G&S Specialist Timber Reviews 155

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The small amount of wood blanks I ordered arrived with one item not as requested. I contacted G&S customer services who were very apologetic. They delivered the correct wood blanks the next day. Thi... See more

Rated 5 out of 5 stars

This was my first attempt at buying hardwood and I couldn't be more impressed. My initial enquiries were answered promptly and helpfully by Shaun. When I did eventually order some oak dowels, they cam... See more

Rated 5 out of 5 stars

I am always a little apprehensive when ordering hardwoods unseen after a bad experience with a sawmill in Thirsk North Yorkshire. G&S on the other hand were exactly the opposite. All the oak boards w... See more

Rated 5 out of 5 stars

My experience of g&s Timber was exactly as I want every transaction to be online. First class product as described at the best price, perfectly wrapped and delivered under estimate with a full rec... See more

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4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 5 out of 5 stars

No hassle purchase.

The website is clear and easy to use. Great product deliverd in a timely fashion. Will cetrainly use again.

5 March 2012
Unprompted review
Rated 4 out of 5 stars

Excellent service

For a non tech newbie the website was not as easy to work with as I would have liked. However, my query was dealt with very professionally by Matt in sales and the service I received was excellent although I didn't want a standard product.

My items arrived today and they are exactly as I hoped.

Thank you. I shall be back.

2 March 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service

I found toolsandtimber to be very pleasant and competent. My router was competitively priced and delivery was very fast. I would definitely recommend them.

28 February 2012
Unprompted review
Rated 5 out of 5 stars

Top Online Retailer

Ordered a Tormek T3 with free Knife Jig SVM45

Best price in the whole country and with free delivery (and that is not including the free SVM45)!!!!

I stay in Inverness and Free Delivery is unusual and if it is free it usually means Sometime Delivery! This took 26½ hours from confirmation of the order to delivery – Excellent *****

Good to see a company who are honest and are not profiteering from the cost of delivery to the North of Scotland…… Inverness is on the mainland not in the Isles as a lot of companies believe.

Top Online Retailer

21 February 2012
Unprompted review
Rated 4 out of 5 stars

Next day service

Apart from a small issue with the website order system, which was sorted with Matt from IT, it all went fine.

20 February 2012
Unprompted review
G&S Specialist Timber logo

Reply from G&S Specialist Timber

Thanks Andrew, pleasure to speak to you!

With regards to the small issues you experienced on the site we had just setup a new system for our dowels, thankfully we have now ironed out all issues. Thanks for bearing with us!

Matt

Rated 5 out of 5 stars

Simple ordering with no hassle

The online ordering system is very simple and easy to use. The prices are good and I've received my order with no problems. I wish they had a greater variety of wood available in the sizes I require as it is hard to find, but this is not really a flaw with the company.

15 February 2012
Unprompted review
G&S Specialist Timber logo

Reply from G&S Specialist Timber

Hi Pip, we have a huge variety of other woods and sizes available, give us a call on 01768 891445 and we'd be happy to discuss your requirements.

Rated 5 out of 5 stars

Great price, Great product, Great service

Very very happy with the product, quality in every way. Delivery was speedy (ordered at 6pm Wednesday and arrived Friday morning) I couldn't ask for more..

I would definatley recommend to a friend and already have.

11 February 2012
Unprompted review
Rated 5 out of 5 stars

excellent service

These guys run a very professional and friendly service. Highly recommended, a service that you can be guaranteed will meet your needs.

8 February 2012
Unprompted review
Rated 5 out of 5 stars

Fast super efficient service

Needed hardwood perches for my parrot
Only pine available locally
The site was user friendly quickly delivered
And well packaged also nice to see companies
With good after sales ethos
Well done

2 February 2012
Unprompted review
Rated 5 out of 5 stars

excellent service

I wanted some oak dowelling and their website was excellent and the delivery was excellent - in two days. And quality good. I would definitely use them again

29 January 2012
Unprompted review
Rated 5 out of 5 stars

Unbeleivable service!

I ordered some wood carving tools late on Friday and they arrived early on Monday morning .excellent service! The website is simplicityi itself to use

26 January 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic service!!!!!!!!!!!

Ordered extractor at lunchtime and arrived next morning before 9.30, really impressed, would definately recommend this company and use them again.

19 January 2012
Unprompted review
Rated 5 out of 5 stars

Top notch service

Friendly, efficient and knowledgeable staff, order arrived before noon on the following day. I wish all retailers were this good. I'll definitely be using Toolsandtimber again.

19 January 2012
Unprompted review
Rated 5 out of 5 stars

excellent service

Due to an inadequate description by the manufacturer I ordered £66 worth of parts which turned out not to fit my machine. I rang G & S who simply said 'Send them back" and gave me an immediate refund.

9 January 2012
Unprompted review

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