Title: Style & Shopping Tools Reviews 

1,094
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 870 reviews, reviewers had a great experience with this company. Customers found the styling sessions helpful and straightforward, appreciating the guidance and innovative clothing ideas provided by the stylists. Many enjoyed learning about body types and colors that suit them, which helped them make better shopping choices and put outfits together. The stylists were frequently praised for being friendly, helpful, and attentive, often understanding customer needs better than they did themselves. However, some people were dissatisfied with the product, feeling that the outfits were not always tailored to their body shape or preferences, and that sessions sometimes felt repetitive. A notable concern for some customers was the company's refund policy, with several reviewers reporting difficulties in obtaining refunds for services they did not use or were dissatisfied with.

What people talk about most

Product

People report ambiguous experiences with product offerings, with some reviewers finding pieces classy and... See more

User experience

Customers consistently note positive experiences with user experience, finding it helpful for making better... See more

Staff

Users describe positive interactions with staff, with many reviewers praising stylists for being friendly,... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing disappointment and advising against... See more

Refund

Consumers express significant dissatisfaction with the refund process, frequently reporting that their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

1st capsule was not great. Most items were not available in my size Appreciate customer service rescheduling another. Not sure that each session is taken into consideration to make the whole design... See more

Company replied

Rated 4 out of 5 stars

I am loving the input and guidance. What I am not loving is the fact that the items I would like to order I cannot tell if they are inUSD or Australian dollars. I would also like to know where the si... See more

Company replied

Rated 4 out of 5 stars

Kiara, my stylist was very helpful and friendly. I loved the outfit she picked for me and will probably buy most of the items. Shoes are one thing I never buy online. As others have mentioned the... See more

Company replied

Rated 4 out of 5 stars

Originally, I was very disappointed with my experience with Title Outfits. I felt I had been tricked into signing up for a service I did not want. And when I originally reached out for assistance in... See more

Company replied


Company details

Written by the company

TITLE takes the stress out of "what do I wear?" — because your personal stylist is always just one message away. Tell us your style, your mood, your plans — and get outfits curated specifically for you. No more standing in front of a full wardrobe feeling like you have nothing to wear. TITLE acts as a digital stylist who knows your taste, recommends pieces that actually work for your body and lifestyle, and helps you shop smarter. Whether you're building a capsule wardrobe, preparing for a special occasion, or just want to look good every day — TITLE makes personal styling accessible to everyone, not just the few.


Contact info

4.0

Great

TrustScore 4 out of 5

1k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(1,094)

838 reviews in the last 12 months

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Rated 1 out of 5 stars

100% scam

100% scam. Save your money and go directly to the sites that sell the clothing. The styling is so bad and the company has the worst Customer Service. The lines they have are Commense, Steve Madden, Tory Burch and the gap. The capsules are a complete waste because they wont have your size and the things you like are not available. Don't waste your money!!!!!!!!

6 March 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Elizabeth!
We’re really sorry to hear about your experience and completely understand your frustration.

It’s upsetting when the items you’re excited about aren’t available or don’t fit your style. We strive to make our capsules versatile, but sometimes availability can be limited, and we’re always working on improving this.

Your feedback about sizing and customer service is very important, and we’ll use it to make our service better. If you’d like, you can reach out to us at scustomer.care@title-app.co so we can try to help resolve this personally.

Kind regards,
TITLE Team

Rated 1 out of 5 stars

Do not sign up for this APP

I would give the Title APP no stars if it was possible. I signed up for the APP and when I was sent the outfits they had chosen for me they were completely off base. I wrote to explain I was disappointed and to ask for the account to be cancelled and refunded and it was cancelled but not before they charged me a second $47 in US funds. They did not give me a refund but credited my account for $94 US. This is not very helpful as I will never use this app again so basically I have spent $94 US and received absolutely nothing in return. I do not recommend this APP to anyone. It was a total rip off.

UPDATE: TITLES response was meaningless. The asked me to contact them and this is the response they gave:

"Hello Sara, thanks for your message!
I’m sorry to hear that you’ve had a negative impression of our service. I completely understand your frustration, and please know that we take all feedback seriously.
We will take your comments into consideration as we continue to improve our service and user experience.
Thank you for sharing your thoughts with us.
Helly from Customer Care Team"

Clearly, given other reviews, they have not improved their customer service and this is simply a general reply they send to everyone. Again, I repeat, keep your money in your pocket. This is a total rip off!

16 February 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Sara!
Thank you for taking the time to share your experience.

