G&S Specialist Timber Reviews 155

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The small amount of wood blanks I ordered arrived with one item not as requested. I contacted G&S customer services who were very apologetic. They delivered the correct wood blanks the next day. Thi... See more

Rated 5 out of 5 stars

This was my first attempt at buying hardwood and I couldn't be more impressed. My initial enquiries were answered promptly and helpfully by Shaun. When I did eventually order some oak dowels, they cam... See more

Rated 5 out of 5 stars

I am always a little apprehensive when ordering hardwoods unseen after a bad experience with a sawmill in Thirsk North Yorkshire. G&S on the other hand were exactly the opposite. All the oak boards w... See more

Rated 5 out of 5 stars

My experience of g&s Timber was exactly as I want every transaction to be online. First class product as described at the best price, perfectly wrapped and delivered under estimate with a full rec... See more

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4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 4 out of 5 stars

Excellent service but lousy delivery

I ordered online on 17 Dec. The timber is just as advertised but the courier misplaced a package and it did not arrive until 28 Dec.

28 December 2011
Unprompted review
G&S Specialist Timber logo

Reply from G&S Specialist Timber

Hi Stuart, I'm sorry there were some problems with your order.

I have sent you an email to explain.

Kind Regards,

Matt

Rated 5 out of 5 stars

Excellent Customer Service!

This was the first time that I have used G&S. I placed my order on line and was contacted by Matthew Chewter who made sure that I got what I wanted in time for Christmas. I was very impressed and they will be my first port of call in the future!

8 December 2011
Unprompted review
Rated 5 out of 5 stars

Really helpful, very prompt

There were server issues which prevented me placing the order, so I rang T&T and their website person was really helpful and set it up so my order went through. T&T even offered to cut the dowel, knowing that if they did so it would get to me quicker.

This was my first transaction with T&T and would be very happy to return again in the future. Excellent service, very quick and really helpful.

8 December 2011
Unprompted review
Rated 5 out of 5 stars

Super, friendly, family firm you can trust

I bought a Jet lathe from Tools and Timber and had a small problem which has been sorted out by Matt and the rest of the team, without hassle and to my total satisfaction.
Having visited their well stocked premises several times in the last couple of years, I would recommend them whole heartedly. Their wood is the best I've used and they give good advice and support.
If passing on the M6, a vist is a must, it's only 5 minutes to their place at the Alpaca centre. A shop and cafe for the family, while you can pop into Toos and Timber to stock up!

7 December 2011
Unprompted review
Rated 5 out of 5 stars

Tools to have

A first class service, the order was recieved in two days, the items well packaged and no fear of getting damaged. An excellent service. First place I will go for more tools

6 December 2011
Unprompted review
Rated 5 out of 5 stars

a highly recommended team

The service and speed of delivery cannot be surpassed,the package and postage is excellent but the most important thing is the quality and price of the goods was first class.I will not hesitate to use this company again and again .TOP CLASS .

15 November 2011
Unprompted review
Rated 5 out of 5 stars

First class service

This was my first attempt at buying hardwood and I couldn't be more impressed. My initial enquiries were answered promptly and helpfully by Shaun. When I did eventually order some oak dowels, they came next day and were delivered exactly as per my instructions. Very happy with the quality of the wood and the excellent packaging. Will definitely buy from G&S again. Thanks chaps.

4 November 2011
Unprompted review
Rated 5 out of 5 stars

All Round Excellent Service

Super fast delivery. My parcel was delivered next day from ordering and it was free. The goods are as described and prices are competitive. You can ask for much more. Excellent.

3 November 2011
Unprompted review
Rated 5 out of 5 stars

Phil Hartley (Workington)

Typically I ran out of Kreg screws halfway through a project. Even though G&S were out of stock of them, they arrived 10am the next day.

Friendly, courteous, fast and excellent value service. Would recommend to anyone.

Many thanks
Phil

28 October 2011
Unprompted review

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