Ollie's first visit after we returned to Topgrass after a break for a couple of years. He was friendly, informative, got on with the job and then patiently answered questions and made suggestions afte... See more
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See what reviewers are saying
Excellent first visit from Tom, our allocated lawn technician, a very professional and friendly guy. Early days but off to a good start and feel very confident we will see great results.
TopGrass are a top company. I've used them for many years and though my lawn isn't perfect (large parts are in shade for 80% of any summer day) I an always impressed with the results of their progra... See more
Excellent and efficient company so much better than the other well known one who shall not be named but cannot get their accounts right! their customer page shows you exactly what you have paid to dat... See more
Company replied
Company details
Written by the company
TopGrass was launched in 2005 with the aim of offering top-quality lawn care using the knowledge, materials, and equipment of the professional groundsman and applying it to domestic lawns. TopGrass is an independent lawn treatment company set up by Tom Arnold and Ian Decourcy whose backgrounds combine experience in treating professional lawns and sports turf with business expertise from working in quality-driven blue-chip companies. After many years, we are now a well-established, family-run company. Tom's wife Shirley, daughter Katie and two sons Chris and Peter, all now have varying input into the business and bring with them their core family values to the everyday running of the company.
Contact info
Unit N, Old Station Yard, CV23 9RU, Marton, United Kingdom
- 0800 433 7080
- info@topgrass.net
- topgrass.net
They provide a very prompt and…
They provide a very prompt and efficient service. Provide feedback on the state of your lawn and recommend treatments and improvements. They don’t pressurise you into having treatment you don’t want.
8 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hello Rashpal, thank you for your 5 star review of our services and our team! I will make sure that I pass this on to the office team and your lawn care technician. If you ever have any questions about the lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.
Lawn service
Well run business,since using them my lawn has improved greatly.Competitive pricing for basic services,some additional services offered seem expensive.
17 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hello David, thank you very much for your compliments on our business and the service, we are delighted to hear that you are happy with the results! I will be sure to pass this on to the rest of the team. If you ever have any questions about the lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.
A pleasant and reliable company to deal with
I have had TopGrass looking after my lawn for around 12 months. I have found them reliable and friendly, and can see a difference in my lawn since they started.
1 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hi Mr Tolley, thank you very much for your kind review and words for our team members - I will be sure to pass this on to them. We are delighted to hear that you are already enjoying the results of the service in your first year with us. If you ever have any questions about the lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.
Top Grass has made such a difference
Top Grass has made such a difference , no more moss or weeds . Everyone who comes into my garden comments on how green the grass is . They are always professional but friendly and always very helpful with good advise . I would highly recommend them as I was .
17 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hello Sue, thank you very much for your 5 star review of our service - we are so pleased that you are enjoying the results of our treatments and I will be sure to pass on your kind words to your lawn care technicians. If you ever have any questions about the lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.
Professional and effective lawn care
Top grass has been treating my lawn for many years.
It's never looked so good! Topgrass offer a number of options regarding lawn care. I choose to have the 5 visits a year option. Each visit involves the application of various treatments to, for example, inhibit weed growth, promote lawn quality, remove moss and so on.
The cost is very reasonable. The staff are always, keen, polite, and informative. Appointments for visits are made in advance, and kept (except if weather, or other factors makes attendance impossible). A recent innovation is that the attending technician takes a video of the lawn highlighting any issues both in words and pictures.
All in all, a very professional service, and certainly in my case, a very effective one.
11 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hi David, thank you for your 5 star review of our services and our team! We are delighted to hear that your lawn has never look as good as it does now and that you are enjoying the results of the treatments. And it is lovely to hear that you are happy with our technician videos as well. I will make sure I pass on your kind words to the rest of the team and your lawn care technician. If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie
Very satisfied customer
I have been a customer for a long time and cannot fault their work. They have restored my front and back lawns well. They come regularly, are polite and I would thoroughly recommend them.
3 July 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hello OAP, thank you very much for your lovely review of our services and our team and of course for your continued custom! I will be sure to pass on your kind words to the rest of the team. If you ever have any questions about the lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie
A very reliable service
A very reliable service. The lawns are weed free and very green and lush.
Thank you.
17 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hello Mrs Maxwell, thank you for your 5 star review of our services, I will be sure to pass this on to the rest of the team! If you ever have any questions about the lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie
You'll Love Top Grass!
I like Top Grass. They've nurtured my lawn for 10+ years.
Good Points:
- Their treatments make the lawn grow strongly, and reduce weeds
- I have the aeration and scarification every 3 years and it helps promote growth, keeps the lawn from getting water-logged, and fixes any scorched patches.
- The assistants are really helpful and after visiting, send you a short video with their advice on your lawn.
- They notify you well in advance of visits, and are reliable in attending (1 missed visit in 10+ years)
- You can also pre-pay for a year, which saves admin.
Any negatives?
- Well they are always recommending "extras" which gets a bit tiring, and the repeated e-mail "reminders" are irritating.
- It's also quite expensive.
But overall, I rate them highly and will continue to trust them with my lawn
17 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hi Robert, thank you for your 4 star review of our services and our team and for your longstanding custom! And thank you very much for your feedback, it is very helpful to gather insight into what our customers are thinking about the different things that we do - I will make sure I pass this on. Just let us know if there are certain emails you do not wish to see, as we can tailor that to your preferences on your account no problem. In terms of price, we are still running our discounts offers this year, so please let us know if you would like to sign up for this. Kind regards, Katie.
