We had a very good experience with TopLine Insurance! This was the first time we worked with a broker, but it won't be the last. We had over a 70% savings on our home insurance premium. The process... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Agent with TopLine Insurance for my home and property here in Florida was polite and efficient. He found me a few top rated underwriters to compare pricing and coverage, with what I had been payi... See more
Company replied
Sam was knowledgeable and delivered a quote which in current times was very good news. His courtesy went beyond good salesmanship. This is our second time with People's Trust since moving to Florida 1... See more
Company replied
I recently replaced the roof on my house and started looking into new homeowner's insurance. I called many different insurance agency's for a quote. TopLine and Connie had the best rates and even mo... See more
Company replied
Company details
- Insurance agency
- Car and Motor Insurance Agency
- Commercial Insurance Company
- Home Insurance Agency
- Life Insurance Agency
Written by the company
TopLine is Florida insurance the way it should be – easy and affordable. We’ll find the pricing, coverage, and service that’s perfect for you. You’ll get coverage that’s tailored exactly to your needs – not more than you need, not less. And, because our agents work with only those insurance carriers that meet our strict standards, you have peace of mind that you’re getting great service from a financially stable company at the most affordable price!
Contact info
162 Roberts Village Court, Suite 1402, 32259, Saint Johns, United States
- 561-599-5800
- customerservice@toplineinsurance.com
- toplineinsurance.com
4.7
Excellent
465 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Representative gave lots of help shen needed…
Representative was tremendous help every step of the way
2 September 2025
Reply from TopLine Insurance
Hello Kenneth! Thank you very much for your review! We are very happy that our team was able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
I worked with William Rubin
I worked with William Rubin. He is professional, very responsive, polite and efficient. He found better deal than existing insurance, made a comparative analysis, explainedthe details.
I recommend him and your company to several friends and family.
29 August 2025
Reply from TopLine Insurance
Hello Svetlana! Thank you very much for the feedback!
William is an excellent member of the TopLine Insurance Team, and we are so happy William was able to help with your insurance needs and that everything worked out to your satisfaction.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
Helpful agents and affordable insurance
1 September 2025
Reply from TopLine Insurance
Hello Scott! Thank you very much for your review! We are very happy that our team was able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
Your agent (Kelly Barber) was very…
Your agent (Kelly Barber) was very professional and knowledgeable. She was a pleasure to work with.
25 August 2025
Reply from TopLine Insurance
Hello Steven! Thank you very much for the review! Kelly is an amazing member of the TopLine Team, and we are so happy that Kelly was able to help with your insurance needs and that everything worked out nicely.
And thank you again for giving our team a chance,
TopLine Insurance Team
In particular I want to thank Boris…
In particular I want to thank Boris Rodríguez, who is always performing an amazing job, providing 1st class customer service, taking care of customers’ needs.
27 August 2025
Reply from TopLine Insurance
Hello Antonio! Thank you very much for the kind words! Boris is a great member of the TopLine Insurance Team, and we are so happy Boris was able to help with your insurance needs and that everything worked out to your satisfaction.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
We do not recommend
We had insurance with TopLine for many years, went to renew and the underwriter after 3 months cancelled the insurance. We were left with no insurance, and the agent disappeared, dropped the case and never assisted us. Very disappointing after so many years with the company.
14 August 2025
Reply from TopLine Insurance
Hello, Robin. We are very sorry that the experience with TopLine Insurance was less than satisfactory. At this time, our Customer Service Team is investigating this situation and looking for solutions.
If you have any questions in the meantime, please contact us here: https://toplineinsurance.com/contact-us/.
Thank you,
TopLine Insurance Team
Karen Roscigno was assigned to me for…
Karen Roscigno was assigned to me for my new homeowner & car insurance policies. She is extremely responsive and helpful. It is my first time buying a home and I had no idea what needed to be done. Karen was beyond kind throughout the process and I thoroughly recommend her.
14 August 2025
Unprompted review
Reply from TopLine Insurance
Hello Blake! Thank you very much for the kind words! Karen is an excellent member of the TopLine Team, and we are so happy Karen was able to help with your insurance needs and that everything worked out to your satisfaction.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
Kelli has done a great job finding me a…
Kelli has done a great job finding me a new homeowners insurance company and auto insurance company with top name lines and much better rates than I have been getting
7 August 2025
Unprompted review
Reply from TopLine Insurance
Hello Jim! Thank you very much for the review! Kelly is an amazing member of the TopLine Team, and we are so happy that Kelly was able to help with your insurance needs and that everything worked out nicely.
And thank you again for giving our team a chance,
TopLine Insurance Team
Agent Krystal was very professional
Agent Krystal was very professional, polite& resourceful. She got me the right plan for my needs& explained everything throughly.
