Tom Howley Reviews 

If you are looking for a high end traditional bespoke kitchen then this is the company for you! After visiting the Leamington Spa showroom we fell in love with the humble farmhouse style country kitchen look and were captivated by the exceptional quality and craftsmanship of the kitchens in the showroom.
Lakshmi Dattathreyan was my kitchen designer and I cannot recommend her enough. She is polite, approachable and very accommodating. She was very attentive to what our needs were and used her expertise and knowledge to understand our requirements and then translate them into a kitchen design compromising of both a smooth practical workflow and a beautiful harmonious design. We then worked together made several alterations/revisions until I was completely happy with the design. Having said that, most people would have probably been happy with the first revision but me being a particularly fussy exacting person whom pays a lot of attention to the fine details got a little carried away, (as I was mixing and matching elements from different kitchen designs and also designing a completely bespoke corner display unit). Lakshmi was just such a pleasure to work with. We were then assigned an Installation Manager Mark Johnson and he was great, he oversaw the entire project, he was very thorough, authoritative and organised ensuring the project ran smoothly. Sean Allen was our kitchen fitter and he was exceptional, I have to commend him for his scrupulous attention to detail. He fitted the kitchen so perfectly taking his time and care ensuring it was done right. Sean is a perfectionist, a true craftsman!
The final but equally important stage was having decorators over who spent a few days perfecting and painting everything to ensure the end result looked absolutely phenomenal!
As with any project sometimes things don’t always go to plan; a few things weren’t quite right but Mark and Sean ensured it was corrected/replaced as quickly as possible with absolutely no fuss or drama which in my personal opinion says a lot about the company. I just cannot fault Tom Howley! Each member is a real credit to the team.
From a price point of view they are not cheap. It is a very expensive kitchen I tried my best to stick to a budget but it went out the window. Having said that you get what you pay for and it is truly bespoke and a hand painted kitchen, so several years down the line I can just have it re-painted and it will look fresh and new again.
In conclusion we are absolutely thrilled with our new kitchen. I wanted my dream kitchen and Tom Howley delivered!

An outstanding professional company.

I went to Wigmore street branch and Richard Horrocks was my designer. He explained the entire process and was very patient with the changes. With years of experiences, Richard was able to give his advice on what may or may not work. He wanted his clients to have the perfect kitchen.

The time-line from the build to fit to completion was on the dot.

The fit process took only 3 days, lead by Frank and his team. I was amazed by the speed of the fit. There were tiny snagging issues and Ian-project manager was fantastic in resolving all very quickly. Also thank you to Rebecca at the office, always prompt and professional in responding to emails.

A big thank you to Tom Howley team, making the entire process so easy for the client.

I went to see Tom Howley’s Leamington showroom in summer 2023.

I met with my designer, Marianne to go through my requirements.

Marianne and the other ladies in the showroom were great.

We locked in a design and fitting began in January 2024.

My fitter, Sean, was fantastic. He did a wonderful job on the kitchen and laundry room and I am very happy with the end result.

I would certainly recommend Tom Howley.

Many thanks to all the team at Tom Howley.

Best regards, Gee.

I don’t normally write reviews only in exceptional circumstances and this is one of them. I first started looking at a Tom Howley kitchen during the pandemic, as it popped up on my instagram. I kept being drawn to look at it time and time again, Sophie the senior designer from Tonbridge Wells visited me and I had a long wish list. As well as a list of things I didn’t like about my own kitchen. What worked and what didn’t work. Although I have a good sized kitchen (21ft by 11ft) it didn’t lend itself to the all wanted island. But I am a realist and knew this wouldn’t be possible. But I wanted all the best appliances, once I’d seen the wolf oven and the size of it, it was a must. So the challenge had been set, my future happiness was in Sophie’s hands. And boy did she deliver. Yes she did in spade loads. I had total faith in her, and I remember Sophie thinking I might not be keen on the sink moving from underneath the window. I am pleased to say I have never missed it one bit. A few extras that’s weren’t in the brief, the wolf steam oven and the wolf microwave. And Sophie still managed to work it so this was possible. And as if this wasn’t enough she gave me lots of ideas about the flooring, chairs and lighting. I really appreciated all the input everyone has given me. And I would like to heap lots of praise on everyone in this process. First class service, unbeatable. So hear are some thank yous to all the people that supported us through this process. Sophie the designer for creating a masterclass, Lisa and Victoria, Leroy our fitter and he had total attention to detail very calm and a pleasure having him in our home. Andras the decorator who I was told that he is a perfectionist and an absolute credit to his trade. Ian out surveyor who had many calls as there were things I didn’t understand, he made a number of visits while the projects was going on aswell as face timing me, meeting with all the other trades so I felt supported all the way through. I will definitely be recommending that anyone should get a Tom Howley kitchen you will not be disappointed. The only thing you might wish is that you should have done it sooner. I don’t normally write reviews only in exceptional circumstances and this is one of them. I first started looking at a Tom Howley kitchen during the pandemic, as it popped up on my instagram. I kept being drawn to look at it time and time again, Sophie the senior designer from Tonbridge Wells visited me and I had a long wish list. As well as a list of things I didn’t like about my own kitchen. What worked and what didn’t work. Although I have a good sized kitchen (21ft by 11ft) it didn’t lend itself to the all wanted island. But I am a realist and knew this wouldn’t be possible. But I wanted all the best appliances, once I’d seen the wolf oven and the size of it, it was a must. So the challenge had been set, my future happiness was in Sophie’s hands. And boy did she deliver. Yes she did in spade loads. I had total faith in her, and I remember Sophie thinking I might not be keen on the sink moving from underneath the window. I am pleased to say I have never missed it one bit. A few extras that’s weren’t in the brief, the wolf steam oven and the wolf microwave. And Sophie still managed to work it so this was possible. And as if this wasn’t enough she gave me lots of ideas about the flooring, chairs and lighting. I really appreciated all the input everyone has given me. And I would like to heap lots of praise on everyone in this process. First class service, unbeatable. So hear are some thank yous to all the people that supported us through this process. Sophie the designer for creating a masterclass, Lisa and Victoria, Leroy our fitter and he had total attention to detail very calm and a pleasure having him in our home. Andras the decorator who I was told that he is a perfectionist and an absolute credit to his trade. Ian out surveyor who had many calls as there were things I didn’t understand, he made a number of visits while the projects was going on aswell as face timing me, meeting with all the other trades so I felt supported all the way through. I will definitely be recommending that anyone should get a Tom Howley kitchen you will not be disappointed. The only thing you might wish is that you should have done it sooner.

