The office I attended was nice helpful and professional. I felt comfortable and at ease.all my question were answered andi left there satisfied and happy. I would recommend this company in the future... See more
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No matter what my needs are the agents at Tower Loans are always happy to assist in very knowledgeable. They have great customer service skills and they explain everything thoroughly.
Company replied
The representative was very nice. He listened to my questions and answered them in a clear and respectful manner. He explained the process clearly so I received the big picture of the loan.
Company replied
In Your Consideration Of My Situation You Showed Me “You Care” And That It’s Not Just About Money Thank You For Your Courtesy And Kindness In Caring For Me 🤝🤝
Company replied
Company details
- Loan agency
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Missouri City
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1741 Texas Pkwy, 77489, Missouri City, TX, United States
- 346-767-6152
4.7
Excellent
48 reviews
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In Your Consideration Of My Situation…
In Your Consideration Of My Situation You Showed Me “You Care” And That It’s Not Just About Money
Thank You For Your Courtesy And Kindness In Caring For Me 🤝🤝
9 July 2025
Reply from Tower Loan - Missouri City
We're truly grateful for your positive feedback. It's our priority to show care and understanding to all our customers. Your appreciation for our courtesy and kindness means a lot to us. Thank you for choosing us!
The representative was very nice
The representative was very nice. He listened to my questions and answered them in a clear and respectful manner. He explained the process clearly so I received the big picture of the loan.
4 July 2025
Reply from Tower Loan - Missouri City
Thank you for the 5-star rating! We're glad to hear that our representative was able to assist you effectively and provide clear explanations. Your feedback is greatly appreciated and we look forward to serving you again in the future.
They were very professional and courteous
They were very professional and courteous. I love the fact that they try to be aware of your time.
3 July 2025
Reply from Tower Loan - Missouri City
Thank you for the positive feedback! We're glad to hear that our professionalism and respect for your time have made a good impression. We strive to provide efficient service to all our customers. Thanks again for your review!
Reply from Tower Loan - Missouri City
Thank you for the 5-star rating! We're glad to hear that you had a positive experience with our staff, especially Bobby. Your feedback is greatly appreciated.
This company is very unprofessional and…
This company is very unprofessional and one of employee are very rude .. I told them my income decrease and currently pregnant and they do not care keep calling my phone without no hesitation . I ask to speak with a manger and I still haven’t spoke with no one . He told me his name was David and he completely hung on me and started talking back loud to me . This is unacceptable and I will filing a complaint against Houston area.
30 June 2025
Unprompted review
Reply from Tower Loan - Missouri City
We're truly sorry to hear about your experience. We strive to provide excellent customer service and it's clear we fell short in this instance. Your feedback is important to us and we'll ensure it's used to improve our communication and service. Thank you for bringing this to our attention.
The office I attended was nice helpful…
The office I attended was nice helpful and professional. I felt comfortable and at ease.all my question were answered andi left there satisfied and happy. I would recommend this company in the future.thanks for your support and help.
21 June 2025
Reply from Tower Loan - Missouri City
We're glad to hear that you had a positive experience at our office and found our team to be helpful and professional. Your comfort and satisfaction are our top priorities. Thank you for recommending us and for your kind words. We look forward to assisting you in the future.
Reply from Tower Loan - Missouri City
We're glad to hear that you had a positive experience with our customer service and appreciated the efficiency of our process. Your feedback is valuable to us. Thank you for the high rating!
Reply from Tower Loan - Missouri City
We're glad to hear that you found what you were looking for. Your satisfaction is our top priority. Thank you for the positive rating!
The service was outstanding.
28 May 2025
Reply from Tower Loan - Missouri City
We're glad to hear that you found our service outstanding. Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience.
Irma & the Tower team do a great job &…
Irma & the Tower team do a great job & on all fronts. I highly recommend Irma & the tower team......DDarr
21 May 2025
Reply from Tower Loan - Missouri City
Thank you for the 5-star rating and for your high recommendation. We're pleased to hear that Irma and the Tower Loan team have been able to provide excellent service. Your feedback is greatly appreciated.
Reply from Tower Loan - Missouri City
We're glad to hear that you found our service fast and our team friendly. Your positive feedback is greatly appreciated. Thank you for choosing us!
Every person I have dealt with in the…
Every person I have dealt with in the company is kind, courteous and helpful. They are real heros.
10 May 2025
Reply from Tower Loan - Missouri City
Thank you for the 5-star rating and the kind words. We're glad to hear that our team has been able to assist you effectively. Your feedback is greatly appreciated.
Reply from Tower Loan - Missouri City
We're glad to hear that you had a swift and efficient experience. Your positive feedback is greatly appreciated. Thank you!
Reply from Tower Loan - Missouri City
Thank you for the positive feedback! We're glad to hear you found our service efficient and friendly. We strive to provide the best experience for our customers. Your support is greatly appreciated!
Reply from Tower Loan - Missouri City
We're glad to hear that you had a positive experience with us. Your feedback about the quick service and our team member David is greatly appreciated. Thank you for choosing us!
The lady that helped me is phenomenal
The lady that helped me is phenomenal, she was very helpful and made me feel welcome, I would absolutely recommend her, thanks again for helping me!
29 April 2025
Reply from Tower Loan - Missouri City
We're glad to hear that you had a positive experience with our team member. Your recommendation means a lot to us. Thank you for your kind words and we look forward to assisting you again in the future!
A disappointing day
I was told that they would be open 8:00 to 11:00 on Saturday to sign my loan papers, and nobody showed up. I set outside for about an hour, and still no one had the decency to call me to let me know that no one was coming.
There was no internet in the building, and I had to go outside several times so I could get internet.
15 March 2025
Reply from Tower Loan - Missouri City
Hi Vanessa, I'm not sure if something last minute came up to cause this, but we're sorry we weren't able to assist Saturday. Hopefully the branch has reached out by now to assist.
The friendly reception made me feel…
The friendly reception made me feel important and the desire to really take care of my needs.
21 February 2025
Reply from Tower Loan - Missouri City
We're glad to hear that you felt valued and well taken care of during your visit. It's our goal to provide a welcoming and attentive service to all our customers. Thank you for your positive feedback!
Very quick and very easy which is the…
Very quick and very easy which is the great part of why we have always chosen Tower Loan.
22 February 2025
Reply from Tower Loan - Missouri City
Thank you for the positive feedback! We're glad to hear that our quick and easy process is one of the reasons you continue to choose Tower Loan. We appreciate your loyalty and look forward to serving you in the future.
The ease of applying for a loan.
7 February 2025
Reply from Tower Loan - Missouri City
We're glad to hear that you found the loan application process straightforward and easy. We strive to make our services as user-friendly as possible. Thank you for your positive feedback!
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