Tire Kingdom Reviews 118

Been purchasing tires from them for year. I understand another company bought them out "Mavis". I called Tire Kingdom or Mavis about my Michelin tires that have worn down to the replacement mark on my tire gauge, just after having 26,507 miles on them. These tires are rated at 60,000 miles. The manager didn't seem to wait to help and ended uo hunging up on me. Never go back!

HORRIBLE!! ZERO STARS (if I could) The company posted a phone number response to the poor review I also gave them on Google. When I contacted them I was told a regional manager would contact me to discuss the situation. NO employee of the company has attempted to contact me IN ANY WAY whatsoever and it's clear that their so-called response on Google is just a cynical attempt to appear to the public that they will actually work with any customer to provide fair and decent service.

WAY, WAY overpriced. Charged me $375 for 3 ignition coils which you can get for $30 a piece at an auto parts store, then charged me $225 for the labor to install them, which you can see on any YouTube video is an easy repair that would take even a non-mechanic about 30 minutes to do, and should take a professional mechanic about 10 minutes. Total bill was just under $1000 with additional labor hours -- which again should have been minutes-- to diagnose it. REALLY RIDICULOUS. Despite the shop being practically across the street from my house, will not be back here ever again. Go to Tire Kindgom if you want to be criminally overcharged, mislead and generally taken advantage of because that's the actual service that you are going to get.

Go elsewhere. Making an appointment is a joke. Waiting 90 minutes after my appointment and car is still sitting in the parking lot. What a joke

If there was an option for zero stars I would have chosen it. I made a reservation online and paid their $25 fee to ensure my choice of tires would be shipped and ready to install. When I arrived the sales associate would not deduct my $25 payment from the total, and charged me $60 extra for installation (above the $19.99 per tire( that was never specified in the website reservation. The manager came and I had to show him my bank statement so he would credit the account with the $25 I had payed (although in my reservation it clearly stated that. Then I was given a shot to sign and thankfully noticed they were not giving me the tires that I order. It took them 1 hr to locate the tires while they kept saying it was all on corporate and that they had no hand in any of it (zero accountability!) then I had to wait for another 1.5 hrs to get my tires installed (and I had an appointment!). They couldn’t do the alignment because the machine was broken. It was a truly hideous experience. If you value your time, money and patience do not purchase anything from them. Abhorrent costumer service!

Today was the third time from the three times I brought my vehicular for tire rotation and oil change
As usual they didn’t rotate the tires
People be aware of this place
They might not even change the oil

I got a flat and had my car towed to the shop. The place closed at 6, so they said they would do in the morning and have ready for noon time. They called and said they were just getting started n it. I called at 230 and they said that it would be ready in 45 min to an hour. I called them again at 4pm and they said another hour.
I would not recommend them at all.
Worst customer service.

went to this place at the sawgrass mall area , spoke with someone with the name of Raul , i wanted to install two tires in my car i had two brand new tires tht i bought from prior , the guy started looking at the tires and he said that i should not use the new tires that i already bought and paid 600$ because the heat and humidity would have afectted them , but they were brand new , he gave BS about my tires and he did not want to install them obviously he did not want to do his job , this place is not good , they are scammers trying to get your money trying to sell you ridiculous stories .

I took my 2013 Honda pilot here as recommended by a coworker at Meadowlawn Middle School, which is really close to this shop and convenient for drop of and pick off of vehicle. The average cost for a Rack and Pinion Replacement is between $1,536 and $1,849. Labor costs are estimated $1,190 and $1,413. In total to fix my car it ran me 2500-3000 this was in 2021, Crown Honda was quoting me at 4500, given I am a teacher with two young daughters I went with the most affordable. Great Mistake! Not a year later the car started giving me the same noise and problems. Took it back to Tire Kingdom and they said there wasn't anything wrong with the car as far as they could tell. Since I am a mom driving a 4 year old and 9 year old to school, I need to have a reliable vehicle to drive my children. I then took my car to car to the Honda dealership where they provided me with a multi-point inspection and told me that they could tell I had recently had installed a rack and pinion but it was not installed correctly and had fluid in the left boot. The diagnostic cost me another $200. Took the paperwork from Honda back to Tire Kingdom and they stated that they will order a new rack and pinion and do all the work for free this was in 2022. Fast forward to 2023 same issue all over again, the rack and pinion was not installed correctly for the 3rd time in a row by Tire Kingdom. But because I had missed to window for the 1 year warranty by a couple of months, they would not replace it again. Now I am looking at spending 4,000 to have the rack and pinion done correctly finally my crown Honda, having already payed 3000 to Tire Kingdom to get it done not once but twice. How is this fair and how can they get away with this??

Have stopped in multiple times always turned away because they don't have time to do the work. (Appointment what Appointment.) Very poor customer service.

My sister scheduled an appointment to get a new set of tires. They didn't receive the tires and didn't bother to let her know that they didn't come in. She had a trip scheduled and had already cancelled one day of the trip for the appointment. It is completely unprofessional to not let the customer know that the product had not come in.

I picked an offer for memorial day of 3 tires and get 1 free, scheduled my appointment and put my card. The day of the appt I was called cancelling the appointment because “there was no electric power” to re-schedule the appointment, and guess what: the offer was not there anymore. So their offers are mainly tricks to get you.

