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TVapeReviews 

1,515
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the helpfulness and professionalism of the staff, with many appreciating the personalized approach. Reviewers frequently mention the quick response times and efficient handling of inquiries, making their interactions pleasant and productive. The delivery service is also highly regarded for its speed and reliability, with many products arriving quickly and in good condition. Many consumers are very satisfied with the product selection and quality, often finding unique items and competitive pricing. However, some people were dissatisfied with certain products, citing issues like defective devices, poor design, or products not meeting expectations for portability and durability. There were also occasional complaints about delivery delays and communication regarding shipping updates, leading to frustration for some customers.

What people talk about most

Product

People report positive experiences with product, often highlighting great prices, good selection, and quick... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast and prompt... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional and amazing support... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the quality and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unlike most 'AI Assistants' this one was actually really helpful. I'm fairly confident I ended up speaking with a real person (Lisa) halfway through - but regardless - I was very impressed. She hooked... See more

Rated 5 out of 5 stars

Stock I haven't seen available in other places, deals and sales often, and great customer service. This is the third time I've ordered from here, and I've had only positive experiences.

Rated 5 out of 5 stars

Unfortunately I purchased a defective device. Fantastic customer service and warranty processing. New device on its way. Couldn't have been any easier. This is another reason TVape is one of the b... See more

Rated 5 out of 5 stars

I had an old one, i enjoyed it very much, much better than bong or spliff, my last one was on its last leg so i saw yours on sale i ordered it immediately, very fast shipping. I thought the grinder wa... See more


Company details

  1. Vaporiser shop

About TVape

Written by the company

The TVape Advantage: Selection, Support, and Quality

Written by the company

At TVape, we make it easy to find the perfect vaporizer with a wide range of devices from all the major brands—Zeus, Puffco, Utillian, Tronian, PAX, and more. Whether you’re just starting out or a seasoned enthusiast, our team is here to guide you before, during, and after your purchase, helping you choose the right device and accessories. We back every product with easy returns, reliable warranties, and responsive technical support, so you can shop with confidence. Our competitive pricing, price-matching policy, and dedication to quality make Tvape the go-to destination for vaporizer hardware. TVape – premium hardware, trusted brands, expert guidance, and an experience built around you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,515)

1,154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service, always kind and helpful and try to resolve every issue as quickly as possible. Will definitely be a returning customer!!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

The truth

The truth, very good work from the team, this, very accessible.

They have the products you need and more than anything, they are very understandable. I really recommend this store 100%.

12 June 2026
Rated 5 out of 5 stars

The people at TVape are the best I’ve…

The people at TVape are the best I’ve seen in a long time. Individual client satisfaction must be amazing.
I don’t know if I’m the only one but one thing is for sure is I keep going back and will keep boasting about the quality and service is unmatched for over 7-8 years now.

11 June 2026

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