Titan Pro LtdReviews 

95
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting that they are well-made, robust, and perform their intended tasks efficiently. Many people highlight the excellent service, including fast and well-packaged delivery, helpful communication, and outstanding after-sales support, which includes readily available spare parts. The ease of use and assembly of the equipment also contributes to a positive user experience, making tasks simpler and more efficient for consumers. However, some customers reported issues with product durability, experiencing fraying materials, parts not aligning properly during assembly, and components breaking down quickly. There were also mentions of missing parts upon delivery and concerns about the quality of certain components, leading to leaks or repeated replacements.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality, robust construction, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that many products are well-constructed,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent customer service and... See more

Delivery service

Consumers find delivery services to be positive, highlighting fast and prompt delivery, even for... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy products are to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This trims grass and weeds, which is what I bought it for. However, it is also extremely easy to reload with new line; no more juggling with caps and springs, wishing you had a third hand available -... See more

Company replied

Rated 5 out of 5 stars

Excellent product I bought a Titan slow blow fuse - it does the job! I bought this product for my new AVA P80 Evo pressure washer before first using it because the P80 has a reputation for blowing s... See more

Company replied

Rated 5 out of 5 stars

The product was just as described: well made, powerful and up to the tough job it has to do. Delivery was excellent: the machine was fully assembled, had oil in the sump (not always the case with de... See more

Company replied

Rated 5 out of 5 stars

Simply a fantastic company to deal with. Excellent customer service from start to finish. The log splitter itself is a lifesaver, works flawlessly and it’s taken care of anything I’ve thrown at it so... See more

Company replied


Company details

  1. Tool shop
  2. Construction machine dealer

Written by the company

Titan Pro Ltd is a UK-based garden machinery supplier, established in 2008, specialising in high-quality equipment for homeowners, landscapers and professional users across the UK. We pride ourselves on combining a wide range of garden machinery with knowledgeable, friendly customer service. We sell direct to the customer, meaning we don’t use high street retailers or third-party resellers. When you contact Titan Pro Ltd, you’re speaking directly with the people who know our products inside and out - from pre-sales advice through to aftersales support. To give customers complete peace of mind, we offer the option of a Gold PDI assembly service on all of our machinery, ensuring machines are professionally prepared, checked and ready to use before dispatch. We also keep a full range of spare parts in stock and have experienced staff on-site to assist with servicing, maintenance and product support. All Titan Pro Ltd machines are supplied with a Maximus 3-year domestic warranty, along with a 1-year commercial warranty on select models, helping ensure long-term reliability and confidence in your purchase. We believe in real, accessible customer support. Our UK-based team is easy to reach on 01258 489161, so you can speak to a knowledgeable person whenever you need advice, assistance or aftersales help. We value customer feedback and use it to continually improve our products and service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(95)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivered on time in good condition

Delivered on time in good condition . Fitted perfectly

6 March 2026
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Dear Duncan,

Thank you for the 5-star review! We know how frustrating it can be when replacement parts don't quite line up, so we are thrilled to hear the new strimmer guard was a perfect fit. We are also glad it arrived on time and in great condition. Happy strimming!

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

This is an excellent company

This is an excellent company. Fantastic product (log splitter ) and brilliant customer service. I had a couple of minor issues, which were dealt with professionally and quickly. You can always get through to a person who is friendly, helpful and knowledgeable. Would highly recommend this company.

9 March 2026
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Dear David,

Thank you for such a wonderful 5-star review! We take a lot of pride in having a friendly, knowledgeable team at the end of the phone, so it is fantastic to hear that you valued being able to speak directly with us.

We are thrilled that you are happy with the log splitter and that we could get those minor issues sorted out quickly and professionally. We truly appreciate your high recommendation!

