Title: Style & Shopping Tools Reviews 

1,094
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 870 reviews, reviewers had a great experience with this company. Customers found the styling sessions helpful and straightforward, appreciating the guidance and innovative clothing ideas provided by the stylists. Many enjoyed learning about body types and colors that suit them, which helped them make better shopping choices and put outfits together. The stylists were frequently praised for being friendly, helpful, and attentive, often understanding customer needs better than they did themselves. However, some people were dissatisfied with the product, feeling that the outfits were not always tailored to their body shape or preferences, and that sessions sometimes felt repetitive. A notable concern for some customers was the company's refund policy, with several reviewers reporting difficulties in obtaining refunds for services they did not use or were dissatisfied with.

What people talk about most

Product

People report ambiguous experiences with product offerings, with some reviewers finding pieces classy and... See more

User experience

Customers consistently note positive experiences with user experience, finding it helpful for making better... See more

Staff

Users describe positive interactions with staff, with many reviewers praising stylists for being friendly,... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing disappointment and advising against... See more

Refund

Consumers express significant dissatisfaction with the refund process, frequently reporting that their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

1st capsule was not great. Most items were not available in my size Appreciate customer service rescheduling another. Not sure that each session is taken into consideration to make the whole design... See more

Company replied

Rated 4 out of 5 stars

I am loving the input and guidance. What I am not loving is the fact that the items I would like to order I cannot tell if they are inUSD or Australian dollars. I would also like to know where the si... See more

Company replied

Rated 4 out of 5 stars

Kiara, my stylist was very helpful and friendly. I loved the outfit she picked for me and will probably buy most of the items. Shoes are one thing I never buy online. As others have mentioned the... See more

Company replied

Rated 4 out of 5 stars

Originally, I was very disappointed with my experience with Title Outfits. I felt I had been tricked into signing up for a service I did not want. And when I originally reached out for assistance in... See more

Company replied


Company details

Written by the company

TITLE takes the stress out of "what do I wear?" — because your personal stylist is always just one message away. Tell us your style, your mood, your plans — and get outfits curated specifically for you. No more standing in front of a full wardrobe feeling like you have nothing to wear. TITLE acts as a digital stylist who knows your taste, recommends pieces that actually work for your body and lifestyle, and helps you shop smarter. Whether you're building a capsule wardrobe, preparing for a special occasion, or just want to look good every day — TITLE makes personal styling accessible to everyone, not just the few.


Contact info

4.0

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(1,094)

838 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I joined but found the information useless and charges continually mounted.

I joined but found the information generic and non specific to me. All outfits suggested were simply not suitable for me and my body type. Charges kept appearing on my account even though I haven’t been using the app.
There is nowhere in the app that you can contact support.
This company is a SCAM.

15 February 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Valued Customer!
Thank you for sharing your experience.

We’re truly sorry to hear that the content felt generic and that the outfit suggestions did not suit your body type or expectations. We also take concerns about billing and accessibility of support very seriously, as transparency and trust are extremely important to us.

Please contact us directly at customer.care@title-app.co so we can review your account, clarify any charges, and address your concerns in detail. We are committed to resolving issues fairly and ensuring every user has a clear way to reach our support team.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Great ideas

Great ideas! Individual attention!

17 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Carol!
Thank you so much for your kind words!

We’re thrilled to hear that you appreciated the great ideas and the individual attention. Providing personalized support and thoughtful solutions is very important to us. It’s wonderful to know your experience was positive.

We truly appreciate your support!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Day 1-so far so good

16 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Crystal!
Thank you so much for the feedback!

We’re happy to hear that your first day is going well so far. We hope the experience continues to meet—and exceed—your expectations as you explore more features.

If you have any questions or need assistance along the way, we’re always here to help. We truly appreciate you being with us!

Kind regards,
TITLE Team

Rated 1 out of 5 stars

By far my worst experience buying online

I want to share my experience so others can decide for themselves.

This is by far the worst experience I have ever had buying something online and I do that a lot!

I signed up because the advertising led me to expect personalized capsule outfit recommendations. What I received was very different from what I believed was being offered, and it wasn’t even close to the kind of tailored guidance I thought I would get.

Soon after, I also noticed an additional $29.95 charge for a guide pack that I did not realize I had agreed to purchase.