My Lawn have never looked so good!
My Lawn have never looked so good!
Very happy with the service. I’m kept well informed about future visits and a monthly direct debit spreads the cost.
17 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hi Colin, thank you very much for your 5 star review of our services, it is lovely to hear that your lawn has never looked so good! I will make sure I pass on your review and comments to the rest of the team and your lawn care technician. If you ever have any questions about the lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie
Transformed in just 12 months
When Topgrass first visited my lawn it was in very poor condition but 12 months later it looks like a completely different lawn luscious and green, hardly any weeds and now a pleasure to look at. I would seriously recommend them they do a first class job.
15 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hello Hils, thank you very much for your 5 star review of our services and our team - we are delighted to hear that you are enjoying the results of the treatments! I will be sure to pass on your kind words to the rest of the team and your lawn care technician. If you ever have any questions about the lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie
Simple reliable service
Been a topgrass customer for getting on for 5 years. They have always been reliable and good communicators. They let you know when they are coming and on the two or three occasions where they've had to reschedule for weather or staff illness they keep you updated.
Lawn looks great (you can really see the difference to our neighbours - one of whom treats lawn himself) - always green and lush.
Cost wise - alas nothing in life is cheap! - but they represent good value for the lawn size. Pay by monthly DD and barely notice the cost spread over 12 months.
1 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hello Roger, thank you for your 5 star review of our services and for your longstanding custom! It is great to hear that you are enjoying the results of the service and I will be sure to pass on your kind words to your lawn care technician and the office team. If you ever have any questions about the service or your lawn, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie
Three excellent years
I have been using TopGrass to improve my lawn since 2020. I believe their prices to be competitive and the service provided is very good and consistent. They turn up when they say they will. I am happy to recommend them to anyone looking for a healthy and weed free lawn.
17 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hello Steve, thank you very much for your kind review of our service and our team. I will pass this on to the rest of the team and your lawn care technician. If you ever have any questions about the service or your lawn, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie
Get your lawn(s) in great condition
Excellent reliable friendly service.
17 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hello Peter, thank you for your 5 star review of our services and our team, I will be sure to pass this on to them! If you ever have any questions about the service or your lawn, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie
I have used Topgrass for my lawn needs
I have used Topgrass for just about a year now and find them friendly, efficient and extremely helpful. I will request further services from them as and when they become available
17 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hello Mark, thank you for your 5 star review of our services and our team, I will be sure to pass this on to them! If you ever have any questions about the service or your lawn, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie
They book times convenient to me arrive…
They book times convenient to me arrive on the day and make a very good job of looking after my grass.
The staff are very obliging. They leave no mess..
12 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hi Derek, thank you very much for your 5 star review of our service and team members, I will be sure to pass your kind words on to them! If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.
A great service for peace of mind and a lush lawn
We’ve been using top grass to look after our lawn for many years and can thoroughly recommend. The service is good value, quick and friendly. We stopped for a period when our garden was undergoing some refurbishment a few years ago and that really taught us how important the regular service was as the grass very quickly deteriorated without special attention!
17 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hi Sinead, thank you for your lovely review of our services and our team! It is quite shocking sometimes just how quickly a lawn can deteriorate without treatments and we are very glad that you came back to us so that we could continue looking after the lawn for you! I will be sure to pass on your kind words to the rest of the team. If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.
I have been a customer for many years…
I have been a customer for many years and have always been happy. The representative suggests treatments to improve my lawn but there is no pressure to accept these. You do not have to be in attendance when they come which is an added bonus.
17 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hi Jan, thank you very much for your lovely review of our services! I will be sure to pass your kind words on to your lawn care technician and the office team. If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.
Always very courteous
Always very courteous. Grass is almost weed free and so much healthier. The technician gives advice on lawn care and explains other treatments available. Would recommend.
5 July 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hi Karen, thank you for your 5 star review of our team and service - we are delighted to hear that you are enjoying the benefits of our treatments. I will be sure to pass on your kind words to your lawn care technician and the office team! If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.
My garden has never looked so good
My garden has never looked so good. All Top Grass staff are courteous and professional.
I wouldn’t go anywhere else
11 August 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hi Michael, thank you for your lovely 5 star review of our company and our team members! I will be sure to pass on your kind words to them! If you ever have any questions about your lawn or the service, please do let us know and we would be more than happy to answer those for you. Kind regards, Katie.
Despite a very dry summer 2022
Despite a very dry summer 2022, our grass has recovered, obviously helped by Top Grass treatments.
I appreciate that Top Grass have to send messages in advance of their visits, but consider that the tone of the emails sent are not very customer friendly
14 July 2023
Unprompted review
Reply from TopGrass (UK) Ltd
Hello Oliver, thank you very much for your feedback on our services. We are happy to hear that our services have helped your lawn through the summer heat, I will be sure to pass this on to the team. We are very sorry to hear that you have not liked the tone of our emails, we will be in touch straight away to find out which emails, in particular, to see if we can amend this for the future. Many thanks for your feedback and we will be in touch soon. Kind regards, Katie
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