Kind regards, The Titan Pro Team

Rated 1 out of 5 stars

Titan-Pro Grass Sweeper - avoid

Purchased this for use with my ATV. Problems started immediately during assembly — parts simply don't align properly, making what should be a straightforward flat-pack build unnecessarily frustrating.
After just a few days of use, materials began fraying to the point the unit became unusable. For a product at this price point, that's unacceptable.
To make matters worse, replacement parts aren't available, so once it fails — and it will — you're left with an expensive piece of scrap. No option to repair, no option to source parts, just landfill.
Would strongly advise against purchasing. The build quality is nowhere near fit for purpose, and the lack of any aftermarket support shows a complete disregard for the customer once the sale is made. Very disappointed.

7 March 2026
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Dear Angus,

Thank you for your review. We are sorry to hear about your frustration with the sweeper, but we are glad to be in touch with you via email to get this sorted.

We want to reassure you - and anyone reading this - that we do stock a wide range of spare parts for our sweepers, which can be found on our website here: https://www.titan-pro.co.uk/sweeper-spares/264/category.aspx

As part of our commitment to aftermarket support, your machine is fully covered by our 3-year warranty, and we are very keen to help you. We are currently standing by for the photos we requested via email so our technical team can properly assess the machine and work with you on the best solution. We look forward to hearing back from you.

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

Bleed screw replacement

I needed a small bleed screw for a Titan Pro log splitter I inherited and it was in poor shape. I was able to find the part on the Titan website, order it on line and it arrived just a few days later. Not a big deal, but I will soon have a workable log splitter, I hope. Just the hydraulic oil to replace now.

19 February 2026
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Dear John,

Thank you for the great feedback! We are really pleased that you were able to easily find the right bleed screw for your inherited Titan Pro splitter and that it arrived promptly. No part is too small to be important, and we're glad to be a part of getting your machine back in workable order. Happy splitting once that oil is replaced!

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

Titan pro7 ton splitter and stand

Bought this titan pro7 ton splitter and what a machine it is. Nothing is too much for this splitter. It goes through logs like going through butter. I am glad I got it on the stand ready assembled. Delivery was good and the driver was very helpful. The total experience was perfect.Definately 5x

6 February 2026
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Dear David,

Thank you for the fantastic 5-star review! We love hearing that the splitter is going through your logs like butter. Opting for the ready-assembled version on the stand is a great choice so you can get straight to work, and we are thrilled that the entire experience - right down to the helpful delivery driver - was perfect for you. Happy splitting!

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

The actual log splitter is fantastic…

The actual log splitter is fantastic and I have always maintained it’s one of my better purchases. It’s does exactly what it says on the brochures and after much use I required a replacement pin. Rang up and got marvellous support and replacement part promptly shipped.

10 February 2026
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Dear Graham,

It is fantastic to hear that the 11 ton log splitter has proven to be one of your best purchases! We build our machines to work hard, so it is great to know it is doing exactly what you need it to after so much use. We also pride ourselves on keeping a full stock of spares, like replacement pins, to ensure we can always keep our customers up and running. Thank you for the wonderful review and for trusting Titan Pro!

Hope you have a great day ahead.

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

Simply a fantastic company to deal…

Simply a fantastic company to deal with. Excellent customer service from start to finish. The log splitter itself is a lifesaver, works flawlessly and it’s taken care of anything I’ve thrown at it so far. I had looked at other brands but the Pro 7 with stand was significantly better value than others with equivalent spec. Great product, great customer service!

6 February 2026
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Good morning,

Thank you for the lovely review! It is wonderful to hear you had such a great experience with us from start to finish - we pride ourselves on our customer service, so we are delighted that the team looked after you so well. We are equally pleased that the log splitter is working well for you, and hope it does so for many years to come. Thank you for the high praise and for trusting us with your purchase!

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

TITAN PRO WOOD CHIPPER

Great build up service great delivery and fantastic product Third time I have used Titan never disappoint

27 January 2026
Unprompted review
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Reply from Titan Pro Ltd

Dear Mark,

It is wonderful to have you back for a third time! We are delighted to hear that we have hit the mark for you yet again.

