Torro Funding Reviews 1,036

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the funding process smooth and understandable. Many people highlight the exceptional customer service, noting the team's dedication, clear communication, and ability to secure favorable terms and quick funding. The overall user experience is consistently described as efficient, stress-free, and highly satisfactory. However, some customers were dissatisfied with aspects of the payment process, mentioning unexpected service fees and issues with obtaining credit cards that could be acquired for free elsewhere. A few other people also felt that communication was aggressive or unclear, leading to frustration and a perception of unprofessionalism.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting helpful and communicative... See more

User experience

People report positive experiences with user experience. Many customers describe the process as super simple,... See more

Payment

Users describe negative interactions with payment. Many reviewers report issues such as being repeatedly... See more

Based on these reviews

Rated 5 out of 5 stars

A shout-out to Torro Funding and its staff, especially to Derek Phillips, who was truly professional in handling my case and needs. The process was fast and executed professionally. Also, Mr. Josh an... See more

Company replied

Rated 5 out of 5 stars

Josh and Devon and the entire team at Torro were awesome with handling our transaction!!! We were able to secure the funding needed to move forward with our real estate ventures. They were courteous... See more

Company replied

Rated 5 out of 5 stars

In doubtful financial days, I did not hesitate to look for Torro Funding. We cannot be stranded and we have to continue working for my family and my employees. Thanks to Torro Funding and Adam, their... See more

Company replied

Rated 5 out of 5 stars

Richard was great to work with—quick, responsive, and really knowledgeable. He did a great job walking me through my options and making sure I understood everything. He offered solid solutions and hel... See more

Company replied


Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Finance broker
  4. Financial Institution
  5. Online marketplace

Written by the company

Founded in 2015, Torro Funding is a Fintech direct funder that provides working capital to U.S.-based startups, small, and medium-sized businesses. Unfortunately, many entrepreneurs have been denied traditional funding by their banks. Many merchants turn to Torro because we think differently from banks. We consider several historical factors, and our decision is not solely based on credit. In as little as 24 hours, your existing business could receive up to $500,000 in funding to cover various expenses such as meeting payroll, purchasing inventory, consolidating outstanding debts, and expanding. Could your business benefit from some extra money in the bank? If so, fill out our quick and easy application at www.torro.com or call 1-866-858-2404. You’ll typically receive a pre-approval in under 24 hours.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 89% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Ghost

Filled out half the application, stopped when they said they were going to pull credit, didn't specify if it would be a hard or soft pull. I contacted the chat support, no reply. Called them, no one was there, so I assumed they were out of business, so I closed the tab and left.

15 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hi Tyson, we can assure you we are not out of business, it sounds like you tried to reach us after business hours. You can reach us at 866-858-2404 during the hours of 8am-5pm MST. We'd be happy to answer any questions you have and help you with all your funding needs!

Rated 5 out of 5 stars

Adam was great to work with

Adam was great to work with! Made the process simple and quick.

15 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for the review, Anne! We are happy to hear Adam was able to get you all squared away. Keep his number saved in case any other funding needs arise!

Rated 5 out of 5 stars

Richard Makes it Happen

I Appreciate The Honesty And The Caring because he Makes sure your took care of Like a Family Member you can depend on Thanks Richard for everything

12 January 2026
Unprompted review
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Reply from Torro Funding

Thanks for stopping by, Artavius. Happy to hear Richard helped you out. You are now part of the Torro family. We will always be here for any future funding needs that arise

Rated 5 out of 5 stars

Charlie Purlver did an amazing job for…

Charlie Purlver did an amazing job for our business. We truly value He's emphaty and professionalism.

8 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

We appreciate the feedback, Salome! Charlie is amazing. Save his number should you ever need additional capital in the future!

Rated 5 out of 5 stars

Excellent Team Excellent experience

Working with Devon Ogden and team was a great experience. Excellent communication and attentiveness. Funding process was smooth and efficient because of the team guiding us the whole way. Definitely recommend.

15 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thank you for sharing your experience with Devon and Torro, Fee! We strive to make our process hassle free! keep us in mind when you need your next round of funding

Rated 5 out of 5 stars

Josh and Devon are the best

Devon Ogden and Josh Stapley were amazing to work with. I got the funding for my business in about 24 hours from the first time I got connected with Josh and less than a week from the first time I talked with Devon. I learned a lot about business debt from both of them and they walked me through the process and explained how business debt works versus personal debt. I am indebted to them (pun intended)

6 January 2026
Unprompted review
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Reply from Torro Funding

Thanks Katie! Devon and Josh are the Hall and Oates of the funding world! Our goal at Torro is to not only help our clients secure the funding they need, but educate them along the way. Keep our number handy incase future capital needs arise!

Rated 5 out of 5 stars

Thank you adam for all the help and…

Thank you adam for all the help and professionalism, helping me get my loan and help my company grow Don Jabon LLC

4 January 2026
Unprompted review
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Reply from Torro Funding

And thank you Daniel for sharing your experience. Adam and Torro are always just a phone call away should your business ever need any additional funding.

Rated 5 out of 5 stars

Charlie Pulver has helped me and my…

Charlie Pulver has helped me and my company tremendously. He was always so quick and helpful to make sure I got what i needed and the best options. I highly recommend Torro Funding.

22 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hey Rachel! Glad to hear Charlie and Torro were able to get you all squared away. Keep Charlie's number on hand in case you ever have and funding needs in the future.

