Tower Loan - Ridgeland Reviews 

36
TrustScore 4.5 out of 5

4.6

655 Lake Harbour Dr., Suite 700, 39157 Ridgeland, MS, US


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Rated 5 out of 5 stars

The management staff at the Lake Harbor location in Ridgeland MS takes customer service personal. They look at each client not as just dollars only, but as those needing assistance. They are willing... See more

Company replied

Rated 5 out of 5 stars

Allison is awesome! My 86 yr old mom's caregiver had made a mess of things and had attached a personal purchase to my mom's loan. Then she dropped payments so my mom had a summons taped to the doo... See more

Company replied

Rated 4 out of 5 stars

Everyone is respectful. Simply put; i recognize this is a high risk lending institution. They dont treat you like it though and that's important.

Company replied

Rated 5 out of 5 stars

My experience was great because it was seamless and I was qualified while still on the phone. The date chosen worked well for me and my family as we needed the funds to help funeralize a loved one. Th... See more

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Ridgeland

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 655 Lake Harbour Dr., Suite 700, 39157, Ridgeland, MS, United States

  • 601-853-4184

4.6

Excellent

TrustScore 4.5 out of 5

36 reviews

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4.6

All reviews

(36)

4,180 reviews in the last 12 months

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Rated 5 out of 5 stars

Jenna is very sweet and knowledgeable

Jenna is very sweet and knowledgeable. She made this experience easy. Please ask for Jenna at the Ridgeland location if you are in need of some extra cash.

3 July 2025
Tower Loan - Ridgeland logo

Reply from Tower Loan - Ridgeland

Thank you for the 5-star rating and for highlighting Jenna's excellent service at our Ridgeland location. We're glad to hear that your experience was easy and positive. Your feedback is greatly appreciated!

Rated 4 out of 5 stars

Everyone is respectful

Everyone is respectful. Simply put; i recognize this is a high risk lending institution. They dont treat you like it though and that's important.

7 June 2025
Tower Loan - Ridgeland logo

Reply from Tower Loan - Ridgeland

Thank you for your feedback. We're glad to hear that you feel respected and valued as a customer. It's important to us to provide a positive experience for everyone. We appreciate your recognition of our efforts.

Rated 5 out of 5 stars

My experience was great Jena was…

My experience was great Jena was awesome so friendly, warm and inviting. Made sure I understood everything and answered any and all questions. The staff was also friendly. I will definitely recommend their services.

28 May 2025
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Reply from Tower Loan - Ridgeland

Thank you for the 5-star rating and the positive feedback. We're glad to hear that you had a great experience with Jena and our team. Your recommendation means a lot to us. We look forward to serving you again in the future.

Rated 5 out of 5 stars

My experience was great because it was…Best Service Ever

My experience was great because it was seamless and I was qualified while still on the phone. The date chosen worked well for me and my family as we needed the funds to help funeralize a loved one. Thank you to the young man because he was professional, kind, and patient.

17 May 2025
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Reply from Tower Loan - Ridgeland

We're truly grateful for your positive feedback. It's heartening to know that our process was seamless and our representative was able to assist you professionally and kindly during such a difficult time. Your kind words are greatly appreciated. Thank you for choosing us.

Rated 5 out of 5 stars

Everyone was so friendly and helpful

Everyone was so friendly and helpful! Zoey was very professional and I will be sending friends her way.

9 May 2025
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Reply from Tower Loan - Ridgeland

Thank you for the 5-star rating and the kind words about our team, especially Zoey. We're glad to hear you found our service friendly and helpful. We look forward to welcoming your friends.

Rated 5 out of 5 stars

They understand my needs and were very…

They understand my needs and were very polite and helpful in the process. It was a good experience!

7 May 2025
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Reply from Tower Loan - Ridgeland

We're glad to hear that you had a positive experience and found our team to be understanding and helpful. Your feedback is greatly appreciated. Thank you for choosing our services!

Rated 5 out of 5 stars

This company is great and the friendl…

This company is great and the friendl loan specialist explain your loan documents very well so the process is smooth and hassle free. Thanks Tower Loan - I'm glad to be a customer.

29 April 2025
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Reply from Tower Loan - Ridgeland

We're pleased to hear that you had a smooth and hassle-free experience with our loan specialists at Tower Loan. Your satisfaction is our priority. Thank you for your positive feedback and for choosing us as your loan provider.

Rated 5 out of 5 stars

Everybody that helped me was so nice…

Everybody that helped me was so nice and knowledgeable. They made my experience very smooth and easy. I will continue to do business with tower loan.

16 April 2025
Tower Loan - Ridgeland logo

Reply from Tower Loan - Ridgeland

Thank you for the 5-star rating and positive feedback. We're glad to hear that our team was able to provide a smooth and easy experience for you at Tower Loan. We look forward to continuing to serve your business needs in the future.

Rated 5 out of 5 stars

The friendly staff

The friendly staff

21 March 2025
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Reply from Tower Loan - Ridgeland

We're glad to hear that our staff made a positive impression on you. We strive to provide a welcoming and helpful environment for all our customers. Thank you for your feedback!

Rated 5 out of 5 stars

Great staff

Great staff, very informative and helpful.

11 March 2025
Tower Loan - Ridgeland logo

Reply from Tower Loan - Ridgeland

We appreciate you taking the time to share your positive experience. We're glad to hear our staff was able to provide you with the information and assistance you needed.

Rated 5 out of 5 stars

Fast friendly and no hassle on my loan

Fast friendly and no hassle on my loan
Would rate you as A plus

11 February 2025
Tower Loan - Ridgeland logo

Reply from Tower Loan - Ridgeland

Thank you for the high rating and positive feedback! We're glad to hear that your loan process was fast, friendly, and hassle-free. We strive to provide an A+ service to all our customers. Thanks again!

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