TopCashback Australia logo
Visit website

TopCashback Australia Reviews 269

•
TrustScore 4.5 out of 5

4.5

Cashback provider
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use, the excellent website and web extension, and the overall value for money. Many people appreciate the straightforward process for earning and receiving cashback, with some highlighting the absence of minimum withdrawal amounts as a significant benefit. However, some people were dissatisfied with the payment and refund processes. A few reviewers reported not receiving advertised cashback or experiencing issues with tracking and payout, with some even claiming their cashback was not paid out or was removed.

What people talk about most

Payment

Users describe ambiguous interactions with payment. While some customers praise the easy and fast payout... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Website

Customers had positive experiences with the website. Many reviewers found it easy to navigate and use, with... See more

Refund

Clients share ambiguous opinions on refund experiences. Some customers report easy and quick cashback, with... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers highlight the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TopCashback is my go-to for cashback savings. Their rates are consistently higher than competitors, and they even beat others by 1% if you submit a claim. I’ve saved hundreds just by clicking throug... See more

Rated 5 out of 5 stars

I have been using TopCashback for savings for more than a year and have had a great experience always. Only once I have had an issue wherein I didn’t read the terms well enough but the representative... See more

Rated 5 out of 5 stars

Definitely the best cashback site in Australia. Recently had a cashback that did not track due to a DOA laptop from Lenovo, I got assistance from an amazing rep which promptly sorted out the issue wit... See more

Rated 5 out of 5 stars

The Top CashBack Australia process is so easy and it is genuinely worth it. I’ve just completed my first withdrawal of cash back to PayPal and it was simple and streamlined. I’m continuing to use Top... See more

Company details

  1. Cashback provider

Written by the company

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

269 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

It took ages for the payment to become…

It took ages for the payment to become available.

4 March 2026
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Mike Shams,
Thank you for your feedback. I’m sorry to hear that it took a long time for your payment to become available. We understand how frustrating delays can be when you’re expecting your cashback.

Cashback pay-outs typically take a minimum of around 12 weeks for confirmation and payment, and in some cases can take longer — particularly for subscriptions or travel bookings. We do our best to keep members updated throughout the process as the retailer validates the transaction. As soon as it is validated, you can cash out straight away without any delays.

We truly appreciate your patience and thank you for using TopCashback. If there’s anything further we can assist you with, please don’t hesitate to let us know.

Best Regards,
The TopCashback Team.

Rated 2 out of 5 stars

Get a big problem with payout…

Get a big problem with payout proceed,keeps showing my account got an error and cannot resolve it.

15 February 2026
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Ming Xia,

Thank you for reaching out here.

If you’re receiving an error message, please kindly raise a support ticket directly from the affected account so our team can investigate the issue further and assist with resolving it as quickly as possible.

Once submitted, the relevant team will review the details and get back to you with guidance.

We look forward to helping you get this sorted.

Best Regards,
TopCashback Team.

Rated 2 out of 5 stars

Good Deals < Bad Customer Service

Top Cashback provides some good deals with certain retailers. However, they’re ultimately let down by poor customer service.

16 February 2026
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi John Rose,

Thank you for your feedback — we really appreciate you taking the time to share it.

We’re pleased to hear that you’ve found value in some of the deals we offer, but we’re genuinely sorry to learn that your experience with our customer service hasn’t met expectations.

We understand how important timely and helpful support is, especially when it comes to cashback queries, and we’re continuously working to improve our response times and overall service experience.

If there’s a specific issue that remains unresolved, we’d be more than happy to look into it further and assist you directly if you contact us on contact@topcashback.com.au

Best Regards,
TopCashback Team.

Rated 5 out of 5 stars

Easy to use.

Once installed, it easy to use. I enjoy shopping via the app and the rebates keeps adding up.
I've just withdrawn some of the rebates. It works!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

TopCashback have been awesome!

TopCashback have been awesome! Never had a drama with their service etc. they have always gone it to bat for me whenever a purchase didn’t track properly. They always (so far) get the correct cash back in the end. Thoroughly recommend TCB 👍🏼

2 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look