I contacted the company immediately because I did not recognize or intend that extra item. While they maintain it was included in their checkout process, it was not clear to me AT ALL that I was authorizing a separate purchase.

If I had understood that another product was being added, I would have declined it. In fact I look for things like that when buying online carefully and did not see it. Despite that they never returned that portion and went so far as to ghost me after 2 responses.

My advice to future customers is to go very slowly through the screens, read everything carefully, and watch for optional add-ons.

I’m disappointed by how unclear the offer and checkout experience felt, and I hope sharing this helps someone else avoid the same surprise.

13 January 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Lisa!
Thank you for sharing your detailed feedback.

We’re truly sorry to hear that your experience did not match your expectations, especially regarding the personalized capsule recommendations and the additional guide pack charge. We understand how frustrating it can feel when something in the checkout process isn’t as clear as it should be, and we take that feedback seriously.

Please know that we would never intentionally mislead our customers, and we’d genuinely like the opportunity to review your case again and clarify what happened. Kindly reach out to us directly at customer.care@title-app.co so we can investigate further and work toward a fair resolution.

Kind regards,
TITLE Team

Rated 1 out of 5 stars

SCAM

I cancelled my subscription within the 7 day trial period. I showed them the confirmation of cancellation. The company continued to charge me for 2 more months, and they are now refusing to refund the $160 they owe me. Terrible company!
DO NOT ORDER FROM THEM!!

To your email response to me: Your offer was to continue your service?!? What? That is not considered a resolution. Your resolution was for me to agree to continue to pay you monthly. That resolution only works for your benefit.

14 February 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Mary!
Thank you for sharing your concerns.

We’re truly sorry to hear about your experience and understand how frustrating this situation must feel. As mentioned in our email correspondence, we’ve offered several resolution options and are committed to working with you to find a fair solution.

Please kindly reply to our latest email (from customer.care@title-app.co) so we can move forward and resolve this matter as quickly as possible. We appreciate the opportunity to address this and assist you further.

Kind regards,
TITLE Team

Rated 4 out of 5 stars

It was easy to use

15 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Sharon!
Thank you for your feedback!

We’re so glad to hear that you found PDF Guru easy to use. Making the process simple and user-friendly is always our top priority.

It’s great to know your experience was smooth and hassle-free.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Easy to use

Easy to use!

15 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Valued Customer!
Thank you so much for your kind words!

We’re thrilled to hear that you found the app easy to use. Our goal is to keep everything simple, intuitive, and efficient for our users.

It means a lot to know that your experience was smooth.

Kind regards,
TITLE Team

Rated 1 out of 5 stars

Unable to cancel services

Unable to cancel services. The app is set up to not allow for cancellation ANYWHERE.

13 February 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Erinn!
Thank you for sharing your feedback.

We’re sorry to hear that you had difficulty locating the cancellation option — that’s certainly not the experience we want for our clients.

Subscriptions can be managed directly inside your account settings, and our support team is also available to assist promptly if needed. If the option wasn’t clear, we truly appreciate you bringing that to our attention so we can improve the experience.

Please reach out to us at customer.care@title-app.co, and we’ll make sure your request is handled quickly and smoothly.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

I had an out-of-this-world experience

I had an out-of-this-world experience. Ivy is something else and really knows what she is doing. I will use her advice forever. She is the best

13 February 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Tomas!
Wow — thank you for such an incredible message!

We’re beyond happy to hear you had an out-of-this-world experience. Ivy will be absolutely thrilled to know her guidance made such a lasting impact on you.

It means so much to us that you feel confident using her advice long-term. We truly appreciate you sharing this and being part of our community! 🌟

Kind regards,
TITLE Team

Rated 5 out of 5 stars

A joyful + practical experience

Easy to follow, intuitive and exciting !

13 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Abby!
Thank you so much for your lovely message!

We’re thrilled to hear that your experience felt joyful, practical, and exciting. Knowing that you found everything easy to follow and intuitive means a lot to our team.

That’s exactly the kind of experience we hope to create. We truly appreciate you sharing your feedback!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

the stylist

the stylist

12 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Laurie!
Thank you so much for the 5 stars! 🌟

We’re thrilled to hear you had a great experience with your stylist. Our team works hard to provide thoughtful and personalized guidance.

