TKE Home Solutions UK Reviews 

171
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and engineers for being polite, professional, and extremely helpful throughout the entire purchasing and installation process. People note that the stairlift installations are carried out quickly and smoothly, leaving no mess behind and ensuring the equipment works perfectly. Consumers are also extremely satisfied with the high quality of the products and the clear, pressure-free guidance provided by surveyors during initial consultations. Reviewers deeply appreciate the efficient scheduling, thorough customer care, and prompt response times whenever professional assistance or routine maintenance is required for their homes.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that engineers and sales representatives are... See more

Service

Clients share positive opinions on service, highlighting polite, helpful engineers who completed... See more

Product

People report positive experiences with product, highlighting that the stair lift works smoothly and provides... See more

User experience

Reviewers highlight high satisfaction regarding the user experience, noting that the entire process was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was treated very well from start to finish. I never felt that I was being forced into purchasing from Home Solutions. I was given the opportunity of contacting Home Solutions if I had any pro... See more

Company replied

Rated 5 out of 5 stars

From David first visiting my mums house to Chris who fitted the stairlift everything was brilliant,professional & they are obviously used to explaining things to the older clients in a respectful mann... See more

Company replied

Rated 5 out of 5 stars

Found you on "Which". Maybe a lesson there! You need to improve your Marketing!! You would not have been on our short list otherwise. Excellent sales person very competent and technically very good.... See more

Company replied

Rated 5 out of 5 stars

Just installed stairlift, exactly when promised, within the promised timeframe. I was delighted - it was desperately needed. Thus far (he's only been gone an hour!) it works perfectly. The rep/... See more

Company replied


Company details

  1. #49 of 71 best companies in Mobility equipment supplier

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

171 reviews

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4.7

All reviews

(171)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Just installed stairlift

Just installed stairlift, exactly when promised, within the promised timeframe. I was delighted - it was desperately needed. Thus far (he's only been gone an hour!) it works perfectly.

The rep/salesman Jack Vaughan and the install engineer Terry were excellent. No hassle, no pressure, no fuss and no mess. The actual install took just on 4 hours.

No hesitation in awarding them 5 stars!

3 June 2026
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you so much for your kind review. We’re delighted to hear your stairlift was installed on time and is already making a difference. We’ll be sure to pass your lovely comments on to Jack and Terry - they’ll really appreciate it. Thank you again for choosing TK Home Solutions.

Rated 5 out of 5 stars

Fitting our stair lift.

The initial survey to installation took only 8 days.
Jack assessed our requirements and carefully described the processes following an order. There was absolutely no hint of any "hard sell". The product speaks for itself.
Dave, the local engineer, expertly fitted the stair lift. There was no mess and was completed in a couple of hours.
We are very happy with our acquisition. Both Jack and Dave operate to very high standards. They benefit from equipment of the same stature.

24 March 2026
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your wonderful review. We're delighted to hear that Jack and Dave provided such a professional service and that the installation was completed quickly and neatly. We're very pleased you're happy with your new stairlift.

TKE Home Solutions UK

Rated 5 out of 5 stars

Found you on "Which"

Found you on "Which". Maybe a lesson there! You need to improve your Marketing!! You would not have been on our short list otherwise.
Excellent sales person very competent and technically very good. Not the cheapest quote but happy to purchase a quality product with an excellent warranty.

16 December 2025
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your honest feedback. We're glad you found us through Which? and that our surveyor was able to provide a knowledgeable and professional service. It's great to hear you're happy with the quality of the product and the warranty.

TKE Home Solutions UK

Rated 5 out of 5 stars

Excellent

Great communication with advisor, Dion, all the way through. Installed quickly and no issues with payment.

18 February 2026
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your review. We're pleased to hear that Dion kept you well informed throughout the process and that everything went smoothly with the installation. We really appreciate your feedback.

TKE Home Solutions UK

Rated 5 out of 5 stars

The whole process was smooth with…

The whole process was smooth with typical German efficiency. All staff from the survey to the installation were efficient and pleasant. The actual lift works quietly and smoothly and is compact when parked.

10 February 2026
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your review. We're glad to hear the whole process went smoothly and that our team made such a positive impression. It's great to know you're happy with how quietly and compactly the stairlift operates.

TKE Home Solutions UK

Rated 5 out of 5 stars

1st class from start to finish

1st class from start to finish. Special mention for Jack and Tomas and their attention to detail. Could not have asked for more! Highly recommended.

19 December 2025
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for the great feedback. We're really pleased to hear you had a first-class experience and we'll be sure to pass your kind comments on to Jack and Tomas. Your recommendation is much appreciated.

TKE Home Solutions UK

Rated 5 out of 5 stars

THANK YOU TKE.

Fantastic service from TKE.
We contacted several companies , to fit a stair lift on a 24 inch stairway with twist. The first two Reps that called measured up and sadly informed us that if would be impossible to fit on such a narrow twisting stairway. The next caller was Jack Dagnall from TKE who said it would be difficult but it could be done. Jack then sat down with us ,and we had a very good productive talk , which put us very much at ease. We still had another company to see ,but their rep again said that they could not do the job,
When told that one company had said that they could do it, he replied Oh, that will be TKE and advised us to sign up with them , Which we did.
Just over two weeks later a fantastic engineer
{sorry cant remember his name ,but came from Warrington} arrived and fitted the stair lift and in four hours the job was done.
Many thanks to all concerned. You have made it possible for us to stay in the home we have lived happily in for 53 years.
John and Elizabeth Holland.

