Recieved my first piece of jewellery from Tomm as a gift from friends and absolutely loved it. I have since brought several pieces for myself and as gifts for others. I love the quality and look o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #33 of 90 best companies in Jewellery Designer
Written by the company
Embrace your true identity whilst wearing Tomm Jewellery. Affordable sterling silver jewellery handmade by us in West Sussex, UK. As a brand we strive to create a community of women who love themselves for who they are. When wearing our jewellery feel brave and beautiful. Highlight your Individuality with Tomm Jewellery ✨
Contact info
Unit Enterprise Centre, PO19 8FY, Chichester, United Kingdom
- info@tommjewellery.com
- tommjewellery.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Star Huggies
Loved the look of these earrings as love stars and proper silver.
Size is great on my lobes, lots of positive comments
Only 1 drawback
I have big lobes 👂 so the gap is too narrow to wear as a huggie
But they sit well on my ear so I love them.
Quality is great
Star hugger earrings!!
Recently bought an amethyst bracelet ( love that I can choose a size) which came with some free earrings due to super special offer AND they happed to be shells matching a necklace I have perfectly, so happy!
Just received the star hugger earrings which are gorgeous! I have purchased a number of items from Tomm now and find the jewellery lovely as well as great service. Thank you Lucy and all at Tomm ❤️
A wonderful business to purchase from
A wonderful business to purchase from . I’ve placed a few orders and they have been very gratefully received as presents . I ordered two freshwater pearl bracelets . Two daughters getting married so what do else to buy ! They are absolutely beautiful and I know they will love them . Thankyou xx
Beautiful bracelets I now have 3 & I'm…
Beautiful bracelets I now have 3 & I'm wanting to purchase more. My free gift as I purchased in a promotion was some Beautiful earrings. I get compliments all the time on them & my bracelets. I certainly will purchase more. Thank you for my order. Posted in no time at all, packaged really well & had a lovely little card with my name on thanking me for my order. It's the small touches like that aswell that I love. Thank you Lucy & team x
Really personal service
Really personal service , standard of rings are beautiful
So personable to deal with
I bought earrings as a leaving gift, the weekend I happened to purchase them - there was a promotional offer of buy one item, get another item free.
On arrival both items were absolutely gorgeous!! With a lovely handwritten note, as well as a lovely little card signed by the person who pack it.
I sent a thank you message on instagram, not expecting an message in return, but I did get a thank you for purchasing message and glad that I was pleased. So personable to deal with, it makes a difference!!
Have used before and would use again!!
My go to place for good quality jewlery
I purchased some fab new hoops and got a free gift of another beautiful pair of earrings as they were doing a giveaway offer.
This is my 5th purchase from this company and I can’t rate them enough. I always receive compliments when wearing my necklace and the gem stone anklet which was my first item I have been wearing almost daily for 2 years and it’s still like new.
The jewellery making kit
The jewellery making kit is so much good value and I have had such fun making some bracelets. The packaging is beautiful and they sent me a free gift of a pair of earrings which I love. I would definitely buy from this small business again!
Always such beautiful jewellery
Always such beautiful jewellery and love the personal touches with the packaging.
Customer service is also exceptional - cannot rate Tomm Jewellery highly enough.
I purchased bracelets a while ago on…
I purchased bracelets a while ago on behalf of my Nan for my mom and her siblings, she’s no longer with us so the bracelets have a sentimental value well beyond their worth in pounds. Anyway, one of them was damaged, I messaged the team who were A* when it came to communication and helpfulness. They offer a repair service which I think is amazing as jewellery often has sentimental value. The whole process took less than 7 days from sending to having posted back through my door. It’s so nice to message a real person and get a genuine response. Really chuffed with the service and the product. Thank you so much all at Tomm!
Beautiful quality pearl and silver…
Beautiful quality pearl and silver bracelet, this is the second one I have bought as gift as I was so impressed with the first one. No colour changes and the most stunning gift box and personal note too. We will be back!
First time ordering from TOMM
First time ordering from TOMM and I’m so impressed - from the speedy delivery, lovely packaging, hand written notes which gives a personal touch & the quality is brill - and even a free gift of some lovely earrings - Thank you to all the team and I’ll be looking to place my next order soon! 😃 💕
Beautiful products
Beautiful products, quick and personal service. I had been mulling over ordering for a while then the Bank Holiday offer appear on my Insta feed and that was the push I needed. Delighted with the quality of the products and package. Thank you so much x
Beautiful anklet
Beautiful anklet, perfect for summer days. I ordered the large but it was too big so requested an exchange. So easy to do, the online chat was brilliant. Informed me when they had received the parcel and then told me when the new one had been sent.. Cannot wait to purchase again. 😀🤩
Beautiful, unique, affordable pieces …
My first TOMM bracelet was given to me as a gift and as a clumsy person, I am amazed to still be wearing it, every day, over 2 years later. So I treated myself to another one and I absolutely love it. Outstanding quality, unique beautiful jewellery at very affordable prices! Just looking for purchase number 3!
The necklace is a great reminder of my…
The necklace is a great reminder of my nanny that recently passed. It's well made and was a quick delivery in beautiful packaging definitely recommend
Oh my goodness 🤩
Oh my goodness, Katie at TOMM Jewellery has been extremely patient with me as a customer! From having a faulty earring to an address issue which these things happen! She has dealt with it for me professionally and politely. I will be buying more from them and always tell people where I get my jewellery from because they always ask!
A personal thank you to Katie X
Just bought couple of items as been…
Just bought couple of items as been want ring for long time the are dainty and very pretty just what I want and the delivery was so quick from when I ordered to receiving items. Big thank you xx
⭐️⭐️⭐️⭐️⭐️ plus!!
I have a few pieces of jewellery from Tomm now, love them all. Most special piece being a personalised necklace my husband bought me for my birthday last year with his and our children’s initials on. We have just had our 3rd baby and I wanted to add on our new little girls initial. I emailed Tomm to see if this was possible and received a quick response from the lovely Katie.
Katie has been amazing. I couldn’t ask for better communication and help throughout the full process from start to finish. My necklace has literally just arrived back and it’s absolutely perfect, I’m already wearing it with pride! Thank you so so much Katie for all your help. 100% recommend to anyone who is thinking of purchasing.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