We worked on our kitchen with Tom Howley at Cambridge, with designer Priti, for just about 18 months prior to starting our build, and then with our Installation Manager Richard, during the 18 months of building the house.
Through it all our dealings with the TH representatives has been superb. We have dealt with many companies during this build and TH have stood out as an exceptionally professional and customer facing company.
The building company running the build have also only good things to say about them and their dealings with them, including their responsiveness to queries.
Following the installation, the finishing of the kitchen after a ‘settling time’, with the incredibly skilled decorator, Pencho, touching up, was the icing on the cake and our kitchen is now the stunning heart of our new home.

Emily Grundy our kitchen designer was exceptional. From the moment we walked into the Wigmore Street Store and met her I knew we were in good hands. Her attention to detail is second to none and she helped us with all our desicions and was so patient when I couldn't decide on colours! The installation team were fantastic. We did have a major issue with an oven and hob that were not working but Tom Howley were great and got someone out to sort it and replaced the hob in no time. What amazing customer service! We have the kitchen of our dreams and I still have to pinch myself every morning. If you are thinking of getting a Tom Howley Kitchen go for it you won't regret it and get Emily to design it for you!

From the very first meeting Tim Smith grasped exactly what we were after,we required a whole new kitchen including a bar area ,his design was spot on first time ,before fitting we also added a tv showcase and additional storage,no problem this was also sorted .
The fitting team came as a gang of 3 and fitted it all in 3 days a fantastic bunch led by Frank.A great team effort.
We had a few minor issues that were sorted quickly and without fuss,well done the whole Team at Tom Howley .

A huge thanks to the amazing team in Harrogate for such a first class experience from start to finish. Just the moment we walked in the door my partner sighed and said, oh well, I suppose we’re getting a Tom Howley 😆 We had been to Neptune and De Vol and they book looked great from afar but the quality of Tom Howley was just unparalleled in their showroom. Their welcoming team were lovely, super chatty and knowledgeable and made us scones! Beth worked up a really creative design that no one else considered and the price was genuinely significantly less than I expected considering all appliances and fitting is included in the cost. Lovely Beth had a maternity leave and left us really well taken care of by Dan, and it was all seamless. The project was installed by Ty and his team, what a set of pros they all are. Again it was all just exceptional. We had a sink problem and I’m telling you that any company out there could take a leaf from Tom Howley’s playbook in how to just delight customers. Best customer service I think I’ve ever received ever. Also a big shout out to Ron the fitter and Greg the painter, we enjoyed welcoming them both into our home and were confident they were experts in their field.
We are big fans and I encourage anyone looking for a really quality kitchen to consider them. Thank you everyone!

We recently completed an extension with a new Tom Howley kitchen installed. Our experience was fantastic from the initial design reviews, to the installation, and then the after sales support.

The initial consultation was in-depth, and Jonathan took the time to understand our requirements and needs. His knowledge and patience during this stage made us feel confident that our Kitchen was in good hands.

The installers were highly professional and very thorough, and minimized disruption to our home. The craftmanship was as you would expect with Tom Howley, with attention to detail evident across all aspects of the kitchen.

