Tokeet has been a great addition to our business operations. The system is easy to navigate and helps streamline our property management tasks. But the real highlight is their customer support — promp... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have only just started with Tokeet but I have trialled other programmes and this one has so far been the most responsive and supportive with onboarding. The support team are helpful and knowledgeabl... See more
I have used various channel managers over the years but now consistently stick with Tokeet! They have fantastic customer service to help whenever needed. All the functions and features you might want... See more
Tokeet has been amazing to use especially for my first short stay rental. The help is second to none and are always willing to fix any issues I have. I wouldn't be able to do this without using this c... See more
Company details
Written by the company
Tokeet allows you to easily manage your vacation rentals and manage all your reservations with our all-in-one solution. Tokeet has a channel manager and website builder, handles contract signature, invoicing and payments, automation, staff scheduling, ...
Contact info
United States
- 1-855-4TOKEET
- support@tokeet.com
- tokeet.com
4.5
Excellent
294 reviews
Replied to 57% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mr.Fakhar help me explain my…
Mr.Fakhar help me explain my complicatated issue by google meet phone call to share how to pull the report which i used the wrong function. He really kind to help me. Thank you.
29 May 2022
Unprompted review
Amazing support from Jodie as always
17 May 2022
Unprompted review
Reply from Tokeet
I agree, Jodine is terrific! She always makes me smile.
Stefan was amazing and super helpful.
13 May 2022
Unprompted review
They deserve a Salary Increase
They we're really helpful and always available. really commend this guys. Specially Ahsaan, Fakhar and Phobe.
10 May 2022
Unprompted review
Fantastic software and very intuitive…
Fantastic software and very intuitive to use. Easy setup with lots of additional features. I was helped today by Ahsaan to resolve an issue with listings and the customer support was always swift and excellent.
18 April 2022
Unprompted review
Reply from Tokeet
Sakina, thanks for writing about our software as well as our support.
Absolutely amazing service
Absolutely amazing service. The price is great and reliable people! Love it!
4 April 2022
Unprompted review
It's amazing channel manager
It's amazing channel manager! It's very helpful and the operators are also very helpful and fast response. The only downside tho, it's very hard to refresh. It's like always stuck at the end of refresh bar. But I'd still give 5 stars.
31 March 2022
Unprompted review
Reply from Tokeet
You folks at Bukit certainly test our speed at high rental counts, as you have well over 1000 rentals! We know the scroll speed is kind of slow when we have to go through that many, but we are working at improving that.
Thanks for staying with Tokeet since the early days!
Best chanel manager system
Excellent customer service from Fakhar quickly solves any issue. We are with Tokeet for 4 years and are very satisfied. Very friendly system.
29 March 2022
Unprompted review
Excellent Customer Support Services
Excellent Customer Support Services. Swift, Courteous and Utmost Professionalism!
What we like the most about Tokeet is its simplicity. No it doesn't have the slickest design interface, but it was neat and simple. Sometimes Less is More! Additional Features such as Guest Management (similar to Duve) would be a good add-on too. But we are happy with current features and will continue to use Tokeet with our Serviced Accommodation Business.
Cloud9SA | StayS Serviced Accommodation Ltd, Woking, U.K.
16 March 2022
Unprompted review
Reply from Tokeet
We're on the same page as you, Pouvanart. Guest Management is a logical extension that we are seriously considering.
Very helpful and gave us amazing…
Very helpful and gave us amazing service at 7am !
13 March 2022
Unprompted review
Reply from Tokeet
This is why we have global live customer support staffing...it's always 7 am somewhere!
Excellent customer service from Fakhar
Excellent customer service from Fakhar, prompt and friendly. Thank you!
10 March 2022
Unprompted review
ahsaan was so helpful and sorted the…
ahsaan was so helpful and sorted the problem out in a matter of minutes , i would definitely recommend to a friend or business as its so easy to use and help is always on hand
9 March 2022
Unprompted review
Ahsaan from Tokeet Support is really…
Ahsaan from Tokeet Support is really helpful, quick to response and provided quick resolution to our issues. Thank you so much for your help, Ahsaan!
7 March 2022
Unprompted review
Great channel manager with a lot of…
Great channel manager with a lot of helpfull addons and great supportive staff
25 February 2022
Unprompted review
Perfect channel manager
Channel manager is great, but what's even more important is their support. It's fast and professional, and whenever you have issues, it's resolved in no time.
24 February 2022
Unprompted review
Good channel manager
Good channel manager. Staff always supportive, professional and friendly.
24 February 2022
Unprompted review
Super helpful and always really fast to…
Super helpful and always really fast to reply!
15 February 2022
Unprompted review
I am very delighted with Tokeet and I…
I am very delighted with Tokeet and I would really recommend this to everyone. My customer experience with Ahsaan and Jodine was really awesome! Keep up the great work! :)
13 February 2022
Unprompted review
Very helpfull customer services
Very helpfull customer services, without a doubt one of the best I have ever used.!
3 February 2022
Unprompted review
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