We’re very sorry to hear that the outfits you received did not match your expectations and that the situation with the charges and account credit left you feeling frustrated. Our goal is always to provide personalized styling and clear billing, and we regret that this was not your experience. Credits are sometimes issued as a faster way to resolve billing concerns within the account, but we understand that this may not have been helpful in your case.

If you’re open to it, please reach out to our support team at customer.care@title-app.co so we can review your case and assist you further. We appreciate your feedback and will share it with our team as we continue working to improve the service.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Eva is GREAT

Eva was warm, patient, and highly informative.

3 March 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Maureen!
Thank you so much for your wonderful feedback!

We’re thrilled to hear that Eva made such a positive impression. Being warm, patient, and highly informative is exactly the kind of support we strive to provide.

We’ll be sure to share your kind words with her — it will mean a lot. We truly appreciate you taking the time to recognize her great work!

Kind regards,
TITLE Team

Rated 5 out of 5 stars
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Lisa!
Thank you for your feedback!

We’re so glad to hear that you’re having fun and enjoying the nice, wide variety available. Offering diverse options to explore different styles and preferences is something we truly value.

It’s wonderful to know the experience feels engaging and exciting for you. We appreciate your support and look forward to continuing to inspire you!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Capsule wardrobe consultation

My stylist was friendly, efficient and very helpful. I’m looking forward to seeing my capsule wardrobe and trying some new looks to upgrade my style game. Thank you!

2 March 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Rosie!
Thank you so much for your lovely feedback!

We’re thrilled to hear that your stylist was friendly, efficient, and helpful during your capsule wardrobe consultation. It’s exciting to know you’re looking forward to seeing your curated capsule and experimenting with new looks.

Upgrading your style in a way that feels authentic and fun is exactly what we aim for. We truly appreciate your trust in us and can’t wait for you to enjoy your refreshed style journey!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Interesting so far

Interesting so far. Not found what I need yet.

1 March 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear JoAnn!
Thank you for sharing your thoughts!

We’re glad to hear you’re finding Title interesting so far. If you haven’t found exactly what you need yet, we’d love the chance to help guide you in the right direction.

Sometimes, a few adjustments in preferences or filters can make a big difference. If you’d like personalized assistance, feel free to reach out to us at customer.care@title-app.co — we’re here to help you get the most out of your experience.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Gives me clarity on what to wear…

Gives me clarity on what to wear accordingly to the occasion. It give me freedom and sensation of feeling good!

1 March 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Brigitte!
Thank you so much for sharing this beautiful feedback!

We’re thrilled to hear that Title gives you clarity on what to wear for different occasions. Feeling confident, free, and good in what you’re wearing is exactly what we hope to support.

It’s wonderful to know the experience is helping you feel more at ease and empowered in your style choices. We truly appreciate your kind words and support!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

It’s really easy

This site was very easy to follow and I can’t wait to get my first order.

25 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Valued Customer!
Thank you so much for your feedback!

We’re thrilled to hear that you found the site easy to follow. Creating a smooth and enjoyable experience is always our goal.

We’re just as excited as you are for your first order and can’t wait for you to receive it. Thank you for being part of the journey with us!

Kind regards,
TITLE Team

Rated 1 out of 5 stars

Terrible

I was just looking into this company,and was just showing interest.
They started charging me for things I did not order.. scammers.. do not use.. They will not refund any money they take from you. Just showing an interest, they have this set up so they can charge you and say you ordered it, when you did not. Terrible customer service. I repeat- do not use this company!!

29 January 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Sue!
We’re truly sorry to hear about your experience and understand how upsetting unexpected charges can be.

Please know that Title does not initiate charges without a confirmed subscription or purchase, and we take concerns like this very seriously. If something was activated unintentionally or there has been any confusion, we absolutely want to review it in detail.

We kindly ask you to contact us at customer.care@title-app.co with your account information so we can investigate and work toward a fair resolution. Your feedback matters, and we’re committed to addressing billing concerns transparently and promptly.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

I enjoyed speaking with Elle

I enjoyed speaking with Elle. She was extremely understanding and encouraging with her words.

24 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Laura!
Thank you so much for your kind words!

We’re delighted to hear that you enjoyed speaking with Elle and that she made you feel understood and encouraged.

Creating a supportive and empowering experience is very important to us. We’ll be sure to share your feedback with her—it will mean a lot. We’re so glad you had such a positive experience!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Love the custom looks and ease to…

Love the custom looks and ease to choose looks that will be right for me.

24 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Sarah!
Thank you so much for your wonderful feedback!

We’re thrilled to hear that you love the custom looks and found it easy to choose styles that feel right for you. Creating personalized options that truly match each user’s preferences is always our goal.

