We had a bad experience to start with but chatting with them seem to have rectified this easily. So providing it all goes through then all is well I will need a few days to know if this is the case. H... See more
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Thumbs up for the customer service and ms. Sama for reviewing and assisting me resolve the situation i was in. You were able to answer all my questions and able to find a favorable solution. Thank yo... See more
The experience in this site was made by mistake, but the problem was positive solved due to the kindness of the problem solver Casillas. Thanks and sorry for any inconvenience.
I haven't subscribe to anything I spoken to declan who's advised me he help get my money refunded. Abd was very helpfull thankyou
4.1
Great
133 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Complete scam took money out my account…
Complete scam took money out my account after advertising as shein (edit)they have since refunded me my money so that's fair enough but I will say the money was still taken bt misleading me and without me knowing i was signing up for something but fair play I'll change my stars from 1 to 3
17 October 2024
Unprompted review
Reply from Topjewelsvip
Dear ian,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@topjewelsvip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I spoke to Mary,she was very…
I spoke to Mary,she was very professional and tongue point.
8 October 2024
Unprompted review
Helpful service.
18 September 2024
Unprompted review
Good communication.
25 February 2024
Unprompted review
Still waiting for refund months later…
Still waiting for refund months later for something never signed up for never heard of the company
9 August 2024
Unprompted review
Bonne expérience.
2 March 2024
Unprompted review
Good service.
22 July 2024
Unprompted review
Bon service
22 July 2024
Unprompted review
Your care and attention
7 July 2024
Unprompted review
Brilliant costumer service by Jeremy
Brilliant costumer service by Jeremy
5 June 2024
Unprompted review
DO NOT GIVE THIS COMPANY ANY SUPPORT
DO NOT GIVE THIS COMPANY ANY SUPPORT, THEY ARE SCAM ARTISTS AND NOT VERY GOOD ONES.
I CALLED THEM ON THEIR BEHAVIOUR AND WAS TOLD THEY WOULD GIVE ME A REFUND ONLY ONCE I HAD MADE A 5 STAR REVIEW.
DO BUSINESS WITH THESE SCAMMERS IF YOU WANT TO LOSE MONEY.
REPORTED TO THE POLICE CYBER THIEF SCAM LINE HERE.
6 May 2024
Unprompted review
Reply from Topjewelsvip
Dear Helen,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@topjewelsvip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
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