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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Superb personal service and help in selecting size and measurements. Being able to speak to an actual human was very helpful. AND, it arrived a week earlier than expected. AND, he made sure when call... See more
I've been using this companies safe lightning products for several years. They are high quality long life products. I totally recommend them regularly. The only thing I wish they would offer is a pkg... See more
Great product and great customer service. The safe light kit provided more than I originally planned for, making it my new standard for LED light kits. Appreciated the extra effort to assist with the... See more
Company details
Written by the company
TORCHSTAR® lights up homes of all styles. We prioritize customer-first experiences, partnering with small businesses for excellent last-mile service. Our mission is building an accessible platform where people connect and benefit from our lighting innovations. Together we shine, together we grow – TORCHSTAR® promise.
Contact info
3768 Hamner Avenue, 91752, Eastvale, United States
- 8009907688
- info@torchstar.us
- torchstar.us
4.6
Excellent
365 reviews
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Hasn’t replied to negative reviews
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Great price
Great price, well packaged and seems like a great product with good build quality. Now I just need to get around to installing them.
16 June 2025
Service was good
Service was good, prompt response to my inquiry.
Thanks. Good job.
26 June 2025
Unprompted review
Italia D is what made my experience…
Italia D is what made my experience great. Quickly resolved my issue and I appreciate the help greatly!
26 June 2025
Unprompted review
They helped me troubleshoot a faulty…
They helped me troubleshoot a faulty Motion sensor for a set of led lights that I purchase through Amazon, we confirmed the faulty sensor and they furnishing me a replacement... great support!
26 June 2025
Unprompted review
I was sent 5 lights that I ordered 1…
I was sent 5 lights that I ordered 1 didn’t work right and I reported it and they very promptly took care of issue an are sending me a new one thank u leonite
21 June 2025
Unprompted review
Italia at TORCHSTAR is great!
Italia took my issue very seriously. She was very thorough and considerate. It took a while for a resolution, Italia did not give up on me! She is definitely an asset to TORCHSTAR.
It was a pleasure Italia.
Thank you TORCHSTAR.
Emmett
25 June 2025
Unprompted review
The customer service by Italia was…
The customer service by Italia was fantastic. I was able to have my shipping issue resolved promptly and with minimal back and forth.
25 June 2025
Unprompted review
Recessed lighting is exceptional
Recessed lighting is exceptional. Packaging was great. Delivery prompt. I love the selection of lighting which is both affordable and high quality
11 June 2025
Torchstar LED Lighting Experience
I have purchased a few Torchstar products over the years and have always been pleased with the product quality. My favorite is LED lighting you can use to accent a room - or in my case, wrap around the back of a TV for ambient light. A remote makes it easy to adjust the color options, including the ability to dim the light. I would recommend and consider their products when in the market again.
24 June 2024
Unprompted review
Easy to work with and a great product.
9 June 2025
These lights were simple to install and…
These lights were simple to install and the adjustable color allowed us to choose the best for our bathroom. Our order was processed quickly with good notifications thru the process. This was a second time purchase as I was happy with the first.
5 June 2025
Good customer support
Good customer support & very responsive with knowledge. The products are high quality.
11 June 2025
These lights are realy cool and light…
These lights are realy cool and light up everything and the auotmatic sencser is cool to
9 June 2025
Delivered on time as promised.
27 May 2025
Overall the product was well made and…
Overall the product was well made and super easy to install and use.
I am enjoying the product. It was very easy to install. We use it almost every day. Has never given us any issues.
It's well made. Instructions were thorough and easy to understand. Only took one person to do the whole project!
I would highly recommend this brand. I've never had any issues with their products, and I'm sure their Customer Service would also reflect their commitment to good business practices and helping the consumer!
#TorchstarLegacy #IlluminatingLives
15 May 2025
Unprompted review
Quick delivery and as described
Received the product quickly and it was exactly as described. Was able to get the light installed in under 10 minutes and it is super bright (just like I like it :-) )
19 May 2025
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