Top Caddy Reviews 

93
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have bought batteries from Len for many years. First for golf trollies and laterly for a Paterson buggy. Every time its been the same. Great and honest advice and a suitable battery for a competiti... See more

Rated 5 out of 5 stars

Just bought a Patterson Highlander buggy from Len .Could not fault the whole buying experience from start to finish Apleasure to deal with. Will recommend to anyone who asks. Cheers. Graham Brown.... See more

Rated 5 out of 5 stars

Lithium golf battery charger failed within 7 months and following a quick phonecall to Len, he despatched a new replacement one to me that arrived 2 days later. No quibbles, just good old fashioned gr... See more

Rated 5 out of 5 stars

Have dealt with this company before which is why we chose again for new purchase. Len is so helpful and knowledgeable. All queries and questions answered quickly. Excellent value for money. Goo... See more

Company details

  1. Hobby shop

Information provided by various external sources

Topcaddy.co.uk are the most experienced Golf Battery, Golf Buggy and Electric Trolley supplier in UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(93)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A1 service

Len goes out of his way to provide a great service and advice and first class communications. I thoroughly recommend this company without hesitation

25 March 2021
Unprompted review
Rated 5 out of 5 stars

Always goes the extra mile

A couple of days a go my 5 amp LiFePO4 charger stopped charging my extended 26Ah 12V battery with the negative cable working loose from the Powerpole connecter and the positive parcially hanging out the extra fuse on the front of the charger did its job by cutting power. I tried reinserting the negative cable with no luck with the charger showing a green light so no damage done but no power was getting to the battery so I contacted Len for advice straight away who then promptly posted out a quality high current Torberry cable terminated with ring terminals so after snipping the terminals off and splicing the cable to the charger and securing it with electrical tape my battery is happily charging up with no issues now this is what I call outstanding service and going the extra mile to resolve such a minor issue. Its very rare in my experience especially today to find a company who is willing to work with you to resolve even the smallest of issues thank you.

22 January 2021
Unprompted review
Rated 5 out of 5 stars

top caddy highlander golf buggy

i bought a second hand highlander single seat buggy from Len at top caddy in June 2020 and i could not of asked for more as a large build guy of 16 stone, Len suggested this buggy. the course i play every week is quite hilly and this baby gets me around the course twice on a single charge. the lithium battery is well worth the money This buggy has made all the difference to me as i thought i was going to have to retire for mobility reasons but not now i cant thank Len enough for his advice and help

20 January 2021
Unprompted review
Rated 5 out of 5 stars

Great Product and Customer Service

Ordered a golf trolley for my partner's birthday and delivery was slightly delayed however Top Caddy kept me updated, responded to my calls and emails promptly, their customer service was outstanding. When the trolley did arrive it exceeded our expectations. The quality and design was excellent! I would definitely recommend Top Caddy

15 December 2020
Unprompted review
Rated 1 out of 5 stars

Bought a battery for my trolley went to…

Bought a battery for my trolley went to play golf connected it to trolley in the normal way and then bang and smoking. Basically blew my trolley up so thought I’d try on the other trolley but exactly the same happened.So got in contact with them and basically they didn’t want to know.They put the phone down on me and basically said it’s my fault.Antbody thinking of buyîng don’t they will damage your.Shocking do not buy from here total con.

8 September 2020
Unprompted review
Top Caddy logo

Reply from Top Caddy

This customer connected the simple connection to trolley the wrong way round and in turn as his trolley didnt have reverse polarity protection in its control box it blew,its the customers responsibility to connect correctly which 99% do,the battery was not at fault yet it hasnt been returned for a refund either...we object to this review as it is factually incorrect.just trying any excuse from battery issue to connector issue for sadly plugging incorrectly.has been abusive and threatening to us.

Rated 5 out of 5 stars

Replaced failed Lithium golf battery charger.

Lithium golf battery charger failed within 7 months and following a quick phonecall to Len, he despatched a new replacement one to me that arrived 2 days later. No quibbles, just good old fashioned great customer service. Can't recommend him enough. Wish all companies were like this.

6 July 2020
Unprompted review
Rated 5 out of 5 stars

First Class Service

I needed a new lithium battery for my golf buggy and thank goodness I found Top Caddy! Their product knowledge, help and advice from my initial enquiry was first class and my order arrived promptly the following day. Great service and I would definitely recommend them.

22 May 2020
Unprompted review
Rated 5 out of 5 stars

TopCaddy is Top Class

I can't speak too highly of the help and support I have received from Len at TopCaddy since I became a customer a couple of years back. Apart from receiving excellent value when I purchased my ride-on buggy, on two occasions since, I have experienced problems with battery/charger connections, likely to have been down to my lack of knowledge/experience rather than faulty equipment. Both times I have been bailed out promptly by relevant advice, and the prompt shipment of replacement parts, at no cost.
It is rare to find such a high standard of service and I heartily and unequivocally recommend the company to anyone looking for the equipment and services they provide,

21 May 2020
Unprompted review
Rated 5 out of 5 stars

Super service

Very fast shipping to the Netherlands. One of the wheels was damaged, probably by shipping, but instantly there was send a new one.
I have bought a golf trolley (Golfstream Vision) and I am very happy with it.

21 January 2020
Unprompted review
Rated 5 out of 5 stars

New Customer

What a pleasure to deal with Len at topcaddy. Very knowledgeable, prompt contact and dispatch, I received my new trolley within 24 hrs of order, simply top class service. I will recommend to all my friends in future and will use again when the need arises.
A Brown

16 January 2020
Unprompted review
Rated 5 out of 5 stars

I had first class advice when I…

I had first class advice when I purchased and, after a freak incident with a towel getting wrapped around part of the trolley mechanism (entirely my own fault), a replacement part sent out (long after I'd purchased the trolley).

Whilst having owned the trolley I purchased from Len, I've seen several friends who didn't take my advice to buy from TopCaddy break down on the course (they'd purchased one of the brands who have massive distribution through pro shops).

Highly, highly recommended.

6 January 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look