and the sales rep was... See more
Company replied
I needed a short piece of softwood to replace a section of flooring that had been cut too short by a previous owner of my house. My options seemed to be to buy far more wood than I needed or to pay an... See more
Company replied
Company details
- #12 of 31 best companies in Wood Supplier
- #89 of 244 best companies in Home improvement shop
- #31 of 68 best companies in Timber merchant
- #59 of 122 best companies in Manufacturer
Written by the company
Timbersource is a leading online timber merchant in the UK with an extensive range of premium quality hardwoods and softwoods at competitive prices. With over 160 years of industry expertise we can offer a wealth of advice and assistance. Plus we offer a number of other helpful services that save you valuable time, effort and money.
Contact info
Quarry Way, BA4 4RN, Waterlip, United Kingdom
- +44 (0) 1373 469905
- sales@timbersource.co.uk
- timbersource.co.uk
Insert to fix main gate.
I have only used the company a couple of times and both time I have found them and particularly Katie very helpful so I would give them top marks.
2 June 2025
Very Quick Delivery and Everything as Ordered
Very quick delivery and everything as ordered. Website good to use and very easy and quick to order. I had my timber cut to my required specs which is also a great feature.
2 June 2025
Excellent service
29 May 2025
Poor customer service
Ordered a large sum of timber for my staircase. 1.5 months later the materials got delivered after countless delays and chasing/excuses
1 May 2025
Unprompted review
Reply from Timbersource
Thank you for writing this review. Its not good to hear that we let you down on timescales and although its painful to get a 1 star, we can understand your point of view. Your comments are fair and this has been noted for internal review. I believe we had to restock in the longer lengths which caused the delays. We are sorry this impacted on your project . We will endeavour to use this for our learnings. Thanks again
High quality timber and fantastic service
I'm a product designer and maker, there is a lot of sources for timber available and Timbersource is by far the best there is.
I've ordered multiple cuts from them before and they have always arrived at the specified sizes - to the millimetre. The team at Timbersource are also a good bunch, always open to chat through a project and recommend alternatives.
Could not recommend enough!
7 May 2025
Unprompted review
Recommended
very helpful and patient sales people. Excellent quality oak for bespoke carved items
28 April 2025
First time using and definitely not the…
First time using and definitely not the last. Speedy delivery and great quality.
28 April 2025
Excellent support from Timbersource.
Excellent support from Timbersource.
Delivery company lost one of the packages but Tom at Timbersource was able to sort it out successfully.
Supplied wood of good quality.
21 April 2025
Everything was done efficiently
Everything was done efficiently, will definitely use this company again. Top quality timber.
Really helped me out.
24 April 2025
Purchasing slats to refurbish a garden…
Purchasing slats to refurbish a garden bench. One of the few companies that stocked the sizes I was looking for. Delivered promptly and at a reasonable price. Wood is really good quality and looks great.
24 April 2025
Perfect amazing like always
Perfect amazing like always. Cut to size perfectly, high quality materials.
31 March 2025
Value for Money
Was the best price I could get anywhere. Not necessarily perfect quality, but very good value for my money
3 April 2025
Great service even for small order
Although a small order I was kept informed throughout and when there was a problem with the type of wood I had selected, they called me to discuss alternatives. Arrived safely and when expected. Perfect for the job! Will use again.
3 April 2025
Reply from Timbersource
Hi Roger, thank you for taking the time to leave us your feedback. We're pleased to hear you are happy with our service and product. We look forward to working with you again
The website was reasonably easy to use…
The website was reasonably easy to use however it does not give a price as this has to be phones for. So I telephoned and ordered the required wood. The quality of the wood, when received, was good as was the packaging.
27 March 2025
Reply from Timbersource
Hi Ian, thank you for taking the time to give us your feedback. We're sorry to hear you had some issue with our website and generating a price. One of my colleague in Sales will be in touch to investigate this further. We're pleased to hear you are happy with our product. Looking forward to working with you again
Great company to work with
Great company to work with. Superb service, very competitive prices. I've used Timber source for a good while now and have always received quality planed all round timber for my cabinet making.
3 April 2025
Reply from Timbersource
Hi Kevin, thank you for taking the time to leave us your feedback and your kind words. We're so pleased to hear you're happy with our customer service and product. We're looking forward to working with you again!
Great service and price
3 April 2025
Reply from Timbersource
Hi Rick, thank you for taking the time to leave us your feedback. We're so pleased to hear you're happy with our customer service. We're looking forward to working with you again!
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