4 August 2025
Reply from TopLine Insurance
Hi! Thank you very much for your review and feedback! We are very happy that our team was able to help with your insurance needs and that everything worked out nicely.
And thank you again for giving us a chance to work with you,
TopLine Insurance Team
The customer service provided by Kelly…
The customer service provided by Kelly was outstanding. She was personable and professional! She went out of her way to walk me through step by step and get me the fastest coverage available. Her attitude made my day.
1 August 2025
Unprompted review
Reply from TopLine Insurance
Hello Tamara! Thank you very much for the review! Kelly is an outstanding member of the TopLine Team, and we are delighted that Kelly was able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving our team a chance,
TopLine Insurance Team
Very easy and reassuring experience
Very easy and reassuring experience. After having a wall pipe bust it was easy to get in touch with them. I was updated throughout the claim process and appreciated the website that allowed me to see what was in progress.
30 July 2025
Reply from TopLine Insurance
Hello Bonita! Thank you very much for your review and feedback! We are very happy that our team was able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
Sam was knowledgeable and delivered a…
Sam was knowledgeable and delivered a quote which in current times was very good news. His courtesy went beyond good salesmanship. This is our second time with People's Trust since moving to Florida 10 years ago and it has been a great relationship.
28 July 2025
Reply from TopLine Insurance
Hello David! Thank you very much for you feedback! Sam is an excellent member of our team, and we are very happy Sam was able to help with your insurance needs.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
Great service
Kelly was very friendly and knowledgeable! Enjoyed doing business with her!
30 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Cindy! Thank you very much for the feedback! Kelly is a fantastic member of our team, and we are delighted that Kelly was able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving TopLine a chance,
TopLine Insurance Team
Kelly was very helpful and easy to work…
Kelly was very helpful and easy to work with. She is very fast and professional. She found the best plan for us and always answered our calls. We are so happy and satisfied. Highly recommend!
31 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Tony! Thank you very much for the review! Kelly is an amazing member of the TopLine Team, and we are very happy that Kelly was able to help with your insurance needs and that everything worked out to your satisfaction.
And thank you for giving our team a chance to work with you,
TopLine Insurance Team
Karen was very helpful
Karen was very helpful, answered all my questions. A very professional and friendly person to do business with.
30 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Ardi! Thank you very much for the kind words! Karen is an amazing member of the TopLine Team, and we are so happy Karen was able to help with your insurance needs and that everything worked out to your satisfaction.
And thank you for giving us a chance to work with you,
TopLine Insurance Team
Kelly Barber is our agent
Kelly Barber is our agent. She is by far the best agent I have worked with ever! She saved us significant amounts on our homeowners and auto policies. I will be giving her contact information to everyone I know!
29 July 2025
Unprompted review
Reply from TopLine Insurance
Hello James! Thank you very much for the review! Kelly is an excellent member of the TopLine Team with a great track record of helping our customers.
We are very happy that Kelly was able to help with your insurance needs and that everything worked out to your satisfaction.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
I was looking for homeowners insurance
I was looking for homeowners insurance. I received fast responses and coverages I needed for a very fair price. I even was able to find vehicle insurance at great reduction from what I was paying before. It’s so nice to have someone who listens to you and responds to your questions promptly.
28 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Elisabeth! Thank you very much for your feedback! We are very happy that our agents were able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
I highly recommend Kelly Barber for…
I highly recommend Kelly Barber for your insurance needs.She is extremely knowledgeable and efficient and was able to save me hundreds of dollars on both my vehicle and homeowners insurance. I was so pleased with her service that I have referred family and friends to her, and she was able to do the same for them.If you are shopping for insurance,make sure you give Kelly a call.
25 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Chuck & Joyce! Thank you very much for the kind words! Kelly is an amazing member of the TopLine Team, and we are so happy that Kelly was able to help with your insurance needs and that everything worked out to your satisfaction.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
Super helpful and patient with a first…
Super helpful and patient with a first time home insurance buyer. They were able to get me a great price on home and flood insurance.
20 July 2025
Reply from TopLine Insurance
Hello Sharon! Thank you very much for the review! We are very happy that our agents were able to help with your insurance needs and that everything worked out to your satisfaction.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
Samuel was very professional
Samuel was very professional and polite. He went above and beyond to make sure I got exactly the coverage I needed and took care of contacting my mortgage company. I will definitely be referring him and this company to friends and family.
24 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Terri! Thank you very much for such a nice review! Samuel is an excellent member of the TopLine Team, and we are delighted that Samuel was able to help with your insurance needs and that everything worked out nicely.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
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