I stopped using Tire Kingdom (TC) years ago, due to constant issues surrounding their work and appointment management, to where I had to start marking my tire to make sure they actually rotated them, as well as making sure valve stem caps and oil filler cap were replaced. Once they even forgot to replace two lug nuts and then couldn't find them! Fast forward 5+ years and I'm in the market for a new set of Michelin's, and it turns out TC has a sale that will theoretically save me $300. That all ended the day of install, when even though I was the first (and only) customer at 8am for tires and an alignment. It took them 2 hours just to finish my tires, and in the meantime decided to use the alignment rack to change the wheels and tires on a truck. After another hour of sitting around, the truck was still on the alignment rack, because they had the wrong lug nuts. Why not test that before you pull off all the wheels? And why tie up the alignment rack, when you have cars waiting on an alignment? So 3 hours into it, I finally had to ask what was going on, since no one was saying anything. Since they couldn't pull the truck off the rack, and were frantically calling around for lug nuts, I had to leave with only my tires. I was told to return on Monday at 9am for the alignment, and was assured the alignment rack would be available. Guess what's on the alignment rack when I got there at 9am? Not an alignment, but rather another truck getting new tires! The manager told me his tech as "almost done" and I would be next, but after 30 minutes not a single wheel was back on the truck, nor did I even see anyone working on it, so I asked for my key back and left. Another hour wasted on driving and waiting, which made my tire purchase the most expensive option, when I went in thinking I was saving money. Now I'll have to go back to my Honda dealer for an alignment, which they could have done along with the tires, while I was there for an oil change, so add another hour wasted.

Went to Tire Kingdom in FWB, FL. Paid $500 for front brake job to include machining the rotors and new pads and wheel rotation and balance. Three weeks later the front end started to shutter when applying brakes. Brought it back and they said excessive heat was the cause of the new scoring of the front rotors AND that some of the shutter was from back breaks even though vibration was only in steering column. So I had back breaks done and they were going to warranty the front. So the charged me double for the back in order to be able to show a reduction of cost for the front. I said I should get some of the labor back after I reviewed the estimate. So then they added a “Break Labor” line that was not there before so they could show it back out of the estimate. Stay away from Tire Kingdom.

Had my front breaks and rotors replaced a year ago brought it back because rotors warped.They replaced the rotors but not the break pads so the rotors warped again.Brought it back again they told me it was the rear breaks that were causing the car to shake when pressing the breaks.Wasnt 3 months go by bring it back again this time calling corporate.Was told if the rotors are warped they will replace if under warranty.Just had the inspection done.Now they are telling me the cause is the rotors being warped is from bad calipers.They will warranty the rotors but the calipers will cost 2000.00.Now if the calipers were bad why would you warranty something your not responsible for?So I take the Suv to Break Zone where they inspected the breaks rotors and calipers.Rotors are warped from not replacing the original break pads in the first place but the calipers are fine.600 bucks out the door car and breaks work perfect.Went back to Tire Kingdom again to let them know. Got an attitude from Andy the Manager that first said not my problem didnt do the work and good look getting a refund .One yr brought back 4 times and they still cant accept the bad workmanship from their employees.I highly recommend you use someone else.The problem with this company is it does not stand by work if something goes wrong.Go somewhere else Kevin Tritsch
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Extremely rude and lazy store manager named Renzo Andonaire the guy was just arrogant and being they just opened seemed as if he didn't want to start work yet, 3 different people he turned away because he told them to put tires on it would take 3 hours mind you I was the first person to arrive yet there wasn't 1 car in the bay yet. He then proceeded to tell me that my tire couldn't be plugged because it was close to the edge when in fact u took the car multiple other places and was told it could. I actually took a picture of it and showed a few others so basically what it came down to was he wanted me to purchase another tire even though I had purchased the road side and warranty for them previously. I actually work for a highly regarded news station and will be definitely doing a segment on how not to be scammed by these type of con artists.

Stay far clear of this place!! They openly lie to you and make no attempts at even the slightest apology. They changed my oil and didn’t screw in the oil plug. 20 miles away and all my oil is draining out. I call them and they say “well, if you come back we will tighten and refill it”. So I have to drive 20 miles now with no oil? I got tire alignment and rotation. They never rotated the tires. I know because I have a missing hubcap and it was never moved and the lugs were never touched. Their response? “Drive back and we will rotate them (meanwhile it took them 5 hours to do it). I was told my struts need replacement ($1800). Now I’m getting a 2nd opinion. This place does nothing but lie and deceive. Never going back and im going to look into further matters as far as customers being lied to. Im sure im not the only one.

Bradenton, Florida. Chose the tires online. Went in they tried to charge me about forty dollars more. Had to correct them twice for the right price. Tires price work were good. But dealing with management to correct them is not.

The service one expects, is what you'll receive at, Riverview, FL., Tire Kingdom! They take the time to listen to your concerns, provide their expertise and work with you in offering the best solution. Words can not express my gratitude toward Al and his team for the work they have done. It shows that their customers really do matter!

Miami fl zip 33177 Tire Kingdom. SW 137 Ave.
Went for advertised ool change and tire rotation.person there said I needed 4 tires. I measured and tread was 3/32 deep. I said tires ok. They took my car in and changed the oil.never rotated tires. I marked them. They said no rotation since low tread. Charged me without giving me a chance to say yes or no about the tread. Weather do oil change. . Just did it anyway . Ripped me off. 3 Month later I found tire plus can do a Firestone replace same brand LE3 for $200 less than this tire Kingdom. Talked with manager. Never said sorry about the oil change rip off.
I was looking for a shop that can do other repairs also. No more tire Kingdom. Tire Plus is my go to now. And I will tell everybody about your company. What a bad manager and business modle.

The timely response for my service appointment and the quick repair of my tire repair. Would highly recommend Tire Kingdom for services needed for your car.