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TopDog Travel Insurance Reviews 

1,435
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the website for being extremely easy to navigate, simple to use, and very straightforward when filling out application forms. People consistently highlight the excellent, highly competitive prices and note that the purchasing process is efficient and quick. Consumers note that applications are quick to sort out, straightforward to access, and very easy to complete. However, some customers also noted minor issues, mentioning frustrating navigation features on the updated website, unexpected policy cost changes, and slight delays in receiving documents. Despite these occasional drawbacks, people generally feel confident in the coverage provided and find the service reliable for travel needs.

What people talk about most

User experience

Users describe positive interactions with user experience, finding the platform very easy to navigate and... See more

Price

Customers consistently note positive experiences with price, highlighting competitive rates and affordable... See more

Staff

People report positive experiences with staff, highlighting good communication and helpful service. Reviewers... See more

Website

Reviewers express great satisfaction with the website, highlighting that it is very easy to use, navigate,... See more

Service

Reviewers highlight positive aspects of service, noting helpful staff who ask the right questions to secure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For the same cover as other providers the price was the deciding factor. The end of the holiday when we’re back home will truly decide if the 5 stars are a true reflection.

Rated 5 out of 5 stars

The Fumendo the person I spoke with he was excellent in dealing with me and what we wanted. He was courteous and respectful took his time to explain about what paying too much was about. It would... See more

Rated 5 out of 5 stars

Obtaining travel insurance for my wife and myself, both with existing medical conditions, was very straight forward with Top Dog on-line application. The price quoted was competitive and provided the... See more

Rated 5 out of 5 stars

Having searched online for holiday insurance Top Dog came out top for both price and cover. Extremely easy website to use. Would highly recommend.


Company details

  1. #35 of 67 best companies in Travel Insurance Company
  2. #107 of 227 best companies in Insurance agency
  3. #59 of 140 best companies in Insurance company

About TopDog Travel Insurance

Written by the company

Our travel insurance is designed to protect you from those unexpected situations, either before or during your holiday. We offer you peace of mind with cover for unforeseen expenses including medical emergencies, lost luggage, delays and cancellations.
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Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

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4.7

All reviews

(1,435)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchased a family annual holiday…

I purchased a family annual holiday insurance policy recently over the telephone. I have used TopDog before and because I found the service good returned to them. All questions asked were explained and if you changed your mind during the process there was no problem altering previous decisions. The operate was polite and helpful.

3 March 2020
Unprompted review
Rated 5 out of 5 stars

Errol made the process simple and…

Errol made the process simple and friendly. He was efficient and effective. The process is, as always, long winded and frustrating but Errol was chatty and helpful.
When it is a renewal “no change to last year’s information should suffice!!! It does with other companies. It is virtually automatic. Also, 3 items of identification!! “Your full address” is better than first line and postcode (4 items)!!

2 March 2020
Unprompted review
Rated 5 out of 5 stars

Competitively priced

Competitively priced, an easy website to get instant quotations, they seem to be a very professional insurance company. this is our second travel insurance that we have use Top Dog.

27 February 2020
Unprompted review
Rated 4 out of 5 stars

Sorry did not really understand how to proceed when stars appeared had i understood their relevance i would have scored accordongly.

Spoke to someone whose name I do not have and found them to be informative and knowledgeble.

26 February 2020
Unprompted review
TopDog Travel Insurance logo

Reply from TopDog Travel Insurance

Hi David,

Thanks for getting in touch, my name's Hallie and I'm part of Team Alpha. We really appreciate your feedback and are delighted that you chose us for your travel insurance needs. However, 1 and 2 stars star are the lowest score you can give on Trustpilot and it does not reflect your positive comments, is there anything more the team or I can do for you? Please feel free to email me at responses@tifgroup.co.uk where I'd be happy to assist you further.

Thank you once again for your feedback.

Many thanks,
Hallie

Rated 5 out of 5 stars

Website seemed reasonably easy to use

Website seemed reasonably easy to use, not necessarily the cheapest but coverage for money not to bad.
I have used before several years ago but never had to claim from any insurer yet.

21 February 2020
Unprompted review
Rated 5 out of 5 stars

this is the third time we have renewed…

this is the third time we have renewed our ravel insurance with top dog that speaks for its self, very easy to fill out the paper work on computer , i made a mistake with the start date ,sent an email with correct date,had a return email from jake said he would sort for me,then got another from charlotte to confirm right start date both are a credit to top dog,thank you again for your help,reccomend to anyone looking for travel insurance,

20 February 2020
Unprompted review
Rated 5 out of 5 stars

Travel insurance…

I have just taken out travel insurance for my trip to the US and it was so easy and straight forward and I would certainly use them again.

19 February 2020
Unprompted review

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