It has always been a great experience since the day you came into Lake Charles Louisiana.Not always the best employee's but the company and the loans have been well satisfied
Company replied
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Helpful and courteous staff at the moss bluff la. Office. Very polite and knowledgeable folks, as well as patient. The office is tucked away and shares space in a stip mall type lot.., but otherwise... See more
Company replied
You are a Life saver. I really needed Money to go check on my granddaughter. She is in college now and having problems not academically. Thanks so much for helping me.
Company replied
Well Tower Loans has made it convenient and affordable especially during a time where it is much needed. Thank you and I appreciate all you have and is doing.
Company replied
Company details
- Loan agency
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Lake Charles
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1200 N MLK HWY, Ste 150, 70601, Lake Charles, LA, United States
- 337-480-9394
4.6
Excellent
54 reviews
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From start to finish the experience
From start to finish the experience was phenomenal.
My loan representative Janie was compassionate and explained the transaction clearly. The entire staff was friendly.
21 June 2025
Reply from Tower Loan - Lake Charles
We're glad to hear that your experience with us was phenomenal from start to finish. It's wonderful to know that Janie and our team were able to provide you with the friendly and clear service we strive for. Thank you for your positive feedback!
Customer service is HUGE to me and my…
Customer service is HUGE to me and my family. In a crappy situation when I needed extra funds, Tower Loan made the experience a lot easier. Everyone I delt with was amazing!
24 May 2025
Reply from Tower Loan - Lake Charles
We're glad to hear that our customer service made a positive impact during a challenging time. It's our goal to make the process as smooth as possible for our clients. Thank you for choosing Tower Loan and for your kind words.
Very easy process.
6 May 2025
Reply from Tower Loan - Lake Charles
We're glad to hear you found the process straightforward and simple. Your positive feedback is much appreciated. Thank you for choosing our services!
Reply from Tower Loan - Lake Charles
Thank you for the positive feedback! We're glad to hear that you found our customer service to be informative and polite. We strive to provide the best service possible. Your satisfaction is our top priority.
Great customer service!
Upon getting the loan approved from an appliance store, the following day, I received a call from Tower loan, who had answered every question. The employee there, Mrs. Lakeisha, was very courteous and knowledgeable! That was very appreciated!
18 April 2025
Reply from Tower Loan - Lake Charles
We're glad to hear that your loan approval process went smoothly and that our team, especially Mrs. Lakeisha, was able to assist you effectively. Your feedback is greatly appreciated and we're pleased to know that our service met your expectations. Thank you for choosing Tower Loan.
They’re all so friendly and kind to me.
26 March 2025
Reply from Tower Loan - Lake Charles
We're glad to hear that you had a positive experience with our team. Your feedback is greatly appreciated. Thank you for the 5-star review!
Helpful and courteous staff at the moss…
Helpful and courteous staff at the moss bluff la. Office. Very polite and knowledgeable folks, as well as patient. The office is tucked away and shares space in a stip mall type lot.., but otherwise easily accessible. The loan program I entered into is perfect for my needs and surprisingly affordable.
11 March 2025
Reply from Tower Loan - Lake Charles
Thank you for your kind words and positive review. We are delighted to hear that you had a positive experience with our staff at the Moss Bluff, LA office. We appreciate your feedback about the location and the loan program. We strive to provide our customers with excellent service and affordable loan options.
Reply from Tower Loan - Lake Charles
Thank you for the 5-star rating and the positive feedback! We're glad to hear that we've been able to assist you when needed. Your support is greatly appreciated!
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