TooTimid Reviews 7,565

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Disgusted with resolving my issues with opened products. the boxes they arrived in were ripped and after inspection, I had some concerns these were not new items. Customer service offered no support... See more

Rated 3 out of 5 stars

Too Timid used to be my go-to company, as they seemed to have honest reviews. Lately, negative reviews don't seem to be published or are dropped when an item is re-listed. I have also recently purcha... See more

Rated 5 out of 5 stars

I have been a long-time customer, particularly as it claims to be entirely (wo)managed and staffed by females. Its products are always reliable; each may not meet my goal, but then each consumer is di... See more

Rated 5 out of 5 stars

I’ve purchased several products from them all of which were shipped discreetly and on time. I enjoy the tips and videos showing me how to pleasure my woman in ways I’ve never thought of!! Just a week... See more

Company details

  1. Online marketplace

Information provided by various external sources

TooTimid.com is an online marketplace known for privately and discreetly shipping a large variety of adult sex toys and lingerie, Their mission is to enhance the sexual well-being of women, men, and couples! Founded in 2000, TooTimid makes a positive impact on women and couples around the World through education, advice, discussion, and various sexual aides. TooTimid has been trusted for more than 18 years and are recognized for their discreet billing, packaging, and secure checkout. They have evolved into an industry-leading company catering to those who wish to improve their intimate relationships. The Romance Company is stocked with vibes, dildos, sex toys, and several other sexual products that will enhance your sex life!


Contact info

3.6

Average

TrustScore 3.5 out of 5

8k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best deals and fast fgrwwt to order from !;ast shipping

Best deals and fast fast shipping ! Everything has always worked great ...only one thing cam and was much smaller then I expected , I also didn't check the measurements it just looked wayyyyyy bigger in the photo ...but I will continue to buy tfronnthen. Ever you actually get what you buy and soon and the free gift is actually free I have got maybe 4 or 3 now !!

24 August 2022
Rated 5 out of 5 stars

Outstanding Company

The whole experience shopping with Tootimid is outstanding; excellent website design, excellent products, excellent customer service.

7 September 2022
Rated 5 out of 5 stars

Best customer ever

Best customer ever! Fast and easy to talk to and helped me get things done and let me take my time to figure out what I wanted

31 August 2022
Rated 1 out of 5 stars

Deceptive business practices and terrible customer service

Company advertises free shipping on orders of 59.00. Once my cart reached that it said I qualified for free shipping. Then once I went to check out, a pop up appeared offering me an additional 20% off if I provided my phone number and agreed to text message offers and alerts once I agreed to. Once applied they now have my personal info and have charged me shipping after telling me I qualified for free shipping prior to giving them my personal info. I called and spoke with customer service which explained to me when the discount was applied it dropped me below the 59.00 free shipping offer that I was already told would be applied. I told him what happened and asked to be given what I was told which was both the discount and free shipping and he wouldnt do it. He transferred me to the "manager" and she also refused to provide me the free shipping. I then asked how to escalate the matter in which she told me to email their help desk, which I did. Same result. They returned my email a day later saying that they are "unable" to honor my request for free shipping. This is not true. This was a simple thing to honor and do from a customer service persepctive and they CHOSE not to. They could have easily made a discretionary decision to do the right thing under the circumstances and what I brought to their attention, but didn't. They could have gained a customer and an order, but they chose not to do the right thing and stand by what I was mislead to believe. Now instead of gaining a customer and an order by making them happy, I will never purchase anything from this company and leave reviews on every site I can find online starting with this one as well as the BBB on my experience with their site and representatives as this is about the principal of the matter, so I hope refusing to work with me and stick me with shipping costs after telling me you weren't was worth it.

2 September 2022
Unprompted review
Rated 5 out of 5 stars

I’ve purchased several products from…

I’ve purchased several products from them all of which were shipped discreetly and on time. I enjoy the tips and videos showing me how to pleasure my woman in ways I’ve never thought of!! Just a week ago I tried holding her legs up and also spreading them apart and holding them side to side during intercourse and she got the surprise of her life having multiple orgasms that night !!! Afterwards she asked what got into me and I told her I watched a video on TooTimid about hitting her Gspot from multiple angles. It’s not just the quality products that keep us coming back it’s also the sexual tips for pleasure that keeps us returning !!!

4 September 2022
Rated 5 out of 5 stars

I've been using TooTimid for a couple…

I've been using TooTimid for a couple of years and have been very happy with them. They are always discreet and I love the products. If I have a problem with an item, they are quick to resolve the issue.

8 September 2022
Rated 3 out of 5 stars

Prices are kind of high

Prices are kind of high. But great products all except for one. Tried to return it. Customer service rude as hell!!!

Don’t like the job. Get about of the business

6 September 2022
TooTimid logo

Reply from TooTimid

Thank you for review. I am so sorry to hear that you had a negative experience. Please check your email for further correspondence from us!

Rated 5 out of 5 stars

I really appreciate the fact that you…

I really appreciate the fact that you guys package everything discreetly. That no one knows where it comes from or what it is. Thank you for the sensitivity of packaging the items that we purchase.

5 September 2022
Rated 1 out of 5 stars

Products are pitiful

Products are pitiful
Terrible misrepresentation
Did not perform as advertised
I will not buy another product
Thank you
Ken

5 September 2022
TooTimid logo

Reply from TooTimid

Thank you for your review. We are so sorry to hear that you are unhappy with your items. Please check your email for further correspondence.

Rated 1 out of 5 stars

The product arrived broken

The product arrived broken, with no paperwork on where or how to return and get a refund.

5 September 2022
TooTimid logo

Reply from TooTimid

Thank you for your review. We are so sorry to hear your item isn't working. Please check your email for an offer from us!

Rated 5 out of 5 stars

Excellent company

Very pleased with Too Timid. The product videos are extremely helpful and packaging is indeed discrete. I have been very satisfied with my orders.

4 September 2022
Rated 5 out of 5 stars

Grateful Granny

I am a new client here. Your customer service is off the charts high!!! My first purchase, Bloomgasm, stopped working after a very short time. I called customer service and I was sent a new one. No hassel of "do yoiu have the receipt or the box it came in." I receive the new one. I lose the charger on that one. I called here to purchase a new charger. They are not sold seperatly. I am then sent a NEW toy, again. The thing is, while speaking with the girl here, she was telling me how to clean it, and not to submerge it in water, but in their add, it says yoiu CAN take it into the tub or shower. Anyway, that's my story and i'm sticking to it! I found out last Christmas Eve that my husband has been in an affair for the past four years now. He told plenty of people he left the marriage, but he forgot to tell me. Divorce will be rough. He is still with her. He tells me he still loves me and that he is my best friend. I am in therapy with a great therapist and am on meds. And my beloved puppy past August first. In my arms. Long haired mini doxie. A real god boy. And I turned seventy last January 2. All this happened just since last Dec. 24. it is a blessing in disguise. For one thing , I am learning to play with your toys...

3 September 2022

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