t.i.m. UK Motors Reviews 

678
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and sales team for being extremely helpful, friendly, and deeply knowledgeable throughout vehicle purchases. The overall service is frequently described as highly efficient, entirely professional, and remarkably smooth from initial inquiry to final collection. A few other people also felt that the comprehensive after-sales support and straightforward trade-in process were exceptionally well handled. Reviewers are particularly impressed with the prompt communication, quick response times, and immaculate condition of the delivered cars. Many consumers state that nothing ever feels like too much trouble for the dedicated team working here.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are friendly,... See more

Service

Customers expressed great satisfaction with the service, highlighting a quick, smooth, and stress-free... See more

Product

Reviewers highlight positive aspects of product, noting that their vehicles are delivered in an immaculate... See more

User experience

Clients share positive opinions on user experience, describing the car buying process as remarkably smooth,... See more

Customer service

Consumers find customer service to be positive, highlighting consistently helpful and friendly staff who make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having already purchased a car from t.i.m the service received was, as expected, Stellar. Delivered today by Ian, the car is in immaculate condition with a great service history. As stated prior the w... See more

Rated 5 out of 5 stars

Brilliant experience. We were looking for our daughter’s first car and saw one online. Went to look at it and experienced excellent customer service from start to finish. Ian was so friendly and helpf... See more

Rated 5 out of 5 stars

From finding the right vehicle (I was a pest to the finance company sales agent) to picking the vehicle up, Gabriella kept me up date. On the day of collection, she was helpful, explained everything t... See more

Rated 5 out of 5 stars

We have acquired more than five vehicles through Ian, with the Isuzu D-Max pickup truck forming an integral part of our highly dependable fleet. Each purchase has been handled professionally and... See more


Company details

  1. Suzuki dealer
  2. also in
  3. Isuzu dealer
  4. Subaru dealer
  5. Used car dealer
  6. Used truck dealer

About t.i.m. UK Motors

Written by the company

welcome to t.i.m.

As a family-owned business, we are proud to offer brand-new Suzuki and Subaru vehicles, alongside a wide range of quality used cars in Nottingham and across the East Midlands. Our experienced and friendly team is always on hand to help you find the right vehicle, whatever your needs may be.

In addition to vehicle sales, we provide a comprehensive and transparent servicing and aftersales department for all makes including Isuzu within our fully equipped service centre.

We are conveniently located in central Nottingham, with easy access to all major routes and just a short distance from East Midlands Airport and Nottingham train station.

Our small but dedicated team is committed to delivering the highest level of expertise and customer service. You can buy with complete confidence, knowing that our goal is to make the entire process as smooth, stress-free, and enjoyable as possible.

We take great care to ensure our prices remain highly competitive, regularly reviewing them to bring you the best possible value for money.

All our vehicles are carefully sourced to a high standard and undergo thorough checks to ensure quality and customer satisfaction.

Finally, we are incredibly proud of the feedback from our customers. You can read about their experiences with T.I.M. UK Motors by visiting our reviews on Trustpilot.


Contact info

5.0

Excellent

TrustScore 5 out of 5

678 reviews

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5.0

All reviews

(678)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service and lovely vehicles!

Phoned T.I.M motors and managed to reach Gabriella, she was wonderful to talk too, listened to my worries and addressed them imminently, gave us a very detailed run through of the vehicle we purchased to ensure we were happy and made the entire experience exciting and pleasant throughout! Would 100% recommend this garage and especially if you’re wanting to deal with Gabriella 10/10 customer service skills 🩵

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service from Gabriella and t.i.m UK Motors

Gabriella was great from the very first phone call contact with t.i.m. Very helpful. As I was buying from distance; she did a detailed video and photo walk-around of the car. Provided additional information that I needed. When I went to pick up the car, it was very well presented. Washed and valetted. Gabriella took care of all the exhange of documents and vehicle tax. Had a detailed run through of all the cars features and how to work everything. We took it for a drive around the area to make sure I was ok with the cars operation. Great service from Gabriella and t.i.m UK Motors and good coffee as well

19 August 2025
Rated 5 out of 5 stars

5 Stars all round

5 Stars all round! From walking through the door you are greeted with the best service you could possible ask for.

Gabriella kept me updated will all proceedings, and an amazing person to deal with. Ian was fantastic in completing my order as well as walking me through all the tech!

Will not go anywhere else for my vehicle needs!

