Tots Too Reviews 231

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We approached Emma and Deborah to help us find the perfect place to stay in Italy straight after our destination wedding. The attention to detail, recommendations and service were second to none. We h... See more

Rated 5 out of 5 stars

Our family trip around Vietnam was expertly curated by Emma and her team. She really takes the time to understand exactly what the right balance of needs are to create the best experience for the whol... See more

Company replied

Rated 5 out of 5 stars

Tots Too have looked after our family for several years now. Deborah has helped organise for us some of the most wonderful experiences which have created a lifetime of memories. Our most recent trip t... See more

Company replied

Rated 5 out of 5 stars

Have booked several holidays with Tots Too. A mix of travelling style trips and beach holidays. Each one has been carefully planned nothing is ever a problem for Emma and Debra. They have a wealth of... See more

Company replied

Company details

  1. Tour operator
  2. Family Hotel
  3. Holiday accommodation service
  4. Travel agent

Information provided by various external sources

Every family is different, so we take the time to understand your preferences and make the right recommendation for you. Holidays are precious, so you can count on Tots Too to ensure all runs smoothly, for your total relaxation.

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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Rated 5 out of 5 stars

1st Class

As a fairly new dad who was trying to sort out our first holiday Helen from Tots Too came to my rescue.
Our son is 11 months old and I write this from the Martinhal resort in Portugal recommended for us. Everything was sorted by Tots Too. The hotel even had all my sons allergies registered on their computer system thanks to Helens help!
I will be using them again next year for our holiday booking.

3 September 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I recently booked a holiday with Tots Too for a week in Turkey. It's the first time I've used Tots Too and the booking process was incredibly easy and efficient. I spoke to a sales consultant over the phone and he was very helpful and incredibly knowledgable of the destination we'd picked. The actual booking took no more than 5 minutes and was very straight forward. Overall I was very impressed with the quality of service. I will use Tots Too again.

1 July 2015
Unprompted review
Rated 2 out of 5 stars

Efficient but lacking any real guidance or advice

Tots Too was very quick and efficient at providing us with a service. They were fast and responsive. I would definitely use them again if I knew where I wanted to go. Unfortunately I relied on their advice about a hotel in Crete and I cannot believe that they would recommend this place and endorse it as a 5 star resort. Incredibly poor and makes me think they don't have a clue about where they are recommending and who their client base is. The hotel is terrible and the holiday was very expensive. I am not impressed.

6 June 2015
Unprompted review
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Reply from Tots Too

Dear Mrs Thomas,

Thank you for taking the time to write a review.

We are sorry that the hotel in Crete didn’t meet your expectations. We do personally visit and vet each property that we feature. A member of our team was at the Domes of Elounda last year and felt that it was a very good offering for families. Many of our clients have stayed there and we have only ever received positive feedback about the resort so we are disappointed that you were not satisfied on this occasion. We take client feedback very seriously so we would love to understand the specific reasons for your dissatisfaction in more detail. Please do get in touch with us on 0207 284 3344 or email amanda@totstoo.com so we that can address any problems with the hotel.

Rated 5 out of 5 stars

Taking the stress out of holidays with the kids !

Excellent service & knowledge.
Makes traveling and holidays much easier with a toddler! Defiantly takes the stress out.
Easy and straightforward website.
We use tots too to book all our holidays as they understand the needs of going on holiday with children.

13 May 2015
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

Tots Too are one of the best companies I have used and have no problem recommending them. They deal with locations that are always good, although pricey but thats what you get with the kind of locations on offer. There is however a range of prices and options available and some great deals are on offer if you book early

13 May 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I would heartily recommend Tots Too. Their knowledge of hotels and customer service is second to none. We haven't had our holiday yet, but am certain it'll be great based on our experience so far.

8 April 2015
Unprompted review
Rated 5 out of 5 stars

Great site for quality family holidays

Comprehensive destination list for family holidays and quality resorts with kids clubs. Good descriptions and helpful tools. Using them to book can also bring savings and make things easier.

8 April 2015
Unprompted review
Rated 5 out of 5 stars

Very helpful and knowledgeable

Helen at Tots Too was a great help when booking our family holiday. She answered all our questions about amenities and dining options for us and our 2 year-old twins and ensured we knew exactly what we were booking. No surprises is the best thing you can hope for when travelling with small children and there were none! She helped narrow down the options immediately based on our desires and we ended up with one of the best holidays we've ever had. Will definitely use them again.

17 March 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

This is our 4th time booking with Atarra and Tots Too and we are always pleased with the outcome. Personalized, professional, and proactive service with in depth knowledge of product range. We always recommend Tots Too to friends and family!

5 March 2015
Unprompted review
Rated 5 out of 5 stars

Fabulous all round!

I had a great experience booking a holiday with Tots Too. The advice I received re the various resorts was honest and thorough. Their pricing was competitive and the whole process from initial inquiry through to booking was a total breeze. Many thanks Amanda!

5 March 2015
Unprompted review
Rated 5 out of 5 stars

Best agency I've worked with so far!

I seriously recommend Totstoo. Have used them over the last few years for various clients I look after and they - Atarra is my shining star though! - have always delivered, and then some. Great customer service, experience, input. Proper additional value to use as an agent, they get involved.

5 March 2015
Unprompted review
Rated 5 out of 5 stars

Great service!

Some great advice (I hope! We haven't travelled yet!) Attara was hugely knowledgeable on the destination and once we made the decision to go ahead, was very efficient in sending confirmation.

24 February 2015
Unprompted review
Rated 5 out of 5 stars

Great holiday

Our hotel was perfect for young kids and all the things we didn't know that we needed had been thought about. Made for a really relaxing time and we'd definitely use Tots Too again.

15 December 2014
Unprompted review

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