Touchablelinen Reviews 2

TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Bought from them in April 2024

Bought from them in April, it is now almost August and I still have not received my order. They have responded to my emails and have had many excuses such as “stuck at customs” “ low fabric availability” “ being busy.” In there most recent email they asked me for more money. Weird! Frustrating. I’m disputing the charge with my cc

25 April 2024
Unprompted review
Rated 2 out of 5 stars

Communication issues

They promised me that the dress I ordered would arrive for my high school graduation, and when it never came I tried emailing them, but they didn't answer until a month later, to tell me that my item was just then being sent out. Very frustrating because I had no use for it anymore and would have rather they just emailed me so I could get a refund. I instead had to wait until it got to me, then go through the hassle of sending it back. I understand that it's coming from Ukraine, and so there were some problems due to world circumstances, but I just wish they would have been more communicative.

5 June 2023
Unprompted review

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