Rated 5 out of 5 stars

I would like to recognize Derek Phillips and the Torro Team for the excellent job they did helping my clients secure their Business Funding

I would like to recognize Derek Phillips and the entire team at Torro Funding for the excellent job they recently did securing Business Funding for one of my clients.

Speed to Funding was critical for my client to be able to complete certain tasks as he launched his company at the start of 2026 and Derek and the entire team worked diligently and quickly to make it happen.

3 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Chris, thanks so much for shouting Derek out! Speed and accuracy are what we strive for here at Torro.

Rated 5 out of 5 stars

A shout-out to Torro Funding and its…

A shout-out to Torro Funding and its staff, especially to Derek Phillips, who was truly professional in handling my case and needs. The process was fast and executed professionally. Also, Mr. Josh and other members who were involved would like to say thank you so much for all your efforts, well done.!

3 January 2026
Unprompted review
Torro Funding logo

Reply from Torro Funding

Wel love seeing success stories like yours, Edgar! thanks for letting us know what a bang up job Derek, Josh, and the rest of the behind the scenes Torro family is doing. We will always be here for you!

Rated 1 out of 5 stars

MOST AWFUL COMPANY- Terrible experience with TAYLOR

BE CAUTIOUS!!!
They are extremely aggressive, and intimidating in the way they communicate. Instead of acting professionally, they harass people for money, pressure you constantly, and try to shame customers into paying by leaving negative reviews and talking badly on social media. That alone says everything about how they operate.

Their behavior is completely unprofessional and unethical. Rather than working with you or communicating respectfully, they resort to bullying and spreading negativity on social media if you don’t immediately comply with their demands. Especially Taylor, she is extremely awful—very unprofessional, dismissive, and clearly unprepared to handle her role properly. The lack of basic professionalism and respect was shocking.

I strongly recommend being extremely cautious. Honestly, don’t even consider doing business with this company unless you’re ready to deal with harassment and hostility instead of professionalism.

18 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Francesca, We take all concerns seriously and would like to clarify that we have no record of a customer interaction matching the details you've provided.

At Torro, we pride ourselves on providing professional and respectful service to all customers. We do not condone any form of harassment or bullying. Additionally, we do not engage in leaving negative reviews or posting on social media to shame customers.

We are committed to resolving issues in a professional manner and would welcome the opportunity to discuss any misunderstanding further to clear up any confusion.

Please feel free to contact us directly so we can address your concerns, as we do not have record of any interaction.

Rated 5 out of 5 stars

Outstanding Experience with Josh Stapley & Zach Ward – Torro

Working with Josh Stapley, Zach Ward and Jarrad Carolan from Torro were an exceptional experience from start to finish. They helped me secure the highest loan amount possible, moved incredibly fast, and were professional every step of the way.

What truly sets Josh, Zach and Jarrad apart is their transparency and communication. They took the time to clearly explain every option, detail, and next step, making the entire process easy to understand and stress-free. I always felt informed, supported, and confident in the decisions being made.

They were responsive, honest, and genuinely helpful—no surprises, no pressure, just clear guidance and real results. If you’re looking for a team that delivers, works efficiently, and truly has your best interest in mind, I highly recommend Josh Stapley, Zach Ward and Jarrad Carolan at Torro.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Josh Stapley and Zach Hale were awesome…

Josh Stapley and Zach Hale were awesome and super helpful. They made a stressful situation painless.

8 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hi Kelly! Thanks for sharing your experience with Torro, specifically Zach and Josh. They are a dream team thats for sure. Keep Torro in mind if you ever need any additional capital in the future!

Rated 5 out of 5 stars

It’s always a pleasure dealing with…

It’s always a pleasure dealing with Adam he takes care of me every time

12 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for stopping by, Omar. We are happy to hear Adam is taking care of you. Torro will always be here for your business funding needs

Rated 3 out of 5 stars

No Response

I received three emails from different sales people and I responded to all three, and no response after that.

Update: I did receive an email from a Torro rep. Working on possible funding.

9 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hi Stephanie.

Thanks for writing in. After locating your file, it looks like the documents needed to get moving with underwriting were sent in yesterday morning. Typically, we ask clients to wait up to 24 hours as sometimes submission volume can fluctuate.

It looks like Gauge has been assigned to your file and will be reaching out to you today.

Thanks

Rated 5 out of 5 stars

Great Deal!!!

I have been dealing with Torro Funding for quite some time now. They have always looked out for my financial interest and have gotten me the best possible deal. Joshua Morales has been my guy from the beginning, guiding me through each & every step. With his help & guidance I was able to secure an amazing deal to close out 2025. Josh is the best!!!

11 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for the review, Syed. Happy to hear josh has been treating you right all these years. As you know, Torro is always there if you are ever in a capital crunch!

Rated 5 out of 5 stars

Adam from Torro is an outstanding help

Adam from Torro is an outstanding help! He is very clear and very helpful with his services! Please know if it wasn’t for Adam I wouldn’t be in business with you guys! Thank you Adam for all your help and continue to be who are you which is truly amazing!

11 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for the review, Karen. We are happy to hear that Adam is taking good care of your business. Keep his number saved in case you ever need capital in the future! Torro Funding is always here for you!

Rated 5 out of 5 stars

Adam is amazing to work with.

Adam was great to work with. He very responsive to messages and emails, answered all questions quickly and efficiently and did not waste any time getting our company the funding that we needed. We will work with Adam in the future. Thanks

10 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thank you for stopping by and sharing your experience with Adam and Torro Funding. Torro always has your back and Adam is just a phone call, text, or email away!

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