It means a lot to know the experience felt smooth and tailored to your needs. We look forward to helping you discover even more great looks in the future!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

So far

So far, this is the exact information I have been looking for—how to put items I already have and see what I still need to make my wardrobe work best for me!!! Love this!

22 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Virginia!
Thank you for your wonderful feedback!

We’re thrilled to hear that the guidance is helping you make the most of the pieces you already own while identifying what’s truly missing.

That’s exactly the intention—building a wardrobe that works smarter, not bigger. We love that you’re enjoying the process and finding it valuable.

Kind regards,
TITLE Team

Rated 1 out of 5 stars

Scam!

Scam!! Difficult to cancel subscription!! Awful.

22 February 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Wanda!
We’re truly sorry to hear about your experience and understand how frustrating that must have felt.

Subscription cancellations should never feel difficult, and we regret if the process caused you stress. Your feedback is important to us, and we’re committed to making things right.

Please reach out to our support team at customer.care@title-app.co, and we’ll personally assist you in resolving this as quickly as possible. We appreciate you bringing this to our attention and hope to restore your trust.

Kind regards,
TITLE Team

Rated 4 out of 5 stars

Dressing with confidence

Still learning

21 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Balbi!
Thank you for your feedback!

We love that you’re focusing on dressing with confidence — that’s exactly what the journey is about.

It’s completely normal to still be learning, and we’re here to support you every step of the way. We hope the experience continues to help you explore your style with ease and confidence.

Kind regards,
TITLE Team

Rated 5 out of 5 stars
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Carol!
Thank you for your feedback!

We’re glad to hear that you find the pieces classy and professional. Creating polished, versatile styles that feel appropriate and confident is always our goal.

Your input encourages us to keep curating looks that work beautifully for everyday and professional settings.

Kind regards,
TITLE Team

Rated 4 out of 5 stars

I would love to have more options in…

I would love to have more options in the last Part, in Order to subscribe more detailed, why I don‘t like: e.g. I would like the skirt, but not the shirt etc.

21 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Katrin!
Thank you for your thoughtful feedback!

We really appreciate your suggestion about having more detailed options when sharing what you like or don’t like in an outfit. Being able to specify that you like the skirt but not the shirt, for example, is a great idea and would definitely help improve personalization.

Your input is valuable and helps us understand how we can refine the experience to better match individual preferences. We’ll be sure to pass this along to our product team for consideration. Thank you for helping us improve!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Julie

It’s super easy but I’m still learning

20 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Julie!
Thank you for your feedback!

We’re so glad to hear that you’re finding Title super easy to use. It’s completely normal to still be learning, and we’re happy to be part of that journey with you.

Our goal is to make everything as intuitive and user-friendly as possible. We truly appreciate you taking the time to share your experience!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Easy to follow

19 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Suzanne!
Thank you so much for your feedback!

We’re glad to hear that you found Title easy to follow. Creating a clear and intuitive experience is exactly what we aim for.

Your support means a lot to us and motivates our team to keep improving. We truly appreciate you taking the time to share your thoughts!

Kind regards,
TITLE Team

Rated 1 out of 5 stars

Continue to be charged after canceling…

Continue to be charged after canceling -79.99 a month. I have never received anything. I have sent text messages through the app to “customer service” and calling 844-701-1660. Received no response, my bank is Chase, it’s taken several attempts to get my money back and I’m still working at it. Total scam.

10 September 2025
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Jennifer!
We’re very sorry to hear about your experience and understand how upsetting unexpected charges can be.

Please know that we take billing concerns seriously and do not intend for any user to be charged after a confirmed cancellation. Situations like this usually require a detailed account review to verify subscription status and payment history.

We kindly ask you to contact us directly at customer.care@title-app.co so we can investigate your case thoroughly and work toward a resolution as quickly as possible. We are committed to addressing concerns transparently and fairly.

Kind regards,
TITLE Team

Rated 1 out of 5 stars

It should get zero stars

It should get zero stars. Total scam. They obviously have bots writing good reviews. Shame on these crooks. They’ll get theirs some day. Meanwhile Chase was good enough to refund my money. The app is cheap stupid crap and dumb quizzes. The products I selected with my “credits” actually ended up charging my card and of course no clothes ever came.

17 February 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Jess!
We’re very sorry to read about your experience and understand how frustrating this must have felt.

We want to clarify that our app provides digital styling services and does not ship physical clothing, so no items would be sent by mail. We also take concerns about billing very seriously and aim to ensure all charges and credit usage are clearly explained within the platform.

Please reach out to us directly at customer.care@title-app.co so we can review your account details and address your concerns thoroughly. We are committed to transparency and resolving issues fairly for every user.

Kind regards,
TITLE Team

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