I have been buying a variety of teas for years now. My favorites are Red Baron Redbush Tea and Christmas Tea (black flavored tea). Both are exceptional in flavour and freshness. Service and speed... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A particulary good deal this time in that we gor 3 for the price of two. The quality of the tea speaks for itself in that although we are regular tasters of other teas, we always come back to t leaf T... See more
Company replied
Easy to use web site Good descriptions of teas with pictures Promp delivery of order Securely packed order so teas arrived in perfect condition I really like the free pack offer when I ord... See more
Company replied
I sent a birthday gift to my friend and highly recommend t leaf T. They provided great communication updates via email and my friend loved their gift which included a hand written card with a message... See more
Company replied
Company details
About t leaf T
Written by the company
New Zealand's Home of Remarkable Tea
t leaf T has been bringing New Zealand tea lovers the world's finest loose leaf teas, herbal infusions and premium pyramid teabags since 2005. A 100% New Zealand-owned family business, we are based in Petone, Lower Hutt, and source over 160 carefully selected blends and infusions from quality tea growers and producers around the globe.
Founded by John and Amanda van Gorp, t leaf T is built on two decades of genuine relationships with tea suppliers across Asia, Europe and beyond. Every tea is hand processed and packed at our Petone premises, ensuring the quality and freshness our customers have come to rely on.
How We Serve You
- Online store at tleaft.co.nz — same-business-day dispatch on orders placed by 3pm
- Wholesale supply to hospitality businesses throughout New Zealand
- Wellington CBD retail store — explore, smell and taste our full range in person
Our service is rated 5 stars on Trustpilot. Whether you are new to loose leaf tea or a lifelong enthusiast, our team is here to help you find your next remarkable cup.
Our Range
From single-origin green, white and oolong teas to bold black blends, fragrant florals and caffeine-free herbal infusions — t leaf T stocks over 160 blends and infusions to suit every palate and occasion.
t leaf T | teas and infusions from around the world
Written by the company
- Best Buy-Purchase 3 identical foil pouches and get a 4th Free!
- Have you discovered your ultimate teas and you drink them everyday? our Best Buy deal is the most cost effective way to keep these favourite teas topped up. Simply purchase 3 identical foil pouches and get the 4th Free! *not valid with other offers*.
- FREE Shipping for online orders over $89!*
- t leaf T offers Free NZ shipping rates for online orders when ordering over a certain amount. Orders are shipped the same business day if we receive them by 1pm. *calculated after discounts.
Contact info
64 Victoria St, Petone, 5012, Lower Hutt, New Zealand
- +6445890085
- info@tleaft.co.nz
- tleaft.co.nz
4.9
Excellent
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Zen garden is my wife's favorite morning drink
Good product, easy to use website. Great price. Quick delivery
22 March 2026
Reply from t leaf T
Thanks Jude! Hope your wife's Zen Garden morning routine is going strong! - t Leaf T
The website didn’t work and normally I…
The website didn’t work and normally I get a big packet of silverneedle tea but the order misfired and I ended up with a small packet. I had call you up to see if my order had gone through as I saw it went out of my bank account but didn’t get an email confirming. However delivery was really fast and arrived the next day. Your website has been a bit dodgy and not user friendly. So when I called I was told you’re getting a new one which should better, I hope.
23 March 2026
Reply from t leaf T
Thanks for your honest feedback, Jan. We're sorry for the website trouble and the mix-up with your order. A new site is on the way and we hope it makes things much smoother. - t Leaf T
Reply from t leaf T
Thanks Sande! No fuss is exactly what we aim for. - t Leaf T
Helpful team with queries.
Helpful team with queries.
Great teas, love them
Well packed and delivered
22 March 2026
Reply from t leaf T
Thanks Wendy! Glad the team could help and that everything arrived in great shape. - t Leaf T
Reply from t leaf T
Thanks Denise! Fresh, fast and friendly - that's t Leaf T. - t Leaf T
Reply from t leaf T
Thanks Patricia! Simple, swift and satisfying - every time. - t Leaf T
Reply from t leaf T
Thanks Siri! Speed is our specialty. - t Leaf T
Reply from t leaf T
Thanks Daphne! Return customers are what keep us going - so glad to have you. - t Leaf T
An indulgent treat.
An indulgent treat.
The teas I ordered turned up within 2 days and were exactly as described on the website. They are delicious 😋. The only reason I have not given 5 stars is the price which I find expensive and means I can only purchase once or twice a year.
22 March 2026
Reply from t leaf T
Thanks for your review, Lynlea! Glad everything arrived as described and on time. We appreciate the honest feedback on pricing - quality ingredients do come at a cost but we always strive for great value. - t Leaf T
Reply from t leaf T
Thanks Claudia! Trust and purpose are two things we never compromise on. - t Leaf T
Reply from t leaf T
Thanks for the feedback, Allan! Good to know larger bag options would be welcome - we'll take note of that. - t Leaf T
Reply from t leaf T
Thanks Inge! Easy and prompt - just as it should be. - t Leaf T
Reply from t leaf T
Thanks for your review, Irene! Glad to hear the ordering was simple and everything arrived promptly. - t Leaf T
Reply from t leaf T
Thanks Warren! We really appreciate you taking the time to leave a review. - t Leaf T
they delivered quicky.
they delivered quicky.
There website was a bit complicated. i phoned and left a message for them to ph. me back but no one did
i phoned days later, i got a human being and we managed to sort out the problem
13 March 2026
Reply from t leaf T
Thanks for your feedback, Tony. Glad we got things sorted in the end and that your order arrived quickly. We'll take note on improving our callback process. - t Leaf T
Reply from t leaf T
Thanks Lana! Great value without compromise is exactly what we aim for. - t Leaf T
Great product and great service
12 March 2026
Reply from t leaf T
Thanks Christina! Really appreciate you sharing your experience. - t Leaf T
Quick delivery and great tea.
5 March 2026
Reply from t leaf T
Thanks Sampsa! Glad it all landed well for you. - t Leaf T
Teapot happiness
Teapot arrived great and was a much appreciated gift. Excellent service and delivery
11 March 2026
Reply from t leaf T
Thanks Tania! Wonderful to hear the teapot made such a great gift. - t Leaf T
Fantastic product and quick postage
Fantastic product and quick postage. Really appreciate the freebie as well :)
10 March 2026
Reply from t leaf T
Thanks Michelle! Always happy to include a little extra surprise. - t Leaf T
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.