All aspects of purchasing the car insurance were fully covered and e planned. The agent checked that I understood what was being covered or not and asked often if I had questions
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Review summary
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I looked at Toyota Insurance when I bought my car last year and found it far more expensive than my existing provider. However, this year they came up very well priced on a comparison site, so I deci... See more
Today, I needed some help to buy my car insurance and to understand what I am purchasing. I am grateful of the help I have received today. The person on the other side of the phone, was patient an... See more
Lovely to speak to the company direct who answered my questions in an understandable manner. The person who I spoke to was helpful and welcoming. We all know how easily it is to complain but forget... See more
Company details
- #136 of 227 best companies in Insurance agency
- #33 of 67 best companies in Car and Motor Insurance Agency
Written by the company
With a defaqto 5-star rating, drivers can enjoy one of the most comprehensive levels of cover available. Our insurance extends the Toyota experience to non-Toyota drivers too - for those who value quality and peace of mind. Full details of benefits and exclusions for each product are included in individual policy documents.
Contact info
7th Floor, 52-56 Leadenhall Street, EC3A 2BJ, London, United Kingdom
- 0333 103 9950
- service@toyotamotorinsurance.co.uk
- toyotainsuranceservices.co.uk
4.6
Excellent
4k reviews
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Replied to 94% of negative reviews
Typically replies within 24 hours
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The premium is quite reasonable in view of the recent increase in insurance premium nationwide.
The agent was very knowledgeable and professional. Reasonable premium as well.
1 August 2026
Good renewal premium quote!
Generally good. Provide a good renewal premium (however, it did not provide better quote when you call, like some insurance companies are willing to do). Wait on the phone not too long and customer service generally v good.
3 August 2026
It was easy to renew without phoning
It was easy to renew without phoning, just send information online, checked and was a happy with everything.
26 July 2026
transaction was straightforeward
transaction was straightforeward, easy with no issues. Process was easy to understand.
29 July 2026
It was easier to go via a 3rd party…
It was easier to go via a 3rd party than purchasing direct from Toyota
1 August 2026
Dealt very quickly and swiftly
Dealt very quickly and swiftly. Staff were very polite and explanatory. Good advice.
25 July 2026
It is made so simple and felt there was…
It is made so simple and felt there was no pressure to buy. Have made a good choice and looking forward to not doing any more business with you???
1 August 2026
All went well and price great but then…
All went well and price great but then after completion and trying to activate the portal it said 'something has gone wrong and call this number to continue', but I already got an email saying it was accepted. Really confusing. Otherwise very good.
1 August 2026
Reply from Car Insurance by Toyota Insurance Services
Good morning,
Thank you for your review, sorry to hear about the issues when trying to gain access to the portal. I have asked a member of the team to reach out to you for additional information so we can see if any further action is needed.
Kind regards,
Shaun
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