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TVape Reviews 

1,562
•
TrustScore 4.5 out of 5

4.6

Vaporiser shop
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Review summary

Created with AI, based on recent reviews

Evaluating 1,144 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service and helpful staff, who are often described as friendly, professional, and efficient in resolving issues and processing warranties. People also appreciate the wide selection of products, competitive pricing, and the overall quality of items purchased. Many consumers highlight the fast and reliable delivery service, with orders frequently arriving on time or even earlier. However, some customers also noted occasional issues with delivery, mentioning instances where shipments were delayed or tracking information was inaccurate. A few people also reported receiving products that were defective or did not meet their expectations, citing specific performance problems or design flaws.

What people talk about most

Product

Users describe positive interactions with product, often highlighting great prices, good value for money, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Customer service

People report positive experiences with customer service, often describing it as exceptional, quick, and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent customer... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, often highlighting specific individuals... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lisa, was outstanding with her patience and consideration dealing with me making my first order. I would recommend Tvape and Lisa to anyone looking for their products. I look forward to shopping with... See more

Rated 5 out of 5 stars

Unlike most 'AI Assistants' this one was actually really helpful. I'm fairly confident I ended up speaking with a real person (Lisa) halfway through - but regardless - I was very impressed. She hooked... See more

Rated 5 out of 5 stars

Unfortunately I purchased a defective device. Fantastic customer service and warranty processing. New device on its way. Couldn't have been any easier. This is another reason TVape is one of the b... See more

Rated 5 out of 5 stars

Stock I haven't seen available in other places, deals and sales often, and great customer service. This is the third time I've ordered from here, and I've had only positive experiences.

Company details

  1. Vaporiser shop

About TVape

Written by the company

The TVape Advantage: Selection, Support, and Quality

Written by the company

At TVape, we make it easy to find the perfect vaporizer with a wide range of devices from all the major brands—Zeus, Puffco, Utillian, Tronian, PAX, and more. Whether you’re just starting out or a seasoned enthusiast, our team is here to guide you before, during, and after your purchase, helping you choose the right device and accessories. We back every product with easy returns, reliable warranties, and responsive technical support, so you can shop with confidence. Our competitive pricing, price-matching policy, and dedication to quality make Tvape the go-to destination for vaporizer hardware. TVape – premium hardware, trusted brands, expert guidance, and an experience built around you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(1,562)

1,204 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

i will be back! very impressed

The store has great products at the best prices, but the most impressive thing is the staff and the support that they were able to provide. I was really pleased with the help that Nik provided.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Great Customer Service, always kind and helpful and try to resolve every issue as quickly as possible. Will definitely be a returning customer!!

30 June 2026
Unprompted review

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