Honest and up front about the amount of time delivery would take. Warden 1.0 bow arrived well packaged as did the accessories I ordered. Would highly recommend, just understand delivery time might be... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
TOP ARCHERY IS NOT TOP AT ALL! Do not buy from them, they lie about their products, they lie about their location, they ignore requests for a return address. Totally disreputable company that claims... See more
Company replied
The customer service from Julia at Top Archery was fantastic. There was a long wait for the bow I was looking to purchase because of high demand, but when a bow that was close to the poundage I wante... See more
I ordered my bow directly from TopArchery and couldn’t be more satisfied with the service. I haven’t finished setting it up yet but everything looks very good. It has a great draw with no stacking at... See more
Company details
Written by the company
TopArchery is committed to bows and arrows equipment, specializes in both traditional and modern recurve bows. TopArchery also developed archery accessories, shooting gear production lines to make customer have one-stop shopping experience in our store.
Contact info
Room 703, Building 1, 186 Quan Shun, No. 211 Zhanlan Road, Luo Long District, 450000, Luoyang, China
- +86-17513251879
- support@toparchery.com
- toparchery.com
4.0
Great
276 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The custume service was perfect, and thank you, Julia, for that...
The custume service was perfect before and during the purchase, always helping me, within a short time, with clear instrutions and answers. And, for a bonus, being gentle and comprehensive during all that.
4 May 2023
great quality arrows
i ordered new arrows for my compound bow because the previous ones i used kept snapping when they would impact the target, and these arrows have held up leagues above the old ones!
3 June 2023
False "In stock" appearance
I have not received my order yet, but it is in transit. The bow I originally ordered and paid for said on the main website that it was in stock and ready to ship, but a few days later I received an Email from customer support stating that the bow was in fact out of stock and would not be restocked for a long time.
I was given the option for another bow and some included gifts which did sweeten the pot, and I hope I have better experiences with them in the future.
19 May 2023
It was a gift for my husband
17 May 2023
quick to correct issues
Received the bow and most of the accessories in a timely fashion. The things that weren't included were sent, unexpectedly, very quickly. This is a gift and everything was received in a timely fashion, even those things that had to be shipped separately.
6 May 2023
very good service
3 May 2023
Reply from TopArchery
Hi Larry,
Hope you are well!
The logistics tracking website shows that our package has been delivered successfully.
Your item was delivered in or at the mailbox at 9:41 am on May 15, 2023 in CLEVELAND, OH 44102.
Any questions feel free to contact support@toparchery.com
Best regards,
Julia L.
Very bad customer service
21 April 2023
Reply from TopArchery
Hi Sandeep,
Thanks for your email!
You bought a left-handed bow, and the product we sent was also a left-handed bow, but you always thought that what you received was a right-handed bow.
We have been patiently communicating with you about left and right bows in emails.
Any questions feel free to contact support@toparchery.com
Best regards,
Julia L.
Product was very nice quality and…
Product was very nice quality and delivery was fast. 9 days from China to Arkansas, very nice. Arrows are very beautiful.
5 April 2023
Great equipment at great prices!
Great equipment at great prices!
Everything arrived as promised, packaged well and in great condition.
19 March 2023
Great bow but bow string..?
The bow came right on time and nothing was missing. The package was a little damaged and I question if they gave me the wrong bow string for it since it was a bit short but otherwise everything else was great.
20 March 2023
First of all
First of all, the product was shipped from China in less than desirable packaging. I ordered a beginner bow and had to assemble it with NO instructions. Pathetic. I will never do business with this site again.
18 March 2023
Reply from TopArchery
Hi Julie,
Hope you are well!
Our products are well packaged, our product descriptions have pictures of accessories, and TopArchery YouTube channel has assembly videos.
Any questions feel free to contact support@toparchery.com
Best regards,
Julia L.
Everything came in fine
Everything came in fine. The packaging was a little beat up but the bow was straight.
17 March 2023
Just took two dang long to get here I…
Just took two dang long to get here I still haven't gotten it and it is March 30th I ordered it on the 15th or 16th I believe I was really wanting to get it and I thought it was or USA
16 March 2023
Reply from TopArchery
Hi Steve,
Hope you are well!
Our website shipping policy states the package shipping time. The fastest package arrives within 7 days, sometimes the package delivery time will be delayed.
Any questions feel free to contact support@toparchery.com
Best regards,
Julia L.
Perfect Pull Range
Perfect Pull Range and easy assembley. I did however have to take a little material off the mounting end to allow bolt installation.
8 March 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.