Best selection online for a reasonable price. Came quick and no issues, good service. As a reseller I think the shoes should be checked in detail though as few imperfections as if they was purchased... See more
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Review summary
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Absolutely chuffed to bits with my trainers top quality only downfall was my parcel going up and down the country to 3 different sorting offices and passing my twice address in the process. Other tha... See more
Company replied
I bought a pair of trainers for my lads birthday 6 days after they came i showed my son and he didn't like them. I panicked. i couldn't find the return slip. Oh no. So i emailed customer services, an... See more
Company replied
Purchased the Eastside Golf TN's on Tuesday, arrived on Thursday, in extra secure packaging to protect the box too. Excellent service & I will certainly be a returning customer. Highly recommend to an... See more
Company details
Written by the company
Online supplier of authentic, exclusive footwear and streetwear. Shop a range of authentic in stock Nike Air Max Plus products. UK express delivery with hassle-free returns and exchanges. Buy Now Pay Later With Klarna.
Contact info
United Kingdom
- info@tntown.co.uk
- tntown.co.uk
3.5
Average
284 reviews
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Replied to 90% of negative reviews
Typically replies within 48 hours
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One of my orders has came but I’m still…
One of my orders has came but I’m still waiting on the other pair of shoes I’m hoping they haven’t got lost
7 January 2025
Unprompted review
Reply from Tn Town
Hi Jack,
We received your order on December 31st. Your parcel was shipped out on January 3rd via Royal Mail's Tracked 48 service.
We can see from the tracking number that your parcel is currently in transit to Northern Ireland. Due to severe weather (snow & ice) currently across the UK, please allow extra time for delivery as this is affecting courier deliveries.
Kind regards,
Tn Town Customer Service
I ordered TN wolf grey from this…
I ordered TN wolf grey from this company 2 weeks ago and still not had a email confirmation or any other updates
Would definitely not recommend
6 January 2025
Unprompted review
Reply from Tn Town
Hi Lewis,
Your order was placed on December 26th via our standard shipping (2-5 working days).
Due to a backlog at our warehouse over the festive period, combined with severe weather across the UK affecting operations, logistics & courier deliveries, regrettably we were unable to dispatch your parcel until today (6 working days after ordering).
We can only apologise for the inconvenience caused here, the tracking number has now been sent across to your email.
Kind regards,
Tn Town Customer Service
My order number is #6682
My order number is #6682
I emailed 3 days ago to sort out my problem and yet I have had no reply ???!!!
My order on Royal Mail says delivered but it hadn’t been my mum was in the whole day when it said it had been delivered and not one knock was ever given and it says must require signature which you can ask on royal mails side that there wasn’t one ???
16 December 2024
Unprompted review
Reply from Tn Town
Hi Daniel,
We can see from the tracking number that your parcel was delivered on 13th December at 12:55 & signed for by 'MANN'.
We responded to your email 2 days after receiving it. As per our terms & conditions which were accepted at checkout - the proof of delivery & GPS coordinates show that the parcel was successfully delivered.
Kind regards,
Tn Town Customer Service
Great made an error with size
Great made an error with size, emailed them explained and they assured me right size would be sent, and yes they sent me the right size thank you. So helpful
2 December 2024
Unprompted review
Fast delivery and good quality trainers
7 October 2024
good service came in 2 working days…
good service came in 2 working days without paying for better delivery would recommend to get from here
2 December 2024
Unprompted review
Quick and reliable service top man
Quick and reliable service top man
2 December 2024
Unprompted review
Great trainers great seller
Top lad with a lot of options. Fast communication and even faster post ordered one day the next day trainers where at my door 🙌
2 December 2024
Unprompted review
Definitely recommend
Ordered a pair of smokes after I couldn’t find them anywhere else and legit have 0 complaints they showed up next day with no faults whatsoever
30 November 2024
Unprompted review
Great service every time from the guys…
Great service every time from the guys at TN town. Always willing to help and fast delivery
29 November 2024
Unprompted review
3 pairs of trainers I’ve ordered from…
3 pairs of trainers I’ve ordered from here covered in glue marks, clearly most are Nike returns and now because I’ve sent back 3 pairs of trainers threatening to ban me I usually give places benefit of doubt if they don’t get it right twice but definitely not here. I’ve spent £40 on trainers for myself to not even keep here, seen as you have to pay for returns, you’d have thought with their prices it’d be bang on!😳🤦🏻♂️
13 November 2024
Unprompted review
Reply from Tn Town
Hi Wesley,
Between May 9th 2024 - November 5th 2024 you have ordered £650 worth of shoes.
You returned all 3 orders due to not being happy with Nikes quality control despite all pairs being brand new with box. Having inspected the shoes you sent back - there was nothing wrong with them & it seems you are just particular when it comes to trainers.
As a small business, returning such a high volume of orders is very costly for us as we have to reimburse the transaction fees, website fees & original postage costs - not to mention the time spent packing & fulfilling your orders only for them to be returned through no fault of our own.
Kind regards,
Tn Town Customer Service
Very good trainers very good service
9 September 2024
Bought 3 pairs of bangin Crepz from Tn…
Bought 3 pairs of bangin Crepz from Tn Town and deffo buyin more man.
Pattern Gang
4 November 2024
Unprompted review
Top service at Tn Town
Ordered some trainers cheaper than everywhere else and came next day what more could you ask for would definitely recommend to anyone
7 September 2024
Unprompted review
Great service
Great service, ordered Friday evening and delivered Sunday morning, good price, definitely recommend and would use again
14 July 2024
Unprompted review
Unique choice of products and a very…
Unique choice of products and a very speedy service overall.
7 May 2024
Where’s the customer service at fam??
Bought a set a while ago, put them into my rotation about 2 month after purchasing and within 5 wears the stitchings came apart that holds the laces together. Reached out to the gaffer and just got blanked. Could be a one off but where’s the customer service at fam?
26 June 2024
Unprompted review
Reply from Tn Town
Hi Stuart,
As stated in our terms & conditions which were accepted at checkout, Tn Town is a reseller, not a manufacturer and therefore unable to hold responsibility for the performance, durability or longevity of products sold once used.
If you need any further assistance please email info@tntown.co.uk, as from our records we haven't received any communication from yourself via email.
Kind regards,
Tn Town Customer Service
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