The heavy-duty Beaver chipper is a serious piece of kit, so it is great to know you are happy with the build-up service and the quality of the machine. We truly appreciate your continued loyalty!

Hope you have a great February and year ahead!

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

Very good, pre and post sales

I purchased a petrol log splitter many years ago. It worked extremely well for years, but was left ununsed for a long time and unsurprisingly it decided to not work when needed, but Titan have been superb in their after sales service and I highly recommend them

23 January 2026
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Dear Mike,

Many thanks for taking the time to update your review. It was good to speak with you on the phone earlier and talk through the potential issues.

We always do our best to offer technical advice on our older models to help keep them going, so we are glad we could point you in the right direction. I hope this helps resolve the issue, but if we can help in any way further, please just let us know.

Hope you have a great weekend!

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

Titan -Pro ram kit

Ordered from Titan -Pro a ram kit for a Log Splitter, came Tracked Delivery very quick,perfect for my needs very good quality product at a fair price, would definitely recommend this seller and would use again.

10 January 2026
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Dear Alan,

Thank you for the 5-star review! The ram stop kit is such a handy addition for speeding up the work on shorter logs, so we are delighted to hear it was perfect for your needs.

We really appreciate the recommendation and are glad to hear the tracked delivery service was up to scratch. Thanks for choosing Titan Pro!

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

They are absolutely what says on…

They are absolutely what says on tin.going out to help and product's are fantastic quality. I'm looking to be purchasing more from them and can't go wrong.delivery and spare parts,perfect. My kindest regards George

18 January 2026
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Dear George,

Thank you so much for the lovely review! We really appreciate the high praise. We know how important it is to have reliable parts for a wood chipper, so we are thrilled you found the wheels to be fantastic quality.

Thanks for choosing us, and we look forward to being of service when you are ready to purchase again!

Hope you have a great week ahead!

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

excellent service and a simple straight…

excellent service and a simple straight forward diagram of parts easily identified. delivery prompt and parts arrived on time and easily fitted. parts were of excellent quality and machine was back in operation and still working well.

18 March 2025
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Dear Mike,

Good morning! Hope you're having a great start to the week. Thank you for the wonderful review! We know that finding the exact replacement parts can sometimes be tricky, so we are thrilled that our diagrams made it easy for you to identify the right part.

It is great to hear your electric log splitter is back in operation and running well. Thanks for choosing Titan Pro!

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

11 ton Titan Pro Splitter

I bought an 11 ton Titan Pro splitter and I have to say it is doing an excellent job. I had 15 trees (sycamore and ash) up to about 70cm in diameter or more and it finished the job very well. I have no doubt that it will continue to serve me well. The staff were very helpful when I realized that a small attachment was missing; they dispatched it immediately. Very pleased.

14 March 2025
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Hello,

Thank you for the fantastic feedback! We are thrilled to hear that the 11 ton Titan Pro log splitter made such light work of those sycamore and ash trees. Tackling larger diameter timber is exactly what that machine was built for, and it's great to know it lived up to the challenge.

We're also glad we could resolve the missing attachment for you immediately. We aim to provide a service that is as powerful and reliable as our machinery!

Thank you for your trust in Titan Pro, and we have no doubt your splitter will be a dependable workhorse for you for many years to come.

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

Excellent Service

I ordered a replacement brush cutter guard While it was delivered quickly, it was incomplete in its packaging. A quick e-mail and a (complete, this time) substitute was with me a few days later. Great response!

8 May 2025
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Dear Martin,

We really appreciate this review. While we always aim for perfection, sometimes things do slip through - it makes us very happy to hear our team sorted it out for you instantly. Thanks for bearing with us and for the high praise!

Hope you have a great week ahead.

