TopArchery Reviews 276

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Honest and up front about the amount of time delivery would take. Warden 1.0 bow arrived well packaged as did the accessories I ordered. Would highly recommend, just understand delivery time might be... See more

Rated 1 out of 5 stars

TOP ARCHERY IS NOT TOP AT ALL! Do not buy from them, they lie about their products, they lie about their location, they ignore requests for a return address. Totally disreputable company that claims... See more

Company replied

Rated 5 out of 5 stars

The customer service from Julia at Top Archery was fantastic. There was a long wait for the bow I was looking to purchase because of high demand, but when a bow that was close to the poundage I wante... See more

Rated 5 out of 5 stars

I ordered my bow directly from TopArchery and couldn’t be more satisfied with the service. I haven’t finished setting it up yet but everything looks very good. It has a great draw with no stacking at... See more

Company details

  1. Outdoor sports shop

Written by the company

TopArchery is committed to bows and arrows equipment, specializes in both traditional and modern recurve bows. TopArchery also developed archery accessories, shooting gear production lines to make customer have one-stop shopping experience in our store.


Contact info

4.0

Great

TrustScore 4 out of 5

276 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

I have not received my purchase but…

I have not received my purchase but you have been paid amazon did not send it .I would appreciate it very much if you could do something about it or refund my money thank you

28 August 2023
TopArchery logo

Reply from TopArchery

Hi Tracy,

Hope you are well!

The quiver package tracking number is LR070479787CN, Time of delivery:2023-09-09.

We have communicated the delivery information of this package to you via email.

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Rated 1 out of 5 stars

Unfortunately I have yet to receive my…

Unfortunately I have yet to receive my bow and it's been 10 days. Improving on package tracking would be something I recommend.

24 August 2023
TopArchery logo

Reply from TopArchery

Hi Steve,

Hope you are well!

You placed an order on August 25th, we sent out the package on the same day, and we sent a shipping confirmation email to your email.
This package tracking number is 782944563961 via FEDEX. You received the package on August 27th, and we sent a shipment delivered email to your email.

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Rated 4 out of 5 stars

Good Stuff!

The bows look great and so do the arrows, they feel like high quality materials, which is awesome. My only complaint was that we didn't receive the right color arrows.

18 August 2023
Rated 5 out of 5 stars

Great experience!

Good description of products and low prices. Checkout was easy and tracking the package was a breeze. Received it earlier than expected, package was damaged but the product was not affected.

28 July 2023
Rated 5 out of 5 stars

When TopArchery was contacted about our…

When TopArchery was contacted about our order shipment, they were very accommodating.
They do list their products using the METRIC system which is different than the STANDARD system we in the United States are more familiar with.
The target we received is less than ONE-INCH or 2CM, leaving us disappointed it wasn't the TWO-INCH we required.

25 July 2023
Rated 3 out of 5 stars
TopArchery logo

Reply from TopArchery

Hi Giacomo,

Hope you are well!

We have been tracking packages closely and look forward to providing you with better products and services.

Any questions feel free to contact us.

Best regards,
Julia L.

Rated 3 out of 5 stars

The only thing…

I really really appreciate the customer service the website is really good the only thing is and the target I ordered looked a little different that the image on the website and one of my arrows nocks was broken other that that I'm really happy about my order.

18 June 2023
TopArchery logo

Reply from TopArchery

Hi Jose,

Hope you are well!

We apologize for the bad shopping experience.
We have reissued the product for you and look forward to providing you with better products and services.

Any questions feel free to contact us.

Best regards,
Julia L.

Rated 4 out of 5 stars

Wooden Arrows

I recieved an excellent set of wooden arrows and in excellent time, but the knocks were of a cheap plastic and were too big for my generous serving. I have been forced to shoot one over, two under in order to keep the arrow from falling off the string.
Otherwise, excellent wooden arrows! I really hope you can remedy the knock situation.
Thank you.
G-

6 June 2023

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