15 December 2025
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you so much for your lovely review, John and Elizabeth. We're delighted that Jack was able to find a solution for your staircase and that our engineer could complete the installation smoothly. It means a great deal to us to know we've helped you continue enjoying your home after so many happy years there.

TKE Home Solutions UK

Rated 5 out of 5 stars

Excellent product and service

The service we received was excellent from start to finish. And the finished product is first class.

8 December 2025
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your kind words. We're really pleased to hear that you had an excellent experience from start to finish and that you're happy with your stairlift. Your feedback is greatly appreciated.

TKE Home Solutions UK

Rated 5 out of 5 stars

Had stairlift fitted

Had stairlift fitted today, conner done a brilliant job. No mess clean and tidy would highly recommend

12 December 2025
Unprompted review
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Reply from TKE Home Solutions UK

Thank you for the fantastic review! We're delighted to hear you were happy with the installation and that Connor did such a brilliant job while keeping everything clean and tidy. Your recommendation means a lot to us.

TKE Home Solutions UK

Rated 5 out of 5 stars

Stairlift

Conner came and installed my grandads stairlift and my grandad was thrilled! He made the experience so pain free for my grandad and Conner now has a new fan! I’ve not heard the last of how brilliant, helpful and kind he was, so thank you.

6 November 2025
Unprompted review
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Reply from TKE Home Solutions UK

Thank you for your lovely feedback! We’re delighted to hear Conner made the installation easy and enjoyable for your grandad. We’ll be sure to pass on your kind words - he will be pleased to hear it!

TKE Home Solutions UK

Rated 5 out of 5 stars

Conner was extremely professional and…

Conner was extremely professional and polite. No mess extremely happy with the service from him..explained everything

7 November 2025
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your feedback! We’re thrilled to hear Conner provided professional, polite service and that you’re happy with the installation.

TKE Home Solutions UK

Rated 5 out of 5 stars

Stairlift

I had my new stairlift installed today by Conner, he was informative, puntual, polite and friendly, he did an excellent job with the installation and was very helpful with questions and answers throughout. A credit to you. Many thanks 😁

4 November 2025
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your wonderful feedback! We’re delighted to hear Conner provided friendly, professional service and made your stairlift installation a smooth experience.

TKE Home Solutions UK

Rated 5 out of 5 stars

Very helpful polite guy did a great job…

Very helpful polite guy did a great job and left the house clean and tidy cheers

7 October 2025
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your feedback! We’re glad to hear our team provided helpful, polite service and left everything clean and tidy.

TKE Home Solutions UK

Rated 5 out of 5 stars

Thorough, trustworthy and professional.

David Gould was so straightforward, I had complete confidence in his recommendations. Thorough and professional in every aspect. Meticulous approach and great follow up. Also just a nice young man!

26 September 2025
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your kind feedback! We’re thrilled to hear David provided professional, thorough service and made such a positive impression. We’ll be sure to pass on your kind words.

TKE Home Solutions UK

Rated 5 out of 5 stars

We felt TKE beat other stairlifts on…

We felt TKE beat other stairlifts on all points. We liked the product, with its single rail. Kevan the surveyor answered all our questions and he did not pressure us to buy. The price was lower than the nearest rival and it was installed within three weeks.

25 September 2025
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your feedback! We’re delighted to hear you were happy with our product, surveyor service, and quick installation. We appreciate you choosing TKE over other options.

TKE Home Solutions UK

Rated 5 out of 5 stars

Fast and efficient installation

Thank you to Conner for a job well done. He installed the chair lift, quickly and with minimal disruption. His friendly and professional manner put us at ease and he explained how to use the stairlift in a clear and effective way.

9 September 2025
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your kind feedback! We’re delighted to hear Conner made the installation smooth and easy to understand, providing friendly and professional service.

TKE Home Solutions UK

Rated 5 out of 5 stars

Great service

Conner who fitted the stair lift was polite and courteous. Got on with the job, left no mess. Ensuring the stair lift was just right for me. He made sure I could get past with my wheelchair and put a hand rail at the top for me to grab so I could get off the stair lift safely

29 August 2025
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your feedback! We’re thrilled to hear Conner provided such careful, thoughtful service and made sure the stairlift worked perfectly for your needs.

TKE Home Solutions UK

Rated 5 out of 5 stars

The company is amazing polite reliable…

The company is amazing polite reliable hard working I felt safe with the people in my house which I weren t lookin forward to ad I'm nt very sociable but everythin went great n thanku fr everything

3 September 2025
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your kind words! We’re delighted to hear our team made you feel safe and comfortable during the installation and that everything went smoothly.

TKE Home Solutions UK

Rated 5 out of 5 stars

Fantastic service

Fantastic service

The work was carried out swiftly and smoothly and I was trained on the new Stairlift and got answers to all questions promptly.

Shame about Salford council taking almost 2 years to approve but that’s not TK’s fault

4 September 2025
Unprompted review
TKE Home Solutions UK logo

Reply from TKE Home Solutions UK

Thank you for your feedback! We’re glad the installation and training went smoothly and that all your questions were answered. We appreciate your patience with the council process.

TKE Home Solutions UK

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