Tower Loan - Kenner Reviews 

26
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TrustScore 4.5 out of 5

4.4

2321 W Espanade Ave Kenner Market Center, Unit D, 70065 Kenner, LA, US

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Ms. Ann is the best! I was having trouble applying for a loan online, but when I walked in she made the whole process very easy. She was friendly, helpful, and had me in and out quickly.... See more

Company replied

Rated 5 out of 5 stars

Pleasant environment. Very helpful. And answer all questions and concerns I had. And the Loan personnel handling my loan was very polite, helpful and understanding.

Company replied

Rated 5 out of 5 stars

They made me and my wife feel very comfortable and treated us very kind. Would recommend for people who need a loan

Company replied


Company details

  1. Loan agency
  2. also in
  3. Car finance and loan company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-bank financial service

About Tower Loan - Kenner

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 2321 W Espanade Ave Kenner Market Center, Unit D, 70065, Kenner, LA, United States

  • 504-466-6960

4.4

Excellent

TrustScore 4.5 out of 5

26 reviews

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4.4

All reviews

(26)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The agents were very nice and…

The agents were very nice and informative

3 May 2025
Tower Loan - Kenner logo

Reply from Tower Loan - Kenner

We're glad to hear that our agents were able to provide you with the excellent experience we strive to provide all our customers. We appreciate your positive feedback and look forward to serving you again.

Rated 1 out of 5 stars

Staff are rude and deceptive

Staff are rude and deceptive. They sell unnecessary products that only raise the cost of credit, and when customers realize this, they refuse to remove those charges. For that reason, I rejected the loan request and do not plan to apply for another in the future.

11 April 2025
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Reply from Tower Loan - Kenner

We're truly sorry to hear about your experience. We strive to provide excellent customer service and transparent product offerings. Your feedback is important to us and will be used to improve our services. We hope to have the opportunity to better serve you in the future.

Rated 4 out of 5 stars

The readiness to deal with customers

The readiness to deal with customers

11 April 2025
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Reply from Tower Loan - Kenner

Thank you for your positive rating. We're glad to hear that you appreciate our readiness to serve our customers. We strive to provide the best service possible. Your feedback is valuable to us.

Rated 5 out of 5 stars

Good people

Good people

18 March 2025
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Reply from Tower Loan - Kenner

We're glad to hear you had a positive experience with our team. Your feedback is greatly appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

Awesome .

Awesome .. fast and quick and nice .. great customer service

19 March 2025
Tower Loan - Kenner logo

Reply from Tower Loan - Kenner

Thank you for the fantastic rating! We're glad to hear that you found our service fast, quick, and nice. Your positive feedback about our customer service is greatly appreciated.

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