The office I attended was nice helpful and professional. I felt comfortable and at ease.all my question were answered andi left there satisfied and happy. I would recommend this company in the future... See more
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No matter what my needs are the agents at Tower Loans are always happy to assist in very knowledgeable. They have great customer service skills and they explain everything thoroughly.
Company replied
The representative was very nice. He listened to my questions and answered them in a clear and respectful manner. He explained the process clearly so I received the big picture of the loan.
Company replied
In Your Consideration Of My Situation You Showed Me “You Care” And That It’s Not Just About Money Thank You For Your Courtesy And Kindness In Caring For Me 🤝🤝
Company replied
Company details
- Loan agency
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Missouri City
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1741 Texas Pkwy, 77489, Missouri City, TX, United States
- 346-767-6152
4.6
Excellent
39 reviews
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The customer service was perfect.
1 April 2026
Reply from Tower Loan - Missouri City
We're happy to hear that our customer service met your expectations. We appreciate your feedback!
Staff was great
Staff was great ... really needed to resolve some unexpected issues ... staff was there for me.
3 March 2026
Reply from Tower Loan - Missouri City
Thank you for your kind words about our staff. We are honored that our team helped resolve your unexpected issues.
Reply from Tower Loan - Missouri City
We are grateful for your continued trust in Tower Loan and appreciate your positive feedback about our funding availability.
This team work as a team and do what they can to help their customers.
This team is always willing to help in any way the can..they are always friendly and listen to your needs.
31 January 2026
Reply from Tower Loan - Missouri City
Your positive feedback about our team's dedication and willingness to help means everything to us at Tower Loan.
Reply from Tower Loan - Missouri City
We're happy to hear that you had a hassle-free loan experience. Thank you for sharing your positive feedback with us.
They throughly explain all aspects of the loan.
The employee throughout the process were friendly, helpful.
30 December 2025
Reply from Tower Loan - Missouri City
We are honored to hear our team explained everything clearly and provided friendly, helpful service throughout your loan process.
Hometown loans made easy by Tower Loan
The staff at Tower loan is always very professional and polite.
22 November 2025
Reply from Tower Loan - Missouri City
We are overjoyed to hear about your positive experience with our professional and polite staff at Tower Loan.
Great customer service.
Great customer service.. Very helpful and welcoming staff.. 🙏.. Thank you Tower Loan for being there when I needed yall guys.. And Thank Anna, for being such a big help..
Thank you..
21 November 2025
Reply from Tower Loan - Missouri City
We are absolutely thrilled to hear about your positive experience! Thank you for recognizing our helpful staff and Anna's excellent service.
A glitch in documents signing ,but…
A glitch in documents signing ,but they worked it out.
17 October 2025
Reply from Tower Loan - Missouri City
We are grateful you stayed with us through the document signing issue. We appreciate your patience while we resolved it.
The professionalism and explanation of…
The professionalism and explanation of the contract. Very customer friendly.
23 September 2025
Reply from Tower Loan - Missouri City
We deeply cherish your feedback about our professionalism and customer-friendly contract explanations. Your experience matters greatly to us.
Reply from Tower Loan - Missouri City
We appreciate your positive feedback!
No matter what my needs are the agents…
No matter what my needs are the agents at Tower Loans are always happy to assist in very knowledgeable. They have great customer service skills and they explain everything thoroughly.
9 August 2025
Reply from Tower Loan - Missouri City
Thank you for sharing your positive experience. It's great to hear that the agents at Tower Loan are providing knowledgeable assistance and excellent customer service. Your feedback is appreciated and will be shared with the team.
My experience was awesome
My experience was awesome. Fast loan not to much bla bla bla. David was fast and efficient. I am in out in not time.
25 July 2025
Reply from Tower Loan - Missouri City
Thank you for sharing your positive experience. We're pleased to hear that the process was quick and efficient for you. Your feedback is greatly appreciated and will be shared with the team.
In Your Consideration Of My Situation…
In Your Consideration Of My Situation You Showed Me “You Care” And That It’s Not Just About Money
Thank You For Your Courtesy And Kindness In Caring For Me 🤝🤝
9 July 2025
Reply from Tower Loan - Missouri City
We're truly grateful for your positive feedback. It's our priority to show care and understanding to all our customers. Your appreciation for our courtesy and kindness means a lot to us. Thank you for choosing us!
The representative was very nice
The representative was very nice. He listened to my questions and answered them in a clear and respectful manner. He explained the process clearly so I received the big picture of the loan.
4 July 2025
Reply from Tower Loan - Missouri City
Thank you for the 5-star rating! We're glad to hear that our representative was able to assist you effectively and provide clear explanations. Your feedback is greatly appreciated and we look forward to serving you again in the future.
They were very professional and courteous
They were very professional and courteous. I love the fact that they try to be aware of your time.
3 July 2025
Reply from Tower Loan - Missouri City
Thank you for the positive feedback! We're glad to hear that our professionalism and respect for your time have made a good impression. We strive to provide efficient service to all our customers. Thanks again for your review!
Reply from Tower Loan - Missouri City
Thank you for the 5-star rating! We're glad to hear that you had a positive experience with our staff, especially Bobby. Your feedback is greatly appreciated.
This company is very unprofessional and…
This company is very unprofessional and one of employee are very rude .. I told them my income decrease and currently pregnant and they do not care keep calling my phone without no hesitation . I ask to speak with a manger and I still haven’t spoke with no one . He told me his name was David and he completely hung on me and started talking back loud to me . This is unacceptable and I will filing a complaint against Houston area.
30 June 2025
Unprompted review
Reply from Tower Loan - Missouri City
We're truly sorry to hear about your experience. We strive to provide excellent customer service and it's clear we fell short in this instance. Your feedback is important to us and we'll ensure it's used to improve our communication and service. Thank you for bringing this to our attention.
The office I attended was nice helpful…
The office I attended was nice helpful and professional. I felt comfortable and at ease.all my question were answered andi left there satisfied and happy. I would recommend this company in the future.thanks for your support and help.
21 June 2025
Reply from Tower Loan - Missouri City
We're glad to hear that you had a positive experience at our office and found our team to be helpful and professional. Your comfort and satisfaction are our top priorities. Thank you for recommending us and for your kind words. We look forward to assisting you in the future.
Reply from Tower Loan - Missouri City
We're glad to hear that you had a positive experience with our customer service and appreciated the efficiency of our process. Your feedback is valuable to us. Thank you for the high rating!
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