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Company details
Written by the company
Toolsite is the UK's leading tool and power equipment provider with over 20,000 product lines ready for next day delivery. Free UK delivery and 30 day returns.
Contact info
Unit 8, Killay Precinct, SA2 7BA, Swansea, United Kingdom
- 01792 278149
- accounts@toolsite.co.uk
- toolsite.co.uk
3.7
Average
147 reviews
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Good price and quick delivery.
5 September 2022
Another company trying to rip off…
Another company trying to rip off Scottish delivery postcodes, with surcharges.
Free delivery, then demand £20.50 surcharge the next day !
Parcel force, Post office, DHL and DPD couriers charge no extra.
19 August 2022
Reply from Toolsite.co.uk
Good morning Scott,
I am sorry to hear this and that you're unhappy with highland courier charges. Our delivery terms & conditions do indicate that highland deliveries are subject to additional carriage costs and the postcodes likely to face this.
We have no control over courier rates and these are the charges provided by DPD, TNT and our pallet network of couriers unfortunately.
It is disappointing that couriers charge more to your region but this is listed on our delivery page. I will reach out to you to offer a better explanation of this and I apologise for the inconvenience this has caused.
Kind regards,
Rob.
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