TopCashback is my go-to for cashback savings. Their rates are consistently higher than competitors, and they even beat others by 1% if you submit a claim. I’ve saved hundreds just by clicking throug... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Definitely the best cashback site in Australia. Recently had a cashback that did not track due to a DOA laptop from Lenovo, I got assistance from an amazing rep which promptly sorted out the issue wit... See more
I have been using TopCashback for savings for more than a year and have had a great experience always. Only once I have had an issue wherein I didn’t read the terms well enough but the representative... See more
The Top CashBack Australia process is so easy and it is genuinely worth it. I’ve just completed my first withdrawal of cash back to PayPal and it was simple and streamlined. I’m continuing to use Top... See more
Company details
Written by the company
Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.
Contact info
4.4
Excellent
261 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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No minimum Payout amount!
No minimum Payout amount!
Unlike Shopback, etc that requires you to have $10 to make any Withdrawals.
8 May 2026
Unprompted review
easy to use the site
7 May 2026
Unprompted review
the top cashback site
Excellent opportunity to earn cashback at a very high discount rate and very trustworthy top cashback brand
6 May 2026
Unprompted review
Constantly chasing cashbacks!!
Not only is the app appalling but so are the responses from customer service. Make it difficult to contact them. And when you get a response, not one of the issues I raised was addressed. I was referred by a friend to use this as I prefer shop back. To navigate the website for the history of what you have purchased challenging. Nothing seems to record nor do my cash backs. I definitely won’t be using top cash back and their crappy app again. Good luck chasing every transaction.
5 May 2026
Unprompted review
Reply from TopCashback Australia
Hi N Cee,
Thank you for taking the time to share your feedback, and we’re very sorry to hear about your experience.
We understand how frustrating it can be when transactions do not track as expected or when navigating the app and website feels difficult. We’re also sorry to hear that you felt your concerns were not properly addressed by our support team.
Cashback tracking can sometimes depend on several factors, including retailer reporting and browser/app tracking permissions, but we completely appreciate that this does not make the experience any less frustrating from a member’s perspective.
Your feedback regarding the app experience, transaction history visibility, and communication from support has been noted and will be shared internally with the relevant teams for review and improvement.
We would still welcome the opportunity to look into your account and any missing transactions further. If you’re willing, please contact us at contact@topcashback.com.au with your account details so we can investigate this properly for you.
Thank you again for your feedback.
Kind regards,
The TopCashback Team.
TopCashback Performance
TopCashback maintained their commitment. The process was pretty user friendly and without any hassle
29 April 2026
Unprompted review
It was really easy to do
4 May 2026
Unprompted review
The best cashback you will ever get
The best cashback you will ever get. Lovit Love it love 💕💕💕💕
3 May 2026
Unprompted review
I’ve been using cashback apps since they’re start
I’ve been using cashback apps for 10years and these guys have taken the crown on average 25-50% better than the competitors. Big thanks to finally having an app!
2 May 2026
Unprompted review
Very slow cashout experience
23 April 2026
Unprompted review
Reply from TopCashback Australia
Hi Seng Yun,
Thank you for your feedback.
We’re sorry to hear that your cashout experience has felt slow. Cashback payments can sometimes take longer than expected as we rely on retailers to first validate and release the commission to us before we can pass this on to members.
That said, we understand waiting can be frustrating, and we appreciate your patience throughout the process. We’re continually working with our retail partners to improve turnaround times and provide a smoother experience for our members.
If you would like us to look into a specific payment or transaction for you, please feel free to reach out to us at contact@topcashback.com.au
with your account details.
Kind regards,
The TopCashback Team.
Great free money
Another successful cashback payout from Trustpilot. I’ve used them for years and very impressed.
30 April 2026
Unprompted review
Recently I had my account locked as did…
Recently I had my account locked as did other family members because we were using ‘multiple accounts’ which breaches TopCashback’s policy. We acknowledge we have multiple accounts, we also acknowledge we have a big family. Some family members have had their accounts finally unlocked which we are thankful for. Others are still locked and we have just realised that payments that say ‘completed’ have not reached our bank account but with this status you would think they have and if there was a problem we would have been advised 🤔 It is a bit disappointing that no one has contacted us and informed us that these payments have been stopped/ held up .. as they date back several months. We have contacted TopCashback multiple times, hopefully 🙏 this is an honest oversight and will be sorted shortly.
