t.i.m. UK Motors Reviews 

678
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and sales team for being extremely helpful, friendly, and deeply knowledgeable throughout vehicle purchases. The overall service is frequently described as highly efficient, entirely professional, and remarkably smooth from initial inquiry to final collection. A few other people also felt that the comprehensive after-sales support and straightforward trade-in process were exceptionally well handled. Reviewers are particularly impressed with the prompt communication, quick response times, and immaculate condition of the delivered cars. Many consumers state that nothing ever feels like too much trouble for the dedicated team working here.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are friendly,... See more

Service

Customers expressed great satisfaction with the service, highlighting a quick, smooth, and stress-free... See more

Product

Reviewers highlight positive aspects of product, noting that their vehicles are delivered in an immaculate... See more

User experience

Clients share positive opinions on user experience, describing the car buying process as remarkably smooth,... See more

Customer service

Consumers find customer service to be positive, highlighting consistently helpful and friendly staff who make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having already purchased a car from t.i.m the service received was, as expected, Stellar. Delivered today by Ian, the car is in immaculate condition with a great service history. As stated prior the w... See more

Rated 5 out of 5 stars

Brilliant experience. We were looking for our daughter’s first car and saw one online. Went to look at it and experienced excellent customer service from start to finish. Ian was so friendly and helpf... See more

Rated 5 out of 5 stars

From finding the right vehicle (I was a pest to the finance company sales agent) to picking the vehicle up, Gabriella kept me up date. On the day of collection, she was helpful, explained everything t... See more

Rated 5 out of 5 stars

We have acquired more than five vehicles through Ian, with the Isuzu D-Max pickup truck forming an integral part of our highly dependable fleet. Each purchase has been handled professionally and... See more


Company details

  1. Suzuki dealer
  2. also in
  3. Isuzu dealer
  4. Subaru dealer
  5. Used car dealer
  6. Used truck dealer

About t.i.m. UK Motors

Written by the company

welcome to t.i.m.

As a family-owned business, we are proud to offer brand-new Suzuki and Subaru vehicles, alongside a wide range of quality used cars in Nottingham and across the East Midlands. Our experienced and friendly team is always on hand to help you find the right vehicle, whatever your needs may be.

In addition to vehicle sales, we provide a comprehensive and transparent servicing and aftersales department for all makes including Isuzu within our fully equipped service centre.

We are conveniently located in central Nottingham, with easy access to all major routes and just a short distance from East Midlands Airport and Nottingham train station.

Our small but dedicated team is committed to delivering the highest level of expertise and customer service. You can buy with complete confidence, knowing that our goal is to make the entire process as smooth, stress-free, and enjoyable as possible.

We take great care to ensure our prices remain highly competitive, regularly reviewing them to bring you the best possible value for money.

All our vehicles are carefully sourced to a high standard and undergo thorough checks to ensure quality and customer satisfaction.

Finally, we are incredibly proud of the feedback from our customers. You can read about their experiences with T.I.M. UK Motors by visiting our reviews on Trustpilot.


Contact info

5.0

Excellent

TrustScore 5 out of 5

678 reviews

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5.0

All reviews

(678)

79 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Very fast and efficient. We found the whole experience a pleasure to deal with. Nothing was to much trouble

24 October 2025
Rated 5 out of 5 stars

The best car buying experience we’ve…

The best car buying experience we’ve ever had, from the minute we stepped on forecourt we were met by polite, friendly person, then introduced to Gabriella who dealt with our purchase, very knowledgeable, helpful, pleasant and friendly, who went in our opinion above & beyond to making our purchase of our car an extra special experience
Everything explained in great detail on handover, with demonstrations. The car was immaculately presented, the best we’ve had even from a brand new car from other dealerships
Also had questions once we were home with the car and had return calls immediately to help us with the query, nothing is to much trouble
Would thoroughly recommend Gabriella and
t.i.m uk motors Nottingham

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Delighted owner of nearly new Picanto.

Came across this small dealership by chance after researching different cars online for the past two months. Not feeling confident about buying used I'd been checking out new small cars online.
Spotted they had 3 different models I'd been considering but hadn't actually seen except online.
Gabriella came out to assist and patiently got keys and showed me each in turn. No stress, no pressure.
Approachable, friendly, knowledgeable and she got top marks for popping the hood. So different now from the minis I used to tinker with in the day.

I felt no pressure, had a good exploration of three pristine used vehicles. Booked a test drive for my favourite, the Picanto.
Driving next day the car felt so light and responsive. Hard lock turns produced no ominous noises and for the rest, I could investigate any unfamiliar top spec features once it was mine.
Sorted insurance quotes at home that evening, paid dealership online and collected today.
I love this Picanto GT-S. A1 condition, and top spec for a very fair price.
Everything explained, transfer of ownership done for me, and tax paid through her computer.
Keys, manuals and service records all present and correct and car in sparkling condition.
Incidentally, Haydn Rd is an eye opener for anyone not sure what car they want, saw just about every type of car parked along it, even an auto and manual of my previous Note.

Like Location Location Location you can't judge from online.
I highly recommend this family dealership for their friendly and professional approach and the fact that they seem to source only high quality used vehicles.
Check them out, nothing to lose and you too might discover a top quality, lightly used, nearly new car.
Nice coffee too.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely recommend

Absolutely recommend! Guided all the way through from finding a car to driving it off the forecourt. Great service and love my new car!