Richard who was our installation manger was available throughout project, and kept us updated on progress, and any unexpected issues were addressed promptly. Richard was also available post installation to address any questions we had. Again, this was prompt and efficient. It is clear through Richard, that Tom Howley is committed to customer satisfaction.

Our overall experience with Tom Howley was exceptional. We couldn't be happier with the outcome. The kitchen has transformed our home and we would highly recommend Tom Howley to anyone looking for an outstanding kitchen with great customer service.

We recently had a Tom Howley kitchen installed as part of a house renovation and we’ve been so happy with the result. Chris in the Esher office did a fantastic job with the design to make sure we received our dream kitchen. He really understood how to make the most of the space and ensured the layout worked for us day to day. The survey and installation process were very easy and the quality of the kitchen is amazing. I would definitely recommend Chris and the whole Tom Howley team as they‘ve all been brilliant.

Beautiful kitchens, well made.

I am now just about to have my third Tom Howley Kitchen fitted in a completely brand new house build and once again, my experience has been first-class. Sandra in the Wigmore Street showroom has been fantastic!!!

While Tom Howley may be slightly more expensive than other kitchen manufacturers, once you factor in the fact they are totally bespoke, solid wood and fully installed to the highest of standards, it actually works out to be extremely competitive.

If you have a chance to visit a showroom, I highly recommend that you do. This way, you will see the quality, the amazing difference, and the beauty of the kitchen furniture they offer.

Enjoy :)

Sandra has been incredible at making our dreams come true!
She is dedicated, responsive, she has a great sense of details and is very good at understanding what the client need.
Even when facing an issue I wasn’t really bothered with, she would spend some extra time to try to find a work around that would fit our needs.
Sandra is really incredible !

Tom Howley provides an excellent service and a very high quality finished product.
Sandra was our designer and she has been great throughout the process. She is very detailed and space conscious and has provided us with the perfect design for our room layout. She was also very patient with me and all my requests!
Overall a great experience and we are very happy about our new lovely kitchen.

Ros and the team at TH Cheltenham were fantastic from design through to installation. Dealing with a stressful self build with multiple moving parts it was comforting to know our kitchen was something we did not have to worry too much about. Patient and knowledgable during design stage and professional and efficient during installation. Highly recommended!

We are absolutely delighted with our new kitchen. Design was critical to ensure we made the best of a small area with high ceilings. Julie was thoughtful in taking this into consideration. The result is stunning. Special thanks to Helen our brilliant project manager who ironed out any issues straightaway. Our fitters Dom and Carl were an absolute pleasure to have on site and also Joe who completed all the finishing touches to perfection. We have fed back to the team how small issues could be improved at design stage but overall we would have no problem recommending a Tom Howley kitchen to anyone.

My wife ordered a Tom Howley kitchen through your Leamington Spa branch. We are nearly at the end of the fit out of the kitchen and what a wow experience we have had not only does the kitchen look remarkable but even more so the staff starting from

Marianne, the designer - Amazing her attention to detail is incredible and the time and effort she spent with Rohini to make sure everything was right I really cannot thank Marianne enough

Mark - the installation manager Again he has been here overseeing everything and making sure it was going to plan , a couple of glitches which is to be expected and straightaway Mark acknowledged it and said the he will ensure it will be sorted . What more as customers can we ask from him !!

Anthony, the kitchen fitter well omg 😨 we are completely shocked with his work ethic his quality of work is breathtaking, I am completely stuck for words tbh , apart from wow , wow , wow

Mike, the work top installer fantastic and accommodating gentleman as we have changed a couple of items and yet no problem at all - we look forward to next week when it gets fitted.

Finally to finish the painter , thank you so much what a gentleman and more importantly what a job you have done and gone the extra mile to make sure every thing is perfect.

I highly recommend Tom Howley kitchens

Tom Howley was one of 3 that we wanted to install our new kitchen. The first appointment was great, Suzie was an excellent designer and very helpful throughout the design period. The installers were also a pleasure to work with and the workmanship was excellent. Unfortunately the project manager was very poor at communicating, which led to severe frustration for not only ourselves but also the installation team. It was extremely painful getting the project completed but we would highly recommend the product.

From start to finish the service was amazing - everybody who comes into the kitchen says WOW well worth the money .

We had a fantastic experience with Tom Howley in Cheltenham that resulted in a truly amazing kitchen. The design process with Ros was great, she made sure we explored all avenues for our kitchen without overwhelming us. Our install manager, Helen was brilliant, from the first conversation we had with her we had total confidence that the kitchen fitting would go smoothly, she was totally on it and completely took away any anxiety.
Our fitters, Step and Damian were absolutely fantastic, they did an exceptional job of the fitting.
Joe, who finished off the paintwork was brilliant, so meticulous in his work.
We honestly couldn’t be happier with our kitchen, everyone that has visited has commented on how beautiful it is and the amazing quality of the product.
We were confident we would be purchasing a fantastic kitchen when we originally placed our our but the finished outcome has far exceeded our expectations.
Thank you to everyone involved