Total Sheds Reviews 

210
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers had a great experience with this company. Many customers praise the staff for their professionalism, politeness, and efficiency during installation, often noting how quickly and skillfully the work was completed. People also appreciate the prompt delivery services and the overall quality of the sheds, describing them as solid, well-built, and aesthetically pleasing additions to their gardens. However, some customers also noted concerns regarding product quality, with issues such as poor timber, damaged or missing parts, and construction flaws like misaligned panels or ill-fitting components. A few other people also felt that deliveries were occasionally delayed or incomplete, with some instances of incorrect items being sent.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality, with many expressing significant dissatisfaction.... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing significant dissatisfaction,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast delivery... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism and efficiency. Customers... See more

Order

Customers had ambiguous experiences with order, with some reviewers reporting fast delivery and a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shed crated well. However some of the panels had boards with knot holes that were crudely / partially bogged with some filler rather than replacing. Average quality.

Rated 4 out of 5 stars

Shed was well packaged and looks very pleasing in the garden. We did re enforce some bits inside for our own piece of mind but very happy with our shed. Order Number 1085154

Rated 5 out of 5 stars

Excellent small shed..really solid..unlike some that are out there..Chris and Vinney built it for me in very quick time..top pair of lads ..very pleased with them..would highly recommend total sheds .... See more


Company details

  1. Garden centre

Written by the company

Total Sheds provide quality garden buildings made to measure to your requirements. Fitting service available!


Contact info

3.9

Great

TrustScore 4 out of 5

210 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(210)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From the moment i spoke to someone in…

From the moment i spoke to someone in the office, being able to explain our needs, to confirmation on the product and payment and delivery date, all has gone smoothly. Chris, and Vinny were professional and polite as they cracked on and did the build 20’by 6’ shed, i have no problem in recommending this company or their hard working staff, having travelled from Birmingham to Cornwall nothing was too much trouble.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly and polite

Very friendly and polite. Asked questions and very helpful with advice and tips. The quality of the shed is superb and I can't wait to use it. Very pleased with the service and would highly recommend anyone looking to buy a shed at a very reasonable price and excellent quality.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality for the price

We bought the shed via Eurocell. It was delivered in good time as promised. However, quality really poor. Several pieces were broken/cracked, nearly all the joints didn't fit together properly so lots of additional work needed to correct all that. Now it's raining and the shed is leaking all over. Roof is the only bit that is watertight. We cannot use the shed as it's soaked inside. We have complained to Eurocell as we paid £1500 for it, not cheap. But no response.

15 February 2026
Unprompted review
Total Sheds logo

Reply from Total Sheds

Thank you for your feedback, and we are sorry to hear about the issues you have experienced with your shed.

As your purchase was made through a third-party retailer, Eurocell, we are not the direct point of sale. In such cases, the contract of sale and initial customer support sits with the retailer, and we would always recommend that warranty or product concerns are raised with them in the first instance so they can log and progress the case appropriately.

That said, we are sorry to hear that you have experienced broken or cracked components and issues with assembly and water ingress. This is not the standard we expect from our products, and any such reports would normally be investigated under warranty where reported through the correct channel with supporting photographs and details.

With regard to the performance of the shed, timber buildings will require correct installation, treatment, and maintenance to ensure weather resistance. If panels are not seated correctly during assembly, this can also contribute to water ingress, so we would always recommend a full inspection to ensure all fixings and joints are correctly aligned and secured.

We are also sorry to hear that you have not yet received a response from Eurocell, and we appreciate how frustrating that must be. We would encourage you to continue chasing them so the matter can be formally logged and reviewed.

We regret that your experience has not met expectations and appreciate you taking the time to provide your feedback.

Rated 5 out of 5 stars

Vinny and Chris(hope I remembered the…

Vinny and Chris(hope I remembered the names correctly) delivered the shed at half 11 this morning, and got straight to work in building the shed, I was amazed and impressed by how quickly they did it, they made it look easy. Job well done lads, thank you for going the extra mile and putting a sign up on the shed door for us too. Very pleased, we will be able to get all our garden and camping equipment inside.

28 January 2026
Unprompted review
Rated 3 out of 5 stars

I want to be objective here

I want to be objective here. The finished product for the price is very good. You do need to be handy at DIY. Hence the name! I had a few issues along the way and these required 2 overnight remedial deliveries. The customer service department are very efficient and deal with problems quickly without hesitation. (Thank you Jason!) The issues are mainly from quality control. Silly errors that shouldn't happen. Overall not a bad purchase.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Great job by Chris

Chris arrived on time, lovely friendly chap, had our lovely pent 8 x 6ft shed up in no time flat, even threw in a little window box on the front AND did us a favour of cutting some loft insulation in half for us whilst he had the tools out. Great service.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Chris and Vinnie did an excellent job…

Chris and Vinnie did an excellent job of installing a fantastic quality shed four is. I would without hesitation, recommend the excellent customer service and communications as reasons to buy from Total Sheds!

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent value shed

Excellent small shed..really solid..unlike some that are out there..Chris and Vinney built it for me in very quick time..top pair of lads ..very pleased with them..would highly recommend total sheds ..very quick delivery and good communication..

5 September 2025
Unprompted review
Rated 2 out of 5 stars

Poor quality, overpriced.

The quality of the timber was very poor and we didn’t expect to have to take a delivery and unscrew timber to release all the parts. We then had to check off the parts which were difficult to identify as there were no labels on the parts or list.
We had to request replacement parts as they were poor quality and the replacements were not much better.
When erected the wood for the flooring was similar quality to that used on pallets.
There were several holes in the walls where knots had blown.
The people that erected the shed were very good.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

The fitter Chris turned up and brought…

The fitter Chris turned up and brought all the items in to erect the shed, once I showed him where I wanted it putting he just cracked on with no fuss. The shed put up quickly and it’s seems very solid and looks great. I would recommend this company has it’s what I ordered, on time and good quality. Thanks to Chris good job.

18 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look