I have still given TCB a 4 star 🌟 rating as I am hoping to have this rectified as we have been loyal customers for some years and have mostly had good service and positive experiences 🙏
30 April 2026
Unprompted review
Money transfer
It was not obvious where to click to confirm the change. I eventually found it by clicking everything else.
29 April 2026
Unprompted review
Easy and quick cash back
Easy and quick cash back. Almost 99% vendors are under their umbrella so we get the most buck for your shopping. Highly recommended!
10 February 2026
Unprompted review
TopCashback is trustworthy
TopCashback is trustworthy. I had an issue where a vendor declined my cashback payment. After I lodged a complaint with supporting evidence, the TopCashback team reviewed it, communicated within a reasonable timeframe, and credited my cashback as it should have been.
25 April 2026
Unprompted review
Account wrong closed
"Hi, my account was mistakenly closed due to an account overlap issue. I've sent an email to support but haven't received a reply. Could you please help me flag this to the technical team? My name is Junwen Yang. Thanks!"
25 April 2026
Unprompted review
Reply from TopCashback Australia
Hi Junwen Yang,
Thank you for reaching out.
I’m sorry to hear about the issue with your account — I understand how concerning this must be, especially as you’re waiting for a response.
Our team is currently working through a high volume of enquiries, but please be assured that your email has been received and will be reviewed. They will get back to you as soon as they reach your case.
In the meantime, we kindly ask for your patience while the team works through all requests.
Thank you for your understanding.
Best Regards,
The TopCashback Team.
Good savings - fast payment - easy to use site
user-oriented site, easy to use, quick and efficient, does what it says will do/promise. keep clear and transparent payment records, fast payment. Excellent service. Excellent savings for users. Would definitely recommend.
23 April 2026
Unprompted review
delays, delays and more
delays, delays and more delays.
THEN Top Cashback staff got Argumentative after changing the effective dates
17 March 2026
Unprompted review
Reply from TopCashback Australia
Hi Lee,
Thank you for taking the time to share your feedback.
We’re really sorry to hear about your experience and understand how frustrating delays can be, particularly if there has been any confusion around effective dates. We’re also concerned to hear that our communication came across as argumentative — that’s certainly not the standard we aim to uphold.
We take feedback like this seriously and will be reviewing this internally to ensure we continue improving both our processes and how we communicate with our members.
We’d genuinely appreciate the opportunity to review your case and provide a clearer update.
If you’re willing, please reach out to us at contact@topcashback.com.au
with your details.
Thank you again for your feedback.
Best Regards,
The TopCashback Team.
TopCashback is pretty good unless you expect Accor to pay out on time
TopCashback is pretty good unless you have purchased from the Accor hotel group , who take as long as a year and then sometimes refuse to pay out, it would be better for TopCashback to drop this unreliable and deceitful business ( i had 70 nights with Accor in 2025, so i know what some of their hotels are capable of )
20 April 2026
Unprompted review
They will not pay the big cashbacks
They will not pay the big cashbacks. Bought VPN subscription through them @98% cashback. Its been almost 7 months and they are waiting to hear back from retailer.
Poor customer support. So I would recommend dont fall for those big cashback traps on the site because yoo are not going to get those.
22 September 2025
Unprompted review
Reply from TopCashback Australia
Hi Ashar Waleed,
Thank you for sharing your feedback, and I’m really sorry to hear about your experience — I understand how frustrating it must be to wait this long, especially for a high-value cashback.
For some offers, retailers can take longer to validate transactions. This is because they need to complete their own checks (such as confirming eligibility, cancellations, or usage terms) before releasing the cashback to us.
That said, I completely appreciate that the delay and lack of resolution so far is disappointing. Please be assured that we do continue to follow up with the retailer on your behalf, as we can only progress the cashback once we receive their final confirmation.
We certainly don’t intend for any offers to feel misleading, and your feedback is important. If you haven’t already, I’d encourage you to reach out to us at contact@topcashback.com.au
with your account details or claim reference so we can review your case specifically and provide you with the most up-to-date status.
We appreciate your patience and the time you’ve taken to share your experience.
Kind regards,
The TopCashback Team.
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