30 July 2025
Rated 5 out of 5 stars

Car change

Well. The whole experience was just perfect. Often the process of changing cars can be a little stressful but not with T I M. Very pleased with the car also.

25 July 2025
Rated 5 out of 5 stars

Excellent Service

We received a very friendly welcome. Gabriella was very well informed and took her time in explaining all the gadgets before taking the car on a test drive. Before collecting the car it was very well presented and ready for as arranged, including a tank of fuel (a nice bonus). We will definitely use Isuzu Nottingham in the future.

23 July 2025
Rated 5 out of 5 stars

Fantastic service from Gabriella

Fantastic service from Gabriella from test driving the car to final purchase. The whole process was smooth and everything was explained in detail. I would highly recommend this business if you are looking to purchase a car.

11 July 2025
Rated 5 out of 5 stars

Great service from Ian and the team at…

Great service from Ian and the team at T.i.m. motors. They were very welcoming, honest and informative. There was absolutely no pressure to buy and we came away with a fair deal, a great warranty, and the knowledge that even though we weren’t buying an expensive car we were important customers. Definitely worth a visit.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service

The customer service we received from Ian was wonderful. Nothing was too much trouble, and he went above and beyond to ensure we were well informed and looked after. I definitely recommend T.I.M motors

8 July 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic service from start to…

A fantastic service from start to finish.
We bought a second hand car from t.i.m.UK motors after seeing it on their website, we didn't attend in person.
Gabriella was friendly, knowledgeable, good natured and very efficient throughout the process.
Ian delivered our car, which was in immaculate condition with full service history, new MOT, serviced and with one years warranty.
Thank you Gabriella and Ian, we wouldn't hesitate to buy from you again.
It was a great experience!

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Ian

Great service from Ian
The putchase was handled with professionalism and care
He delivered as well and spent a lot of time ensuring all functions were understood by us
No extra charges or nonsense
Sound business would be delighted to use again
Thank you Ian

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Top notch car buying experience

So, I recently bought a lovely Jeep from the fine folks at T.I.M. Motors and let me tell you my experience was extremely smooth and enjoyable. The gold medal for customer service? Goes to Ian. Absolute legend.
Not only did he patiently answer my million-and-one questions (with the calm of a monk and the knowledge of a car whisperer) but he even filmed the underbelly of the Jeep like it was auditioning for Top Gear: Undercarriage Edition. Why? Because I couldn’t be there in person. That’s dedication.
Then, he personally delivered the car all the way to Newcastle Upon Tyne. A teeny-tiny cosmetic hiccup popped up after delivery but Ian and his squad fixed it in no time. Top notch rectification job. No drama. No stress. Just pure, unfiltered customer service magic.
The Jeep? Immaculate. Drives like a dream. Full service history? Check. Warranty? Check. Everything Ian promised? Delivered with a bow on top.
If you’re tired of soulless car supermarkets and want the VIP treatment from a family-run gem with a golden reputation go see Ian at T.I.M. Motors.
Seriously. If you’re hunting for a 4x4 this might just be the most delightful car buying experience of your life. Fully recommended!

3 July 2025
Unprompted review
Rated 5 out of 5 stars

This is the second car I have had from…

This is the second car I have had from this dealer. No hesitation in returning. The customer service and communication from start to finish is superb. The information they give is factual and honest. It is such a personalised service. I have gone to a much bigger car this time round and all the features so well explained. I would highly recommend this dealership.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent throughout

Excellent throughout. Great test drive and introduction to car. Discussions about trade in and cost were handled in a very friendly and open way. Post agreeing exchange the work on setting the exchange of personalised number plates was dealt with speedily and skilfully. Extras were again dealt with in a very fair way and my customer satisfaction is vey high. Made buying my first Subaru a great experience and gave me a lot of faith in after care and service arrangements. Great job Ian and so approachable and accessible throughout. Many thanks Steve

20 June 2025
Rated 5 out of 5 stars

Fault fixed by t.i.m…

Had one of our fleet vehicles develope and engine management light fault miles away from home. With no support from dealers local to us we spoke with Matt, arranged to get it to him and within a day Matt had arranged for the fault to be investigated, part ordered and vehicle fixed. Thank you so much to Matt and t.i.m UK motors for there understanding to our urgency

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Professional and friendly service

Professional, friendly and very helpful experience with John in the service department. He kept us updated all the way through the work being done to our Subaru and we could not have asked for better service.

11 June 2025
Unprompted review

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