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Top Auto Balear Reviews 487

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the friendly and professional staff who make the rental process smooth and efficient. Many appreciate the convenient pick-up and drop-off locations, including options in Palma downtown and at the airport, which are often described as quick and hassle-free. People also frequently mention the great value and low prices, often finding them to be the cheapest compared to other rental companies, with no hidden fees. The cars are generally described as clean, new, and in great condition, often matching the agreed-upon model. However, some customers also noted issues with specific vehicles, such as a slight difficulty with the gas pedal or a tire leak. A few other people also felt that the car provided was too small for their needs, despite prior communication about their requirements.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and reliability.... See more

Staff

Customers consistently note positive experiences with staff, frequently describing them as friendly, helpful,... See more

Location

Customers had positive experiences with location, highlighting the convenience of picking up and dropping off... See more

Price

People report positive experiences with price, finding them fair, reasonable, and competitive compared to... See more

Product

Clients share positive opinions on product, with many reviewers describing the cars as good, great, clean,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went perfect. Top Auto Balear offers the possibility to rent a car in Palma downtown which is advantageous vs most rent-a-car firms that offer only the possibility to pick the car up at the... See more

Rated 5 out of 5 stars

The experience was fantastic - everything worked smoothly. No surprises. - Very nice staff, good communication via email and Whatsapp. - Clean and new car with low mileage. - Car model as agre... See more

Rated 5 out of 5 stars

Fantastic experience dealing with this car rental company. Rented for 1 week. Super value, excellent communication and very friendly staff. Car as booked, quick and easy collection and we were away to... See more

Rated 5 out of 5 stars

The best rental company we’ve used in Mallorca. We got a great price and picking up and dropping off the car was really quick and simple - no taking buses to industrial estates in the middle of nowher... See more


Company details

  1. Car rental company
  2. Car rental service

About Top Auto Balear

Written by the company

⭐️We want you to rent a car with us, but most of all, we want to be a part of your holidays!

❤️We will do our best to make your experience of picking up and dropping off the car as easy and enjoyable as possible! At the airport? No problem. Would you rather leave it somewhere else? We fix it!

🏝We are not a multinational, we are travelers and we know what is most important: experience.

👍Unlimited mileage Full / full fuel tank All risk insurance with or without excess. No surprises, includes glass and tires, payment on destination and free cancellation, free additional driver...


Contact info

4.8

Excellent

TrustScore 5 out of 5

487 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Car rental excellence

Car was good.
Continuous info about finding the pick up and return.
Video assistance.
Good command of English of the car service person.

8 September 2025
Rated 5 out of 5 stars

Car rental for three days

Car rental for three days. No hidden fees or surprise. Just paid the price indicated on the website. Cheap price compared to other ones. Drop of the car in a mailbox and fast recovery of the warrant. I Recommend.

22 September 2025
Rated 5 out of 5 stars

Highly recommended

Everything was great and very professional. A big thank you to the Czech-speaking female employee, who made communication so much easier. I truly enjoyed the whole experience.

18 September 2025
Rated 5 out of 5 stars

Good booking

Made a reservation a head of time , althought i didnt get the car i booked online they made sure to give me an automatic vehicle same value. It was easy in n out picking up n dropping off. The car was great. We purchased the premium insurance , no need to refill gas or worry about minor scratches. Everything was covered. Booked for 3 days. The gas was left with a little over 1/4 tank. So it did great. Def book again thanks!

8 September 2025
Rated 5 out of 5 stars

Great experience

The experience was fantastic - everything worked smoothly. No surprises.

- Very nice staff, good communication via email and Whatsapp.
- Clean and new car with low mileage.
- Car model as agreed.
- Multiple options regarding insurance or full gas return policy.
- Multiple places in Palma to pick-up and drop-off the car. This was very handy because you can return the car near Aquarium also, then go see the Aquarium and then take a bus to the airport.

2 September 2025
Rated 5 out of 5 stars

Excellent service and value.

Fantastic experience dealing with this car rental company. Rented for 1 week. Super value, excellent communication and very friendly staff. Car as booked, quick and easy collection and we were away to enjoy our honeymoon. On return, parked the car and sent a whatsapp with photo as arranged and our deposit had been returned before we had landed back at Gatwick. Will definitely use again if we are back on the island.

14 August 2025
Rated 5 out of 5 stars

convenient car rental ..had car…

convenient car rental ..had car delivered to hotel as well as picked up after a 2 day rental..car was clean and easy to drive...bought the premium package which include full insurance/full tank of gas .. easy peasy

22 August 2025

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