14 October 2025
Rated 5 out of 5 stars

Refreshingly great experience

Recently purchased a D-Max DL40 from Ian at t.i.m. I can honestly say this has been a very pleasant and easy experience. Ian took us on a long test drive so I could get the feel of the truck and explained everything we needed to know very clearly. The process was easy and I was able to trade in my existing car for a very fair price which took a lot of stress out of everything. Ian also sorted the road tax for me and changed over my private plate so I was able to collect the vehicle in under two weeks. Ian is brilliant, very quick and clear to respond to any queries and a genuinely lovely person to deal with. Thanks so much for a very pleasant experience.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Gabriella helped me every step of the…

Gabriella helped me every step of the way purchasing my new vehicle, very friendly and helpful when answering questions, delivered my vehicle safely and was a real pleasure to deal with, I was sceptical buying a car online but she made the experience hassle free and couldn’t have been any easier, thank you so much to everyone at t.i.m motors and special thanks to Ian who delivered it safely, my car has been looked after by the team and would highly recommend to anyone buying a car from them, 5 stars only as I couldn’t give 10 😁

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I first spoke to Matt from the service department a few months ago when I had an issue with my D-Max, I had purchased it privately, but it was still under warranty, I was treated as though I had bought it from them, It’s been an ongoing issue, but Matt has navigated the manufacturer's pathway needed perfectly for me and the car is now fully fixed, this is my work pick up and at no time have I been unable to work. Even collected and delivered it back for me.

Excellent service and highly recommended. Thank you

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Purchased a car from these guys over the weekend. Fantastic service and very quick turnaround getting the car cleaned and ready in a couple of days. Dealt with both Ian and Gabriella and both very helpful and knowledgeable. Great service thanks again!

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Ian

Fantastic service from Ian. Nothing was to much trouble. We were felt at ease straight away , super friendly service, no pushy sales, very laid back. We were offered a good price on our car for trade in. We went on a long test drive in the forester we were looking to buy. On day of collection the car was ready and waiting for us to driveaway. Ian took alot of time to explain controls and talk us through the paperwork side of things. This is by far the very best service from a car dealership we have ever received when buying a car .
You dont need to have any doubts purchasing from here, so refreshing to have a good standard of service, thank you.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

10/10 service - would recommend

Buying a car through T.I.M Motors was a super easy and stress-free process thanks to Gabriella. She was so friendly and accommodating the whole way through and helped with everything, including any questions I had. Gabriella also followed up after the sale to see if I had any questions which was super kind. I highly recommend buying your car from here, the cars are all great quality and the team are super helpful.

5 September 2025
Rated 5 out of 5 stars

I recently purchased an Isuzu pick-up…

I recently purchased an Isuzu pick-up truck from T.I.M Motors UK, and I couldn’t be happier with the entire experience. From start to finish, Ian and Gabrielle were incredibly professional, knowledgeable, and a genuine pleasure to deal with.

Their communication was clear and timely, and they went above and beyond to ensure that everything was handled smoothly and efficiently. It’s rare to find such dedication and customer service these days, and they truly made the whole process stress-free and enjoyable.

The truck is fantastic – exactly as described – and I wouldn’t hesitate to recommend T.I.M Motors UK to anyone looking for a reliable, trustworthy dealership. Thank you again, Ian and Gabrielle, for your excellent service!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, I made an enquiry about a vehicle in August 2025 got all the information I asked for, as I live just over 2 hours away Gabriella (assistant sales manager) did a walk around video for me, which I really appreciate and in great detail as well.
Went down to see the car was 100% how it was described and looked in the video was in excellent condition, (even pointed out a really small stone chip which I would of never of noticed), we took it for a test drive and I fell in love with the kia ceed.

I would just like to say a BIG thank you to everyone at t.i.m motors especially Gabriella, hope to do business again in the future.

14 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience on my recent used car purchase

I recently purchased a used car and had the pleasure of working with Gabrielle throughout the process. She and the team is excellent !
From start to finish, she was incredibly professional, knowledgeable, and genuinely helpful. She took the time to understand what I was looking for, answered all my questions with patience, and made sure I felt confident in my decision.
What stood out most was her transparency and honesty—qualities that are so important when buying a used vehicle. Gabrielle made the entire experience smooth and stress-free, going above and beyond to ensure everything was handled efficiently. t.i.m group has extended their support in installing my Dash Camera on the car without any additional cost to me.
Thanks to her excellent service, I drove away with a car I love and complete peace of mind. I highly recommend Gab and t.i.m motors UK.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Customer care second to none.

I had an issue with the battery of my Forester. It was diagnosed by the AA as in need of replacement. Ian responded to my request for a replacement within minutes, confirmed the dealership had one and arranged a replacement at a time and day of my choosing. Upon visiting the t.i.m. Motors the battery was installed and I was on the road in just over half an hour. Just enough time to enjoy a complimentary coffee.
I cannot fault this wonderful family business. The battery was, at no cost to myself, replaced because my car is still under warranty. A fantastic dealership. A big thank you to Ian Bell and all the staff.

1 September 2025
Unprompted review

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