The management staff at the Lake Harbor location in Ridgeland MS takes customer service personal. They look at each client not as just dollars only, but as those needing assistance. They are willing... See more
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The management staff at the Lake Harbor location in Ridgeland MS takes customer service personal. They look at each client not as just dollars only, but as those needing assistance. They are willing... See more
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Allison is awesome! My 86 yr old mom's caregiver had made a mess of things and had attached a personal purchase to my mom's loan. Then she dropped payments so my mom had a summons taped to the doo... See more
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Everyone is respectful. Simply put; i recognize this is a high risk lending institution. They dont treat you like it though and that's important.
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My experience was great because it was seamless and I was qualified while still on the phone. The date chosen worked well for me and my family as we needed the funds to help funeralize a loved one. Th... See more
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About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!655 Lake Harbour Dr., Suite 700, 39157, Ridgeland, MS, United States
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Jenna is very sweet and knowledgeable. She made this experience easy. Please ask for Jenna at the Ridgeland location if you are in need of some extra cash.

Reply from Tower Loan - Ridgeland
Everyone is respectful. Simply put; i recognize this is a high risk lending institution. They dont treat you like it though and that's important.

Reply from Tower Loan - Ridgeland
My experience was great Jena was awesome so friendly, warm and inviting. Made sure I understood everything and answered any and all questions. The staff was also friendly. I will definitely recommend their services.

Reply from Tower Loan - Ridgeland
My experience was great because it was seamless and I was qualified while still on the phone. The date chosen worked well for me and my family as we needed the funds to help funeralize a loved one. Thank you to the young man because he was professional, kind, and patient.

Reply from Tower Loan - Ridgeland
Everyone was so friendly and helpful! Zoey was very professional and I will be sending friends her way.

Reply from Tower Loan - Ridgeland
They understand my needs and were very polite and helpful in the process. It was a good experience!

Reply from Tower Loan - Ridgeland
This company is great and the friendl loan specialist explain your loan documents very well so the process is smooth and hassle free. Thanks Tower Loan - I'm glad to be a customer.

Reply from Tower Loan - Ridgeland
Everybody that helped me was so nice and knowledgeable. They made my experience very smooth and easy. I will continue to do business with tower loan.

Reply from Tower Loan - Ridgeland
Fast friendly and no hassle on my loan
Would rate you as A plus

Reply from Tower Loan - Ridgeland
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