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

Titan Pro Electric Tracked Barrow Transporter Dumper 450KG Capacity

We bought a powered barrow and it’s made such a difference. Now able to move really heavy loads easily over all kinds of ground instead of dozens of wheelbarrows for each load. I now wonder how we managed without it!

13 January 2026
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Dear Caroline,

Thanks so much for the 5 stars! Honestly, reading that you "wonder how you managed without it" makes our day. We know how exhausting those wheelbarrow trips can be, so we are thrilled that our Titan Pro tracked barrow is saving you all that hard work. Here's to many easier days ahead!

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

Fantastic customer service

Took my time looking for the perfect log splitter and wasn’t disappointed with the 7 tonner supplied by Titan-pro. It was received with some transit damage, however th customer service from Titan-pro was exceptional and replacement parts were received the following day. Would highly recommend this company.

12 January 2026
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Hello,

Thank you for the wonderful review and for your patience while we sorted out those transit issues. While we always aim for a perfect delivery, it's how we handle the "bumps in the road" that really matters to us.

We are delighted that our team was able to get those replacement parts to you the very next day. Thank you for the high recommendation - it really means a lot to the whole team here.

Hope you have a great week ahead.

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

No order too small or too much trouble!

No order too much trouble for this team. All I needed was replacement of a lost left hand thread nut for my Titan garden tool - not a regular item, and definitely not a high value or bulk buy!
The order was turned round extremely quickly and I was back in operation in the garden within a few days. No time wasted thanks to an excellent parts service for a major retailer and manufacturer.

10 March 2025
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Dear Sierra,

Thank you for sharing your experience! We're so glad we could help you track down that left-hand thread nut.

We know how frustrating it is to have a job stalled by a single missing part, regardless of its size or cost. At Titan Pro, we take pride in supporting our customers long after the initial purchase, so getting you back into the garden within a few days is a win for us too!

Thank you for the kind words about our parts service - it's a pleasure to help keep your tools in top shape.

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

Excellent product

Excellent product. Well packaged with speedy delivery. Easy to assemble with comprehensive instructions. Very powerful, it makes log splitting easy, saving time and energy.

28 March 2025
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Dear Eric,

Thank you for the excellent feedback! It's great to hear that your 7 ton log splitter arrived safely and that the instructions had you up and running in no time.

We know that moving from a manual axe to one of these is a total game-changer for saving time and energy - it's much better to let the machine do the heavy lifting! We're delighted that you're pleased with the power and performance.

Happy splitting, and thanks again for choosing Titan Pro!

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

Great products for the trade and private use

I bought some specialist petrol storage products from Titan Pro. Beautifully made and high quality, able to withstand a drop! I would 100% recommend the company, products and website. Overall a really good buyer experience from start to finish.

25 March 2025
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Dear Nicholas,

Thank you so much for the 5-star review! It's fantastic to hear that our 2-stroke mixing bottles have hit the mark for you. We know how much of a beating kit can take on-site or in the shed, so hearing that it's tough enough is exactly what we like to hear!

Whether you're mixing for the trade or just keeping the garden in check, we aim to make the process simple and reliable from start to finish. We truly appreciate the recommendation and look forward to helping you out again in the future.

Kind regards, The Titan Pro Team

Rated 5 out of 5 stars

I purchased a Titan Chipper about three…

I purchased a Titan Chipper about three years ago, had no issues what so ever. Great service, good product. Contacted Titan for spares / regular maintenance advice, equally as responsive and parts arrived the next day. Highly Recommended.

10 January 2026
Unprompted review
Titan Pro Ltd logo

Reply from Titan Pro Ltd

Dear Ian,

Thank you so much for the high recommendation! It's great to hear that your Titan Pro chipper is still going strong after three years of service. We take a lot of pride not just in the machines we supply, but in ensuring we have the expert advice and spare parts ready to keep them running for the long haul. We're glad we could get those maintenance parts to you so quickly - happy chipping!

Hope you have a great week ahead!

Kind regards, The Titan Pro Team

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