Your support means a lot and truly motivates us. We appreciate you sharing your experience!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Love it

Fun picking styles,

Actually I signed up for the deal of 14.99 and after seeing they charged me an extra 24.99 I cancelled my subscription. They do not offer refunds! Definitely something scammy going on.

9 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Michelle!
Thank you so much for your lovely review!

We’re thrilled to hear you’re loving the app and having fun picking styles. Exploring different looks should feel inspiring and enjoyable, and we’re so glad that’s been your experience.

If you ever want more tips or personalized guidance, reach out to customer.care@title-app.co. We’re happy to have you in the Title community!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate

10 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Martha!
Thank you so much for your feedback!

We’re glad to hear you found the app easy to navigate—that’s exactly what we aim for. A smooth, simple experience makes exploring your style so much more enjoyable.

If you ever have suggestions or questions, feel free to reach out to customer.care@title-app.co. We appreciate you being part of the Title community!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Great experience

Great experience. Made me actually think.

10 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Lydia!
We’re so glad to hear you had a great experience!

It’s wonderful that the app encouraged you to really think about your style—sometimes that reflection makes all the difference. We hope the insights you gained help you feel more confident and inspired in putting outfits together.

If you ever want tips or guidance, feel free to reach out to customer.care@title-app.co. Thank you for sharing your experience and letting us be part of your style journey!

Kind regards,
TITLE Team

Rated 3 out of 5 stars

Just getting started

I don’t know how I picked my body type or what I like

9 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Jason!
Thank you for sharing your honest feedback.

We understand that getting started with body types and style preferences can feel a bit confusing at first, and it’s completely normal to be unsure. Our goal is to make this process easier and more fun, and we’d love to help you explore options that truly fit your style.

If you have questions or need guidance, please reach out to customer.care@title-app.co —we’re happy to walk you through it. We appreciate you giving the app a try and hope your experience will get even better as you continue!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Listening is a skill

Kiara did a WONDERFUL job of listening to my needs, I think she understood them better than me. I love the outfit she created!

9 February 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Lisa!
We’re so happy to hear about your experience with Kiara!

It’s wonderful that she could listen so closely and understand your needs—sometimes it really does feel like someone gets you even better than you do yourself.

We’re thrilled that you love the outfit she created for you. Your feedback truly makes her day and inspires our team to keep providing thoughtful, personalized styling. Thank you for sharing your experience and trusting us to help bring your style to life!

Kind regards,
TITLE Team

Rated 4 out of 5 stars

Helped me to see outfits put together

Helped me to see outfits put together

9 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Connie!
We’re so glad to hear that the app helped you see outfits put together!

It’s wonderful to know our styling suggestions made things easier and more inspiring for you. We aim to make outfit planning simple and fun, so your feedback really motivates our team.

If you ever have questions or want more tips, feel free to reach out to customer.care@title-app.co. Thank you for sharing your experience—we’re thrilled you’re enjoying the app!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

way to look

Fun refreshing way to look at how fashion can match and update your style

9 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Cassandra!
Thank you for your lovely feedback!

We’re so happy to hear you found it a fun and refreshing way to explore your style. Helping people see new possibilities in their wardrobe is exactly what we aim to do.

Your experience means a lot to us. We look forward to inspiring you with even more style ideas.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Stylist Ivy: Thorough and Creative

My stylist "heard" me. She was open to learning my preferences and getting to know my tone/vibe. She previously selected an outfit that perfectly encompassed my preferred color palette and style.

8 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Raquel!
Thank you so much for sharing the feedback!

We’re thrilled to hear that Stylist Ivy truly heard you and took the time to understand your tone, vibe, and preferences. It’s wonderful to know her selections aligned so well with your color palette and personal style—that’s exactly the experience we aim to create.

Your feedback means a lot to us, and we’ll be sure to pass along your kind words to Ivy. We’re so glad you enjoyed the process and the results!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

I like getting to see pieces that

I like getting to see pieces that, although I don’t choose them for myself, are fun to look at and think hard about before deciding yes or no.

8 February 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Janet!
Thank you for sharing this feedback!

We love hearing that you enjoy seeing pieces that push you to pause and really think through your choices—even when they’re outside your usual comfort zone. That moment of “considering before deciding” is a big part of discovering and refining personal style.

Your feedback tells us the experience is doing exactly what it’s meant to do: spark curiosity and confidence. We truly appreciate you taking the time to share your thoughts.

Kind regards,
TITLE Team

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